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Embassy Suites by Hilton Houston Near the Galleria

PricelineUSD 148*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 169*
USD 148*
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USD 169*
USD 154*
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Embassy Suites by Hilton Houston Near the Galleria
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828 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Houston Near the Galleria
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Showing 795: English reviews
Atlanta Georgia
Reviewed 5 October 2016

I want a…REFUND! NO HOT WATER. TOILET BOWEL almost overflowed and bubbled when flushed! I had to ask the black Front Desk Receptionist to STOP TALK'N ON THE RADIO…to do seomething about our Plumbing! WHAT A JOKE!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank timgF9674QE
William V, General Manager at Embassy Suites by Hilton Houston Near the Galleria, responded to this review

Mr. Gaze, I appreciate you giving me the opportunity to speak with you about you most recent stay with us and how we let you down. We did have a hot water issue that was sporadic and has been fixed, but that does not help you now. I just sent you a personal email so we can catch up today....

Marrero, Louisiana
Reviewed 4 October 2016

We have stayed at many Embassy Suites, but this was by far one of the best ones we've stayed at. The staff was great and the rooms were clean. The complementary breakfast was made to order and the chef was able to accommodate dietary restrictions. I would definitely recommend this hotel!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 581jo
Long Beach, United States
Reviewed 2 October 2016

They have an absolutely amazing Happy Hour - from 5:30 to 7:30 Every Night!! - this included complimentary drinks (mixed drinks, draft beer, wine) and a great assortment of appetizers and snacks- all of which was completely complimentary. The breakfast in the morning was also complimentary and delicious - cook to order. The Two Live Swans swimming in the pond...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jennifer M
Austin, United States
Reviewed 1 October 2016

I stay in Houston 2-3 times a month and have tried several hotels in different parts of the city. I keep coming back to this one because the staff is so friendly, so helpful and welcoming. The rooms and beds are comfortable, and I really appreciate the complimentary breakfast and evening reception. At most hotels I cannot eat the continental...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Angie Pete Y
Tomball, Texas
Reviewed 26 September 2016

My wife and I stayed here one Saturday night while she was attending a conference nearby. Hotel was OK but needs some updating/cosmetic work. Staff was friendly and efficient. Breakfast was good. In future trips to Galleria area, we will probably try a different hotel.

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Helpful?
Thank newtovegasTexas
William V, General Manager at Embassy Suites by Hilton Houston Near the Galleria, responded to this review

I am first glad that you enjoyed our breakfast and that you found our staff to be friendly. We have renovated our lobby this past spring (2016) and we are half way done with our room renovation. Would be great to have you come back for a visit, as it sounds like our associates took good care of you, but...

Atlanta, Georgia
Reviewed 26 September 2016

Hotel under construction renovation during my four night stay. It was noisy the first day as a result of power tools in use. I kept curtains closed since the outside of the building was being painted. Hotel could use some additional improvements such as paint job, elevator window panes cracked .

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 944shana
William V, General Manager at Embassy Suites by Hilton Houston Near the Galleria, responded to this review

Shana, I am very sorry that you did not enjoy your stay. As I mentioned in the survey you filled out we are painting the outside of the building which should be completed this week or the following at the latest. As you mentioned in your survey there were a couple of areas that needed upgrading and that is exactly...

Brooklyn, NY
Reviewed 24 September 2016

My husband and I visited Houston for a family event, and our hosts could not have picked a better hotel for all the out-of-towners. From the moment we arrived we were made to feel right at home. Danny at the front desk checked us in and was always available if we needed anything. The hotel offers a Happy Hour each...

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Helpful?
Thank NYChrisF
Fort Lauderdale, Florida
Reviewed 24 September 2016

Management here - GM William Venegas - has this pace running like a well oiled machine. Room was ready early, clean, and staff - Avary - was great. The lobby swans are beautiful and soothing. All around a great place.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank R7123MHpaulg
Katy
Reviewed 18 September 2016

Embassy Suites is my first choice always. I've stayed in a few different locations and I'm never disappointed. They are always sweet and willing to help with all of your needs. Being a HHonors member is an extra special treat as well.

Review collected in partnership with Embassy Suites Hotels
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Thank O7807NZvictoria
Radford, Virginia
Reviewed 18 September 2016

Stayed during the final four. Not close to venue, but close to Galleria Mall just steps away. Nice bar and snacks/breakfast. Rooms need renovating and ours had a small from a vent that was like exhaust. When questions they helped, but not the most helpful staff. Roomy but needs updating. For the event money it was not worth it.

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Helpful?
Thank doctorsbj
William V, General Manager at Embassy Suites by Hilton Houston Near the Galleria, responded to this review

I am very sorry you felt my staff was not as accommodating as they should have been. As I am sure you can imagine as a person that travels often, we are consistently training and working towards 100% guest satisfaction with our service. We are presently renovating a number of rooms and we are half way as of today. We...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Houston - Near the Galleria is just 45 steps from Houston's destination shopping at the Galleria. We offer shopping packages and other deals to give you the best rate possible at our all-suite hotel. Plus, enjoy complimentary cooked-to-order breakfast and nightly cocktails at our evening reception. We're only 15 minutes from events at Minute Maid Park, the Houston Zoo and Downtown Houston Aquarium, as well as Rice University and the University of Houston. ... more   less 

Additional Information about Embassy Suites by Hilton Houston Near the Galleria

Address: 2911 Sage Rd, Houston, TX 77056-6000
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $153 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Houston Near the Galleria 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Houston
Houston Embassy Suites
Embassy Suites By Hilton Houston Near The Galleria Texas
Hotel Style:
#35 Romantic Hotel in Houston
#119 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Houston Near the Galleria staff and other travellers.
9 questions
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United States
3 months ago
Houston, Texas
4 months ago
over a year ago
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Questions? Get answers from Embassy Suites by Hilton Houston Near the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Because they have a door to bedroom all rooms quiet”
AtlantaLuvTaTravel, 5 May 2017 | Read review
“Don't take a room near elevators, it's noisier than elsewhere.”
BHEBfoodie, 7 Apr 2017 | Read review
“Ask for the premium floor or upgrade, it's worth it.”
fawziam2014, 31 Mar 2017 | Read review
“6th floor. Register for Hiltonhonors for perks.”
theexpert, 1 Mar 2017 | Read review
“I like to get a room on the higher floors (5th or 6th) so I can easily see my vehicle from the window.”
markeP8666UJ, 30 Dec 2016 | Read review
5 of 5
Priceline
USD 148* /night
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EmbassySuites.comUSD 169
TravelocityUSD 154
TripAdvisorUSD 153
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Prices are for 1 room, 2 adults
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