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Homewood Suites by Hilton Houston Willowbrook Mall

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#24 of 500 Hotels in Houston
Certificate of Excellence
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Homewood Suites by Hilton Houston Willowbrook Mall
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246 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Indianapolis, Indiana
Reviewed 1 week ago

This was a home away from home experience and the staff were very friendly. Breakfast hot and fresh every morning. Rooms cleaned daily. Fresh coffee throughout the day. They are in a great locations, many restaurant and a mall in walking distance. I would recommend Homewood Suites by Hilton as a nice and comfortable stay. I enjoyed my stay.

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Helpful?
Thank felicia_arnold
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear felicia_arnold, Thank you for the positive comments regarding your recent stay. We are happy to hear you enjoyed the experience, staff, breakfast and the conveniences of the location! I am so glad to hear you enjoyed your stay, and hope you consider us should you ever be back in the Houston/Willowbrook area. Regards, Ginger Dickison Assistant General Manager

go2gamble
Reviewed 2 weeks ago

I love staying at this Hotel even if it is for one night. The rooms are spacious and the service is very good! Quality and variety of breakfast is great and the outside sports court is a Huge Plus for the kids!!!!

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Helpful?
Thank go2gamble
Toronto, Canada
Reviewed 3 weeks ago

Great hotel - clean, friendly staff. Did not use the kitchen in room, but nice to have if staying a longer period. The bedroom and bathroom were very nice and clean. Nothing to say against this hotel except the elevators are incredibly slow for a 4 story building.

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Helpful?
Thank kengra
Tyler, Texas
Reviewed 19 October 2016

Great weekend Family friendly Close to everything Great shopping center Mall food shopping Adult fun as well Breakfast was great A lot of different items to choose from My daughter enjoyed the indoor pool and basketball cour

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Helpful?
Thank 143margaritaf
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear 143margaritaf, Thank you for your kind words about our hotel. We are glad you enjoyed the great offerings of our location. We can't wait to see you again. Thank you, Richard M. General Manager

Bangalore, India
Reviewed 11 October 2016

It was a very friendly and good stay. The kitchen was pretty good for cooking Indian dishes. Walking distance to overseeing Willowbrook mall. If you like to walk more, you could reach Best Buy, Target. Be aware about safety issues around the area.

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Helpful?
Thank Senthil A
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Senthil A, Thank you for taking the time to provide us with your feedback. I am glad you enjoyed the conveniences of a kitchen in your suite and our location. We look forward to your next visit. Thank you, Richard M. General Manager

Austin, Texas
Reviewed 11 October 2016

This hotel was nice! I would come here again. The head of maitnance could of had a better attitude. But other than that. Things went well. Thank again guys!!!! I'll be back. Next time I'm out that way!!

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Helpful?
Thank nathanf554
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Nathanf554, Thank you for taking the time to fill out a review I'm pleased you enjoyed our hotel and want to return. We are sorry to read about the level of service experienced during your recent stay and will address it with our staff. We look forward to your next visit. Thank you, Richard M. General Manager

Lubbock, tx, United States
Reviewed 23 September 2016

The staff at this hotel are the best! Everyone went above and beyond to be kind and helpful. I stayed the first week and left a bag over the weekend. When I checked back in on Sunday the bag was already in my room. I don't get that kind of service from a full service hotel. Super clean and a...

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Helpful?
Thank Anita G
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Anita G, Thank you for your review of the Homewood Suites Houston Willowbrook Mall. I am very happy to hear my staff took care of you during your visit. We can't wait to see you again. Many thanks, Richard M. General Manager

Linkoping, Sweden
Reviewed 20 September 2016

The hotel is very nice for business travel. The hotel rooms have a separate kitchen /living area which is nice if the stay is over a weekend. The hotel and rooms are quiet and you get good sleep in the rooms.

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Helpful?
Thank simonsU9102XC
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear SimonsU9102XC, Thank you for your comments regarding your recent stay. I am glad you enjoyed the overall offering of our rooms. We can't want to see you again. Many thanks, Richard M. General Manager

College Station, Texas
Reviewed 19 September 2016

This hotel has a great staff and nice facilities. The staff are all friendly. The property is on the grounds of the mall, there in door pool makes it easy to enjoy the stay. Everything inside looks really updated.

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Helpful?
Thank traceyt397
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Traceyt397, Thank you for taking the time to complete a review for our Homewood Suites Houston Willowbrook Mall. Thank you for noticing our updated look- there is more to come! We look forward to your next visit. Kind regards, Richard M. General Manager

North Brunswick, New Jersey
Reviewed 19 September 2016 via mobile

I stayed at the Homewood Suites in Houston for 2 nights. The hotel is undergoing some exterior renovations, but the interior is clean and bright and the rooms were extremely comfortable. The staff was always happy and helpful, especially Casey at the front desk, truly made me feel at home. The complementary happy hour every night along with the breakfast,...

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Helpful?
Thank Gary R
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Gary R, Thank you for taking the time to provide us with your feedback. I am glad Casey provided great service as the hotel completes some updates. We look forward to your next visit. Sincerely, Richard M. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Homewood Suites Houston Willowbrook Mall is an upscale, extended-stay hotel strategically located in the Willowbrook Mall area in the heart of Northwest Houston, Texas. Our hotel provides excellent short and extended-stay accommodations for travelers visiting this world-class city for business or pleasure. Surf the internet using the complimentary high-speed Internet access WiFi available in your suite. All guests can enjoy our daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Make a favorite meal using the two-burner stove in the full kitchen. Relax in your bedroom or on the sofa-bed while watching premium cable channels on a flat-screen television. Work out in the fitness center, a game of basketball or a swimming pool workout. Our well appointed Homewood Suites hotel is an upscale, all suites hotel suites and offers services and amenities to make your stay comfortable - Make Yourself at Home(R) with Homewood Suites. "This hotel has a no party policy in guest rooms, suites, common areas, and pool" ... more   less 

Additional Information about Homewood Suites by Hilton Houston Willowbrook Mall

Address: 7655 West FM 1960, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $130 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Willowbrook Mall 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Houston - Willowbrook Mall Hotel Houston
Homewood Suites Houston
Hilton Houston
Homewood Houston
Houston Hilton
Houston Homewood Suites
Homewood Suites By Hilton Houston Willowbrook Mall Texas
Hotel Style:
#15 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Houston Willowbrook Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side were quiet and easy access to side parking lot exit.”
 of 5 bubbles SuszanneM, 13 Sep 2016 | Read review
“try to choose rooms closer to lift or main lounge to minimize more walking”
 of 5 bubbles YESWE67, 6 Feb 2016 | Read review
“Our room on the 1st floor, back of hotel, was just fine. Very quiet.”
 of 5 bubbles Soars37, 29 Nov 2015 | Read review
“all the rooms are nice it seems”
 of 5 bubbles michaelsD2329MG, 9 Sep 2015 | Read review
“Check the bed for bugs before laying down”
  • One of 2 bugs found in my bed
 of 5 bubbles nancyc250, 7 Jun 2015 | Read review
5 of 5
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