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Courtyard Houston Northwest

CourtyardUSD 171*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard Houston Northwest
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88 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Houston, Texas
Reviewed 30 December 2015 via mobile

It is a great place to stay staff is friendly and nice rooms are very clean and the staff was very helpful i would recommend this place to family and friends,its in a great location lots of restaurants and shopping centers. It's a home away from home.

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1Thank Charlotte G
Reviewed 23 December 2015

I only had to be in Houston for a few nights and found this hotel because it was convenient to where my meetings were. While it's nothing flashy, the hotel is well located, clean and comfortable. The staff here were all fantastic and super friendly - I would recommend the hotel to anyone!

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Thank Katherine T
biztraveler201
Reviewed 11 December 2015 via mobile

Stayed one night in the Courtyard in Nov 2015. The hotel is plain Jane courtyard. Nothing special, base level decor and buildout...the same as the average to slightly better Fairfield. That said, nothing to complain about. The place was clean, the service was above average the TV and shower both worked well. I wish they (and many other Courtyard properties)...

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Helpful?
Thank biztraveler201
Liz S, Manager at Courtyard Houston Northwest, responded to this review

Thank you very much your feedback. I am elated to inform you that our property is scheduled to start a complete room renovation at the beginning of the year. I am confident that you are going to love the new modern design. The new room will definitely have plenty of outlets for your convenience. I hope the next time you...

Reviewed 18 October 2015 via mobile

This place was close to my work so it was rather convenient location wise. The staff was warm and welcoming! Tiffany and Joan stuck out in particular. My room was always clean when I came back from work without messing up how I had my luggage laid out on the bed I wasn't sleeping in. The hotel's bar was quite...

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Thank Josh M
Thibodaux, Louisiana
Reviewed 16 September 2015

Terrific place to stay in the Houston area!!! Great room and hospitality service... Good price for terrific quality!!! Use of a GPS helps, especially at night!!! Many terrific restaurants located in Kingswood Mall in Springs, Texas!!!

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Thank Bert428
Granite Bay,California
Reviewed 17 August 2015

Good location, recently remodelled. Number of nice restaurants close by, and also close to HP. At AC in my room was an old/under window model, and as a result pretty loud; though there are rooms that have a more modern set up. Staff is very friendly and helpful.

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Thank mibo888
Reviewed 9 August 2015 via mobile

My in laws were at the Courtyard Marriott whenever they came into town but not anymore. The manager on duty Anaelisse was so unkind to me. She kept me waiting for over 30 minutes. Their customer service is terrible. Pick any other hotel in town if your looking to stay at a place with courtesy. They only received a rating...

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Helpful?
2Thank Amanda L
Liz S, Manager at Courtyard Houston Northwest, responded to this review

Hello Amanda, Thank you very much for your feedback. I sincerely apologize that we did not exceed your expectations with our service. Please trust we will utilize your feedback to better our service. In efforts to continuously improve; I kindly request the opportunity to speak to you further about your time at our property. Again, thank you for your feedback...

Cairo, Egypt
Reviewed 9 July 2015 via mobile

If you're looking for an average place to stay at, and to have access to highway and a good place to go out , it's a good choice although my experience is not good .. My room didn't have fridge or microwave also the toilet was bad. I asked them to bring me the fridge and they said they ran...

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Helpful?
Thank Kemo0o
Liz S, Manager at Courtyard Houston Northwest, responded to this review

Thank you very much for your feedback. Rest assured that we have shared your comments regarding you stay with our team to prevent this from happening in the future. Our goal is to always exceed your expectations when staying with us. Please note that we are in the designing stage of a complete rooms renovation which will include microwaves and...

Reviewed 20 June 2015

Very neat, clean and quiet. Everything designed to satisfy the host. Employees very pleasant and helpful. Very recommended. Bed and pillows as requested. Climatization system perfect and not noisy at all. Couldn't hear the employees in the corridor. Worth a stay.

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Thank Hugo O
Maria C, Manager at Courtyard Houston Northwest, responded to this review

Thank you for staying with us. We are delighted that we exceeded your expectations. We understand that a quiet room is a must for some travelers. We appreciate your feedback and hope to host you once again when your travels bring you to our area.

Fort Worth, Texas
Reviewed 14 April 2015 via mobile

Attended a swim meet in the area. Hotel was very clean, rooms were very comfortable and the bed was amazing! A slight complaint, hotel was near full yet not much staff, those that were working were trying their best to check clients in, manage bar, etc. a few families were very unhappy with lengthy wait for cards, drinks, food etc.

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Helpful?
Thank Sharron M
Maria C, Manager at Courtyard Houston Northwest, responded to this review

Thank you for staying with us! We are so happy to hear that you enjoyed your stay with us. We value your feedback, and we have shared the staffing concerns with team leaders. We look forward to serving you again when your travels bring you back.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Houston Northwest

Address: 11050 Louetta Rd, Houston, TX 77070-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $132 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Northwest 3*
Number of rooms: 122
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Also Known As:
Courtyard By Marriott Houston Northwest Hotel Houston
Houston Courtyard
Houston Marriott
Courtyard Houston Northwest Texas
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Northwest staff and other travellers.
1 question
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Chelmsford, United Kingdom
2 months ago

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Questions? Get answers from Courtyard Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room facing the back off the hotel not the street”
ayadelaydi, 10 Apr 2017 | Read review
“higher up is better”
onemichael, 16 Feb 2017 | Read review
“Ask for a quieter room facing away from the road. I think even number rooms”
onemichael, 12 Nov 2016 | Read review
“Go for rooms facing away from Louetta Road if you want some quiet.”
toxictwin02, 10 Jul 2016 | Read review
“Stay away from right next to elevator. You hear the noise of it running.”
BillieW579, 12 Jan 2016 | Read review
5 of 5
Courtyard
USD 171* /night
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Prices are for 1 room, 2 adults
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