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The TV had only audio. The front desk was aware of the issue and did nothing to resolve. They were aware of the issue over a week. Breakfast hot items were not plentiful. There are better options in the area.More
Response from ComfortInn290, Manager at Comfort Inn Hwy. 290/NWResponded 2 June 2017
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for...More
My family and I drove 5 hours to a attend three graduations schedule for this weekend in Katy. Upon arrival check in with smooth went to our room unpacked turned on the AC unit noticing that the room was hot after the AC unit was...More
Response from ComfortInn290, Manager at Comfort Inn Hwy. 290/NWResponded 1 June 2017
I received your complaint concerning your stay at Comfort Inn on 5/25/17- 5/27/17. I would like to apologize for the substandard treatment that you received. It has always been my primary goal to provide excellent service to the guests who stay with us....More
Just a overnight stay for business, nice upgrade to the king suite. Breakfast typical, but hot items were empty and didn't seem to get refilled ( while I was there. ). I'd stay there again. Luby's and Mambo Seafood restaurant are next door.More
Thank Michael Z
Response from Daniel A, General Manager at Comfort Inn Hwy. 290/NWResponded 15 April 2017
Thank you for choosing our Hotel for your recent stay. We have read your comments and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It was a pleasure to have you as our guest....More
This was just an overnight stay for a work trip. The room was very spacious, clean and very comfortable. The staff ASM commode ting and friendly. Their hot breakfast was plentiful, varied and good. Mdefinitely recommendMore
Response from Daniel A, General Manager at Comfort Inn Hwy. 290/NWResponded 6 February 2017
Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and...More
Overall stay was good. Staff was pleasant. Parking is sufficient, which is good for the extra tow we had. Only issue was in regards to the a/c not cooling properly. We kept it on full blast for 45 minutes and still nothing. Maintenance did get...More
Response from Daniel A, General Manager at Comfort Inn Hwy. 290/NWResponded 29 November 2016
Thank you for taking the time out of your schedule to review our Hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations...More
USD 76 - USD 99 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#41 Business Hotel in Houston
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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