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SpringHill Suites Houston Hobby Airport

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SpringHill Suites Houston Hobby Airport
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229 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Hobby Airport
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Showing 221: English reviews
CO
Reviewed 17 October 2016

I am an avid Marriott traveler, and typically have great experiences. This particular SpringHill Suites is very dated and old. The hotel has not been remodeled, and the beds are terrible. The staff was nice, but the condition of the hotel/rooms was very disappointing.

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Helpful?
Thank urbnchic
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. We aim to exceed your expectations, which is why I am disappointed to hear about your experience on your most recent stay with us. While I am regretful of your troubles, I appreciate you taking the time to share your experience. We take reviews very seriously and will share your comments with our whole...

Norfolk, Virginia
Reviewed 12 October 2016

On September 17, my family and friends flew into Hobby Airport, after picking up our luggage I called the hotel to find out where the shuttle pick was and arrange for pick up. We made our way to the pick-up location thinking that our shuttle would be getting there soon. As we waited we saw multiple hotel shuttles come and...

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Helpful?
Thank lashby24
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for sharing your experience. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again...

Brooklyn, New York
Reviewed 1 October 2016 via mobile

So I stayed at the Springhill Suites for a week while vacationing in Houston. Check in was easy and fast. However, when I got to the room i was greeted by a moldy smell. As I looked around I noticed that the carpet near the Air conditioner ext to the bed was soaking wet. I promptly went down to the...

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Helpful?
Thank Tanya T
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for sharing your experience. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again...

Herzliya, Israel
Reviewed 25 September 2016

We have stayed in this hotel for one night towards a cruise that we have taken the next day.Good located. Large room, but with very small bathroom. Free parking. Standard breakfast. Friendly & helpful staff.

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Helpful?
Thank Gershon P
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for taking the time to share your experience. We aim to exceed your expectations as a team and I am happy to hear we have met this goal on your most recent visit to the SpringHill Suites Houston Hobby. We hope that you allow us the opportunity to welcome you back in the near future. Thank you again....

Chillicothe, Ohio
Reviewed 21 September 2016

Not only did we have a nice room but the customer service was outstanding! We were shuttled everywhere we wanted to go when we wanted to go and had a nice breakfast in the morning before leaving. Would defiantly visit again :)

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Helpful?
Thank SpecialKitty88
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for reviewing our property. We are delighted to hear that your stay was enjoyable. We hope you can visit us the next time you are in the area. Thank you again for your wonderful feedback. Sincerely, Eric Yanez.

Wichita, Kansas
Reviewed 14 September 2016

The hotel was clean and right off the highway so it was very easy to find. The lady at the front desk gave us dinner selection that were in the area and helpful direction for last minute items. The breakfast in the morning was good but nothing really to special.

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Helpful?
Thank Kayla G
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for reviewing our property. We are delighted to hear that you enjoyed your stay from beginning to end. We hope that you allow us the opportunity to welcome you back in the near future. Thank you again.

Fort Worth, Texas
Reviewed 5 September 2016

The hotel was nice and clean, and the staff was friendly. The breakfast crew is to be praised, for they were obviously working hard to keep the dining area clean and the food items restocked. The breakfast itself was amazing, with the variety of food items that you don't normally see at the inns of the same level. The room...

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Helpful?
Thank EddieK81
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for taking the time to review our property. We are happy to hear that you enjoyed your whole stay with us. We definitely hope you can visit us again the next time you visit Houston Hobby. Thank you again for your wonderful feedback. Sincerely, Eric Yanez.

Manchester, Connecticut
Reviewed 31 August 2016

I was perfectly happy with my room in general and I like Springhill Suites. For people who want to be close to Hobby Airport this is great. They offer a free shuttle service to and from the airport and area restaurants. The neighborhood though is an "airport" and lower income. Upon first use, my toilet handle and internal workings connected...

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Helpful?
Thank The-Captain818
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for your feedback. I sincerely apologize that we did not provide you with the stay in which you have been accustomed. We value you as our guest and will use your comments to improve our overall customer experience. For this reason, we hope to see you again. Sincerely, Eric Yanez.

Lake Charles, Louisiana
Reviewed 21 August 2016 via mobile

The hotel was nice and clean as was every time I've stayed here. Check in was quick and professional. Love the park and fly perk...BUT this time AC wasn't cooling properly at night, I barely slept. The bed was obviously broken & promised wake up call never came. Bummer... always recommend this hotel when flying out of Hobby. Hope they...

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Helpful?
Thank travelproPIT
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. I sincerely apologize for the inconveniences you experienced throughout your stay with us. We will use your feedback constructively in order to better our overall customer experience. We hope you will give us the opportunity to welcome you back in the near future. Thank you again. Sincerely, Eric Yanez.

Lancaster, Pennsylvania
Reviewed 21 August 2016 via mobile

Stayed here for one night as we had to go to Galveston for a cruise but for the price it was fantastic. Had six people in a suite for less than $100. It's a deal that can be beaten! Hotel was clean and the room was spacious. The only complaint I would have is just the area it's in. We...

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Helpful?
Thank CostasDaGreek
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. You are more than welcome to use our free shuttle service anytime for restaurants within a 3 mile radius on your next visit. Our staff can recommend a couple of really good restaurants that you and your whole family will definitely enjoy. We hope that you allow us the opportunity to welcome you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about SpringHill Suites Houston Hobby Airport

Address: 7922 Mosley Rd, Houston, TX 77061-3415 (Formerly AmeriSuites)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $103 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Hobby Airport 3*
Number of rooms: 122
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Also Known As:
Springhill Suites Houston Hobby Airport Hotel Houston
SpringHill Suites Houston Hobby Airport Texas
Hotel Style:
#129 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Hobby Airport staff and other travellers.
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Questions? Get answers from SpringHill Suites Houston Hobby Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the rooms away from the Freeway (I-35).”
 of 5 bubbles 606abelg, 27 Nov 2016 | Read review
“Get a room to the left of the lobby, there's a night club next door on the other end.”
 of 5 bubbles hschiller5, 25 Nov 2016 | Read review
“Stay on a higher level. Stay away from the first floor rooms.”
 of 5 bubbles S6481NEterrys, 18 Nov 2016 | Read review
“Stay away from the elevators”
 of 5 bubbles EB-DFW, 18 Oct 2016 | Read review
“I prefer high floors away from the elevator.”
 of 5 bubbles The-Captain818, 31 Aug 2016 | Read review
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