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SpringHill Suites Houston Hobby Airport

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SpringHill Suites Houston Hobby Airport
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245 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Laramie, Wyoming
Reviewed 3 days ago NEWvia mobile

We were here for 5 days. The place is clean and the staff is friendly and helpful Breakfast was not very good. Go next door for breakfast tacos you can get 2 for 3 dollars. Don't waste your time on the breakfast here

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Helpful?
Thank tomjuw
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for reviewing our property. Your feedback will allow us to work in areas to better our overall customer experience. We hope that you allow us the opportunity to welcome you back in the near future. Thank you again. Sincerely, Eric Yanez.

Clarksville, Tennessee
Reviewed 2 weeks ago via mobile

Convenient location, free parking, free complete breakfast, free schuttle service, cleanliness, comfort, quiet, wonderful friendly staff--what more can I say? This facility has everything that anyone could expect in a two night stay in any large city with the exception of high prices. Very reasonably priced and friendly, helpful staff from the manager, to the front desk clerk, to the...

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Helpful?
Thank LuAnnette B
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for taking the time to share your experience. We aim to exceed your expectations as a team and I am happy to hear we have met this goal on your most recent visit to the SpringHill Suites Houston Hobby. We hope that you allow us the opportunity to welcome you back in the near future. Thank you again....

Milwaukee, Wisconsin
Reviewed 2 weeks ago

The hotel is well maintained and the service is good but it is in a strange area of the city. There really isn't much around as far as restaurants or stores. This makes it a tough place to stay if you don't have a car. We were taking a shuttle to the Galveston Port for a cruise the next day....

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Helpful?
Thank BBasil
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. We aim to exceed your expectations, which is why I am disappointed to hear about your experience on your most recent stay with us. While I am regretful of your troubles, I appreciate you taking the time to share your experience. We take reviews very seriously and will share your comments with our whole...

Lincoln, Nebraska
Reviewed 2 weeks ago

We stayed at the Springhill Suites on Jan 21 for one night pre cruise. We called the hotel and they told us direction to get to pick up point. Shuttle is complimentary, but be sure and tip the driver. Isabel, was amazing she was able to load a motorized wheel chair, another wheelchair and help two other passengers that were...

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Helpful?
1Thank marshalnk
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for taking the time to review our property. We appreciate your kind comments about our accommodating staff and facility. We love that you chose our property when you came to Houston and we hope you can visit us again if you are ever in this area in the near future. Thank you again for your feedback....

Richland Hills, Texas
Reviewed 23 January 2017

We chose this hotel because we were going on a cruise the next day and this is where all of our group wanted to stay because they get Marriott points. I was not disappointed. Our room was very spacious and clean. Beautiful decor. One of the biggest things that impressed me was the couch that was in the living area...

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Helpful?
1Thank Brandy S
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for taking the time to review our property. We pride ourselves in providing our customers with the ultimate customer service experience and are thankful to be able to interact with such kind and generous guests. We hope that you enjoyed your cruise out of Galveston and we hope you can take another cruise soon and to...

Reviewed 23 January 2017 via mobile

This could have been the weekend from he'll but the staff of this hotel were stellar. The hotel itself has a modern feel, very accommodating. Our room however had issues from bad air conditioning in our first room to a shower with no pressure in the second. However, because the staff were so gracious we would DEFINITELY stay there again!...

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Helpful?
1Thank Shelley L
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you very much for reviewing our property. We are delighted to hear that your stay was more than enjoyable. We hope that you can visit us the next time you are in the area. Thank you again. Sincerely, Eric Yanez.

Tempe, Arizona
Reviewed 13 January 2017

I stayed here overnight as I couldn't make a connection home. The hotel itself was fine, bathroom a little dated but the rest of the room was good. The shuttle from Hobby was nice, just make sure you call for pickup. The food options around this hotel are few and far between. Not much you would want to eat within...

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Helpful?
Thank mcflytfc
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. We sincerely apologize for the inconveniences you experienced throughout your stay with us. We will use your feedback constructively in order to better our overall customer experience. We hope that you allow us the opportunity to welcome you back in the near future. Thank you again. Sincerely, Eric Yanez.

Reviewed 6 January 2017 via mobile

Upon arrival, the hotel clerk was very welcoming and friendly. Although our room was not yet ready, she offered to stow our luggage (we didn't need to as we were traveling with friends and just took it to their room), as well as told us about their shuttle service to take us to a local restaurant for lunch. We utilized...

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Helpful?
Thank Angie L
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for reviewing our property. We aim to exceed your expectations, which is why I am disappointed to hear about your experience on your most recent stay with us. While I am regretful of your troubles, I appreciate you taking the time to share your experience. We take reviews very seriously and will share your comments with our whole...

Vadnais Heights, Minnesota
Reviewed 5 January 2017

This will go down as memorable. Hotel is tucked away, near Hobby. It was not particularly clean. One elevator was being worked on. One elevator left for the whole place.... they were prepping to paint. At 1 am fire alarms tripped. Halls and room smelled horrifically of paint or finish. Fifth floor was so bad it was smoky in the...

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Helpful?
Thank Robbies6
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for your feedback. I sincerely apologize that we did not provide you with the stay in which you have been accustomed. We value you as our guest and will use your comments to improve our overall customer experience. For this reason, we hope to see you again. Sincerely, Eric Yanez

Beaumont, Texas
Reviewed 29 December 2016 via mobile

This was our first time at this location. We have used Springhill suites at other location. There accommodations are very nice. This location had tempur pedic mattresses. The room was clean well maintained. 10 minutes from Hobby Airport. Thasha the front desk clerk was very nice and very helpful in giving us some dining suggesions. Definitely we stay here again...

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Helpful?
Thank docgary
SpringHillSuitesHOU, Asst. General Manager at SpringHill Suites Houston Hobby Airport, responded to this review

Thank you for sharing your experience. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about SpringHill Suites Houston Hobby Airport

Address: 7922 Mosley Rd, Houston, TX 77061-3415 (Formerly AmeriSuites)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $117 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Hobby Airport 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Springhill Suites Houston Hobby Airport Hotel Houston
SpringHill Suites Houston Hobby Airport Texas
Hotel Style:
#129 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Hobby Airport staff and other travellers.
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Questions? Get answers from SpringHill Suites Houston Hobby Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would think all rooms would be fine.”
 of 5 bubbles marshalnk, 8 Feb 2017 | Read review
“Stay away from rooms near elevators. Heard them all night.”
 of 5 bubbles Robbies6, 4 Jan 2017 | Read review
“Get the rooms away from the Freeway (I-35).”
 of 5 bubbles 606abelg, 27 Nov 2016 | Read review
“Get a room to the left of the lobby, there's a night club next door on the other end.”
 of 5 bubbles hschiller5, 25 Nov 2016 | Read review
“Stay on a higher level. Stay away from the first floor rooms.”
 of 5 bubbles S6481NEterrys, 18 Nov 2016 | Read review
5 of 5