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HYATT house Houston/Galleria

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Traveller (84)
Room & Suite (37)
Dining (5)
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Overview
  • Excellent53%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible4%
Travellers talk about
“secure parking”(15 reviews)
“omelet bar”(10 reviews)
“full kitchen”(30 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (832)
There are newer reviews for HYATT house Houston/Galleria
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Traveller rating
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227
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All reviewssecure parkingomelet barfull kitchenhouston galleriacovered parkingliving areaan extended staysmall kitchenhome away from homeper daycomplimentary breakfastpleasant staythe entire staffconvenient locationdefinitely stay here againbusiness tripdishwasher
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81 - 85 of 795 reviews
Reviewed 30 July 2017

The staff in this hotel really makes a difference. The are first class and care about the guests. The omelette station is super although they were out of several ingredients during my visit. The H Bar and grill is also very good when it's open...very...More

Review collected in partnership with Hyatt Hotels
Thank Michael J
Response from General M, General Manager at HYATT house Houston/GalleriaResponded 3 August 2017

Michael, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their...More

Reviewed 28 July 2017 via mobile

Loved this place. Great bed. Great breakfast included every morning. The only complaint I have there is the coffee. It was terrible, weak. Need to make one pot stronger for those of us who like stronger coffee. But I did love the omelet bar! Overall...More

Thank C34DJdeborahm
Response from General M, General Manager at HYATT house Houston/GalleriaResponded 3 August 2017

Thank you so much for leaving this detailed review. Learning how we can better improve our guest experience is invaluable to us. I will make sure to pass on your kind words to our staff. We look forward to the opportunity to welcome you back...More

Reviewed 26 July 2017

Employees where amazing, Fatima and Kiara received us and solved a booking issue. Also the people in charge of the Pool and Breakfast were amazing. I can't talk enough how good is the people who work in the property. The bed was subpar and the...More

Thank Juan Pablo B
Response from Gina L, Manager at HYATT house Houston/GalleriaResponded 2 August 2017

Hi Juan Pablo, thank you for taking the time to review our hotel. We sincerely apologize for the inconvenience you experienced during your recent stay due to the noise and lack of follow through after you informed our staff. Our goal is to provide our...More

Reviewed 25 July 2017

Let me tell you, Kiara at the front desk is a testament to professionalism and courtesy. I accidentally made my reservation for the wrong month (like a moron) and when facing a week in Houston with no hotel, kiara was able to switch my reservation...More

Thank JALA8108
Response from General M, General Manager at HYATT house Houston/GalleriaResponded 28 July 2017

Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let...More

Reviewed 25 July 2017

Gina Lopez and her staff of customer service guru's was in charge of help my fiance' and I with out wedding weekend. They helped us host a meet and greet on Friday night for all our family and friends locally and from out of town....More

Thank corrywilliams
Response from General M, General Manager at HYATT house Houston/GalleriaResponded 26 July 2017

Corry, Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Gina, and our staff for the level of service they provided...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 105 - USD 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Houston
#57 Romantic Hotel in Houston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Houston
#57 Romantic Hotel in Houston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (37)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Tamalita65
23 July 2017|
AnswerShow all 3 answers
Response from Erika Z | Reviewed this property |
Yes it did. But always check with the hotel.
0
Votes
Tinks123456
29 October 2016|
AnswerShow all 2 answers
Response from Gina L | Property representative |
Hi Tinks1234, Our hold is $15 per night when using debit or credit cards or a deposit of $50 for entire stay.
0
Votes
EbonyG2
30 August 2016|
AnswerShow all 6 answers
Response from RatatatKat | Reviewed this property |
I believe it is $16/day
0
Votes
Room Tips
"Not on the front of the hotel over looking the entrance."
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"ask for a room facing the pool."
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"The best way to choose a good room is to telephone the hotel directly."
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"I think each room will very good."
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