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WoodSpring Suites Houston Willowbrook

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51 Reviews from our TripAdvisor Community

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Showing 50: English reviews
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Tomball, Texas
Reviewed yesterday NEW

For the Amount, the value is exceptional. The front desk personel (GM Amanda & Assistant GM Christina) are extremely courtious and attentive to needs. They are friendly and engage with the customer for a worry free stay.

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Helpful?
Thank kurtspindle
Doha, Qatar
Reviewed 6 days ago NEW

The location was great and very convenient. Erin at the front desk was very helpful. She was always available to answer any questions I had. The room was clean and well maintained. The area is really quiet at night. I would recommend Woodspring Suites to anyone coming to this area

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Helpful?
Thank toddlawrence49
Management response:

Thank you for your review. I am pleased that you enjoyed your stay and that Erin and the rest of the staff exceeded your expectations. We look forward to having you as our guest again.

Reviewed 1 week ago via mobile

Erin the front desk girl was very helpful and polite. She knows how to do her job all and all my stay there was great and will be staying there again soon I loved that all had vending machines awesome

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Helpful?
Thank Eric L
Stephen S, Manager at WoodSpring Suites Houston Willowbrook, responded to this review

Please allow us to thank you for your business and such a positive review of our Hotel and Team. We remain grateful and look forward to serving your lodging needs again in the future.

Tomball, Texas
Reviewed 1 week ago via mobile

Great customer service! Erin was so welcoming and actually listened to me when I had any questions/concerns! Rooms were spotless! Bed was also extremely comfortable. Quiet and peaceful surroundings, no annoying trains or loud highways. Flat screens in room were legit, and also have your choice of smoking or non. Either way no one bothers you, or disturbs you.

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Helpful?
Thank erosebud2
Stephen S, Manager at WoodSpring Suites Houston Willowbrook, responded to this review

Please allow us to thank you for your business and for posting such a positive review. Having a clean and comfortable room with a spirit to serve remains our top priority for the entire team at WoodSpring Suites Willowbrook. We're grateful for the quiet and peaceful surroundings as well and look forward to serving your lodging again the next time...

Garland, Texas
Reviewed 4 weeks ago

The price was reasonable, and my room was clean. I liked that it was close to the mall, and there was a lot to do in the area. My only complaint is the beds aren't very big....BUT overall I had a good stay!

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Helpful?
Thank Lelee84
Stephen S, Guest Relations Manager at WoodSpring Suites Houston Willowbrook, responded to this review

Thank you for your review. We can always use a thumbs up for clean rooms and affordable rates. We are excited that you enjoyed your experience overall. Hope to see you again.

Reviewed 29 December 2016 via mobile

I like to stay here because is very clean, people are nice and is very quieter. Thanks to Christine (help desk) she is very nice. I do recommend this hotel. Is close to the mall and many eating place it.

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Helpful?
Thank Pamela M
Stephen S, Guest Relations Manager at WoodSpring Suites Houston Willowbrook, responded to this review

Our staff will be excited to know that our guest are delighted to stay with us and they are the reason why. Thank you for your comments and we hope to see you again.

Reviewed 15 December 2016 via mobile

Came to stay for work.It was very clean and quite.The staff was very friendly.Christina had nice customer service and went over and beyond to make my stay GOOD.Will come back next time when where in town.

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Helpful?
Thank Thomas G
Stephen S, General Manager at WoodSpring Suites Houston Willowbrook, responded to this review

Thank you so much for posting such an awesome review of your stay. I'm so glad to hear that you enjoyed your stay and really liked Christina's customer service. Thank you for posting your review. We look forward to seeing you again soon.

Reviewed 13 December 2016 via mobile

Stayed couple times and enjoyed my stay so much that came back for a week again for work Christina and Tiffany helped me out with a room for me and my guys and had very nice customer service will be back

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Helpful?
Thank Mrbookoo L
Stephen S, General Manager at WoodSpring Suites Houston Willowbrook, responded to this review

Thank you so much for posting such a great review of your stay with us. I'm so pleased to hear that you enjoyed your stay and keep coming back week after week. Once more, thank you for posting your review. We look forward to having you visit with us again in the near future.

Reviewed 10 December 2016 via mobile

Here for on business.Very nice and clean. CHRISTINA is very helpful and nice.Great customer services.Enjoyed my stay will be back next time in town.Thank you for going above and beyond.I recommend this hotel.

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Helpful?
Thank Leslie G
Stephen S, General Manager at WoodSpring Suites Houston Willowbrook, responded to this review

I appreciate you taking the time to write such an awesome review. It's great to hear that Christina was very helpful. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Duvalcrawler
Reviewed 7 December 2016

I loved my stay at WoodSpring Suites in Willowbrook.. The facilities are great. The people are friendly and helpful.. No Hassle, no problems.... Tasha the desk clerk is very helpful at all hours.. When you have an issue, she'll always help out no matter the time. A+++

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Helpful?
Thank Brad R
Stephen S, General Manager at WoodSpring Suites Houston Willowbrook, responded to this review

I appreciate you taking the time to write such a great review of your stay. It's great to hear that Tasha is very helpful when needed. Thank you again for your review. We hope to see you again very soon.

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Amenities

Highlights
  • Free Parking
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites NAME (formerly Value Place NAME) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. • Daily housekeeping included in nightly rate. • Private bathroom in each suite (ADA and ADA w/ Roll-In shower available) • Guests can book by the night. Weekly and extended stay rates also available. ... more   less 

Additional Information about WoodSpring Suites Houston Willowbrook

Address: 18929 Tomball Parkway, Houston, TX 77070-3503 (Formerly Value Place Houston Willowbrook)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $65 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Houston Willowbrook 2.5*
Number of rooms: 121
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Also Known As:
WoodSpring Suites Houston Willowbrook Texas
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good and well kept .”
 of 5 bubbles stefanospg, 19 Jul 2015 | Read review
“The room with the couch are bigger than the rooms with just one bed! They upgraded me! Lucky me I guess!”
 of 5 bubbles billyo697, 15 Aug 2014 | Read review
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