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Holiday Inn Express Houston-Downtown Convention Center

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#115 of 499 Hotels in Houston
Certificate of Excellence
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Holiday Inn Express Houston-Downtown Convention Center
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268 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Cheshire
Reviewed 4 days ago NEW

This is a fantastic hotel with great staff. In particular Jeannie on reception is superb. Nothing is too much trouble for her. The rooms are beautiful and clean as is the whole of the hotel. Everywhere is very very clean. The staff cannot do too much for you and there is obviously a sense of pride with the staff. They...

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Helpful?
Thank FansofGreece
Texas
Reviewed 1 week ago via mobile

We stayed there for two nights over the Thanksgiving holiday. The facility is well kept and the staff is very friendly. Rene at the front desk offered us first class service and was very polite. The hot tub and pool are indoors which is very nice. Parking is free which is hard to find downtown and the breakfast is as...

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Helpful?
Thank chinook773
Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for staying with us during Thanksgiving holiday. Your comments about our first class service staff, indoor pool, free parking, full breakfast, location are fantastic. Thank you again for recommend our hotel! We await your return. Guest Services Manager

Reviewed 2 weeks ago via mobile

Brought teenagers for a concert. Venue was a 10 minute walk downtown. Very clean lobby with friendly staff. Rooms were great. The pool, even though we didn't get to swim, was beautiful. Warm cookies at 4 pm everyday with milk. Yum!

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Helpful?
Thank Amykayh
Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for staying with us. I am really happy you and the teenagers had a wonderful time with us. We are in a convenient location in the Downtown area with many free amenities. Hope to see you soon! Guest Services Manager

Winston Salem, North Carolina
Reviewed 2 weeks ago

My room was VERY clean and I am VERY picky about hotel rooms! The front desk was friendly and accommodating related to an extra blanket and a late check out. I was advised by a Houston police officer to not walk anywhere around the area after dark (there is a huge homeless population in the area) so we just Uber'd...

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Helpful?
Thank Amanda M
Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for choosing us in Downtown Houston. Thank you for your great comments about our hotel and customer service. See you soon. Guest Services Manager

London
Reviewed 2 weeks ago

Stayed here three years running when have been in Houston for conference - can not fault them. Room always clean, plenty of space for my stuff. Breakfast good - fresh berries not canned fruit is a bonus.My only niggle is the plastic cutlery - know it is a cost thing but hope all gets recycled! My room was towards the...

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Helpful?
Thank SJMOatway
Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for your loyalty and for let us know that you always enjoy our hotel and our service. I will pass the suggestion about the cutlery to our General Manager... all your comments help us to improve our service to all our valuable guests!. Thank you again. See you next convention or maybe before. Guest Services Manager

Trinidad
Reviewed 3 weeks ago via mobile

Approximately 3-5mins away from the Toyota Centre. Staff was understanding,friendly,helpful and accommodating. Room was spacious and comfortable. Lighting in room was abit dull but manageable. Internet was good throughout the hotel. Breakfast was the same every morning however,no variety.

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Helpful?
Thank RavikaM
Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for choosing our hotel in Downtown Houston. We are conveniently located one block (walking distance) behind the Toyota Center and 2 blocks from the Convention Center. Thank you for your great comments about our staff, rooms, internet service. Thank you also for the comments about the lighting and the breakfast, they help us to improve our service to...

Monroe, Louisiana
Reviewed 4 weeks ago

i have stayed in houston many times but never here. i was very surprised at the many places we were going that was very near to the hotel. toyota center,discovery park,minute maid park,mccormicks and smiths, and green street. the staff was awesome and so friendly and when we arrived friday, we were treated to managers cocktail happy hour, and they...

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Helpful?
Thank Shelbydee
Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for the 5 stars and for all the great comments about our hotel, location, staff and service. We want you to have the best experience in Downtown Houston with US! We await your return. Guest Services Manager

Singapore, Singapore
Reviewed 4 weeks ago

This is, by far, the worst Holiday Inn I have stayed in, in the US. It starts with the Front Desk, where some staff may have had their hospitality training in Harris County Department of Corrections. The Breakfast in “Burger Theory” is not good. I had breakfast included in my rate, and I tried, for the first 3 nights, to...

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Helpful?
Thank VudeSingapour
Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Dear VudeSingapour: I am really sorry that you had that terrible experience with our IHG sister property: the Holiday Inn Downtown located at 1616 Main Street, Houston TX 77002. They are a full service hotel and they have the “Burger Theory” Restaurant you mentioned. Regrettably some guests get confused with both properties because we share part of the name but...

London, United Kingdom
Reviewed 19 October 2016

Ok hotel but in a bit of a deserted area. Didn't feel safe walking the few blocks to a restaurant at 7pm. Disappointed that there was no in room safe. Breakfast was very average. Mainly cereals and pastries. Car park had limited spaces and filled up quickly as it got later.

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Helpful?
Thank Garry H
Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for all your comments. We want to improve our service and they help us. We are located in the Downtown Area, walking distance of major venues like the George R. Brown Convention Center, Toyota Center, Discovery Green, Theater area, etc. We offer free safe deposit boxes to our guests at the Front Desk area. Also we provide all...

Durham, North Carolina
Reviewed 15 October 2016

There is nothing extravagant about the HIE on Bell Street, but it is perfectly fine. The rooms (and beds) are comfortable. The bathroom was clean. There wasn't much street or parking lot noise, but the lobby stayed loud until late on a Friday night.

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Helpful?
Thank Nathan K
Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention Center, responded to this review

Thank you for all the great comments about our hotel. During your next visit, please let us know anything you are not comfortable with.... if the lobby is too loud, we will be more than happy to assist you. Thank you for stayed with us. Guest Services Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Why stay anywhere else? Make The Holiday Inn Express Hotel and Suites Convention Center your first choice for your next trip to Houston, Texas. Located in beautiful downtown Houston one block from the Houston Toyota Center, Houston Rockets headquarters, and two blocks from the Houston Convention Center, Houston s biggest convention center. Astros fan? We are just 0.5 miles from Minute Maid Park and the Astros, 2 miles from the University of Houston, 3 miles from the Texas Medical Center, and 6 miles from Reliant Stadium. The Holiday Inn Express is within a mile of Exxon-Mobile, Chevron, Shell, Meridian, Lyondell, Planned Parent Hood, as well as restaurants and the Houston Theater District.In a hurry? Stop by our complimentary hot breakfast bar and pick up a warm cinnamon roll or a biscuit with gravy, or you can pick from our other favorite selections. Whether you are traveling to Houston for business or leisure our hotel accommodation has all of the must have amenities you expect and more: free parking, large heated pool, business center, fitness center, free wireless Internet access, ATM on site. Enjoy spacious guest rooms, incredibly friendly employees and service. We are sure that on your next trip, you will make Holiday Inn Express Hotel and Suites your first choice. ... more   less 

Additional Information about Holiday Inn Express Houston-Downtown Convention Center

Address: 1810 Bell St, Houston, TX 77003-4206
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $140 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Houston-Downtown Convention Center 2.5*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, IHG, Odigeo, Orbitz and Travelocity so you can book your Holiday Inn Express Houston-Downtown Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Houston-Downtown Hotel Houston
Holiday Inn Houston
Holiday Inn Express Houston-Downtown Convention Center Texas
Hotel Style:
#70 Family Hotel in Houston
#95 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Houston-Downtown Convention Center staff and other travellers.
6 questions
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San Antonio, Texas
1 month ago
Texas
Bengaluru, India
Austin, Texas

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Questions? Get answers from Holiday Inn Express Houston-Downtown Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front would be quieter”
 of 5 bubbles SJMOatway, 16 Nov 2016 | Read review
“we were on the forth floor, very quiet”
 of 5 bubbles Shelbydee, 3 Nov 2016 | Read review
“Stay toward the staircases and not toward the elevators where you can hear the lobby”
 of 5 bubbles 556nathank, 14 Oct 2016 | Read review
“Ask for a room looking over the parking lot instead of the free to reduce noise, but not a big problem.”
 of 5 bubbles chemtex, 20 Apr 2016 | Read review
“Ask for a quiet one.”
 of 5 bubbles Two_Bears_Traveling, 28 Feb 2016 | Read review
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