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BEST WESTERN PLUS Downtown Inn & Suites

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#18 of 499 Hotels in Houston
Certificate of Excellence
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383 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Beckemeyer, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Stayed over the Thanksgiving holiday. Once again, we had a great stay. The staff is so friendly and accommodating. The breakfast was delicious and Dina went over and above to make sure everyone was satisfied. Jo, at the front desk, is always sweet and kind. The place is always fresh smelling and so clean. Location is great to mid-town/downtown. Keep... More 

Helpful?
1 Thank Michelle T
Hawkes Bay, New Zealand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

We took a group to Houston and we stayed at this hotel for a week. The hotel stay was absolutely fantastic. The rooms were big and modern. They were beautifully clean. The whole hotel was very clean. I stayed for a couple of days by myself before the group arrived and felt very safe the whole time. The shuttle drivers... More 

Helpful?
2 Thank Jhawke123
Storrs, CT
Level Contributor
106 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 1 week ago

We stayed in Room 421 for 8 nights and the suite was extremely clean and nicely scented. My maid vacuumed daily and cleaned the room thoroughly and was so friendly and helpful. Dina, our breakfast server, served a fabulous breakfast buffet every morning and even carried our full plates to a nice clean table and was super friendly and lively.... More 

Helpful?
Thank JasStorrs_CT
Paramus, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I was traveling out to Houston every week far a contracting gig. This was the perfect place to stay. The facility is amazing. The services are great...free breakfast, a hot tub, and a pool... and there is a home-like feeling to the place. The staff are simply second to none. They are all extremely friendly and very helpful which is... More 

Helpful?
1 Thank aac114
Myrtle Beach, South Carolina
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

This hotel is centrally located and an overall nice property. What stands out is ALL of the employees that we encountered were professional and friendly. Rooms were clean and well appointed and breakfast was better than average. Will definitely stay here again next time in area.

Helpful?
1 Thank Jack R
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

My room and the rest of the hotel was very clean and I appreciated that the bathroom toiletries included toothpaste. They offered a wide variety of items for breakfast, including fresh fruit. I was nice that they left cookies in the room to go with the coffee I made in the Keurig machine. Most importantly, the staff were so helpful... More 

Helpful?
1 Thank Lorna G
austin
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

they are not only a very good hotel, but also are located conveniently to the downtown entertainment center. The staff are professional and helpful and the property has a security detail to watch for potential problems.

Review collected in partnership with Best Western

Helpful?
1 Thank steve555Austin
Denver, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

The hotel facilities and staff all made for a very pleasant stay. It is particularly helpful to have a hotel so close to downtown and the Montrose area with self parking (and complimentary). I appreciated the individual controls for heating and cooling, and the system worked well. Rooms are large and comfortable with large flat-screen TV's

Review collected in partnership with Best Western

Helpful?
1 Thank Randall H
Flagstaff, Arizona
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 October 2016

Great hotel, very clean, and great staff. The Breakfast is awesome, and internet is very fast. Very convenient to downtown, and freeways. I have to say the carpet is the cleanest that I have ever walked on in any hotel, I'm used to my feet being dirty after a couple days walking in most hotels, this one, my feet were... More 

Review collected in partnership with Best Western

Helpful?
1 Thank chazking
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016 via mobile

Really enjoyed staying here. Hotel room and service was excellent. It's surrounding area wasn't the best but didn't matter too much but it might for some others. Staff really friendly excellent facilities within the hotel.

Helpful?
1 Thank Jonathan A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Breakfast, Large Rooms, Fast Wifi Included, Complimentary Weekday Happy Hour and Hotel Shuttle for a Drop off and Pickup around Downtown during the Weekdays. All rooms include Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service! ... more   less 

Additional Information about BEST WESTERN PLUS Downtown Inn & Suites

Address: 915 W Dallas St, Houston, TX 77019-4739
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $174 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Downtown Inn & Suites 2.5*
Number of rooms: 76
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Also Known As:
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Houston
Houston Best Western
BEST WESTERN PLUS Downtown Inn & Suites Houston, Texas
Hotel Style:
#6 Business Hotel in Houston
#12 Family Hotel in Houston
#15 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Downtown Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Downtown Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 421 was quiet and on the highest floor with one single sunny window facing south.”
 of 5 bubbles JasStorrs_CT, 23 Nov 2016 | Read review
“find another hotel”
 of 5 bubbles cshop4068, 22 Jun 2016 | Read review
“My room was on the first floor, we did have people overhead that I heard so if you're a light sleeper, perhaps a higher floor.”
 of 5 bubbles debcingib2016, 6 Apr 2016 | Read review
“Rooms on upper floors tend to be a little quieter.”
 of 5 bubbles tomgO275YL, 23 Jan 2016 | Read review
“Our party stayed on different floors and everyone was happy, no complaints!”
 of 5 bubbles Nana2Five, 19 Dec 2015 | Read review
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