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Sonesta ES Suites Houston

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#73 of 500 Hotels in Houston
Certificate of Excellence
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Sonesta ES Suites Houston
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288 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Wellington, New Zealand
Reviewed 10 August 2016

This hotel was good and the rooms were massive. If you are after a shopping holiday it is located right next to the Galleria. If you would prefer to explore Houston (like us) you might be best to stay elsewhere. The staff weren't helpful booking tours and suggested we use Google which we did to book our own NASA tour...

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Helpful?
Thank reonm7
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you for writing this review. I will be sure to speak with our team about booking tours and getting around the city. you are absolutly right, we should be more helpful.

Shallowater
Reviewed 9 August 2016

The property was a nice place. The service was also impeccable and spot on. The only item I have issue with is the hot breakfast. It seems that it was not of good quality. However, we did find our experience a safe and good one

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Thank Louis C
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Louis, Thank you for wirting this review. We appreciate you sharing your thoughts with the Tripadvisor community. Please come back and see us.

Coral springs fl
Reviewed 3 August 2016

Beautiful place just need to finish renovations. I would stay again when all is finished. Rennovations all throughout the day made it difficult to relax with some of the noise in the background. Also had ac issues at times. Suggesting to friends and family.

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Thank Ashley M
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Ashley, Thnak you for sharing your experience with the Tripadvisor community. We truly appreciate your business and look forward to welcoming you back again.

Santa Rosa, California
Reviewed 31 July 2016

Very impressed! This place is well appointed, including a full Kitchen. And to top it off, they have a happy hour every Tuesday-Thursday (the snack is free along with drinks-non alcoholic). Friendly staff, reasonable price, and very closely situated to freeways, the Galleria, and not too far from IAH. Houston is a cool city and this place really made worthwhile!

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Thank Alexander C
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Alexander, Thank you so much for taking time to leave us this thoughful review. We hope to see you again very soon!

Rio de Janeiro, RJ
Reviewed 27 July 2016

How would you feel if your luggage with work clothes for over 3 weeks of travel was stolen? I am really disappointed as the hotel had my suitcase stolen from their premises. I left it with the concierge after the check out as I spent the weekend away and, when I arrived back on Monday, they simply could not locate...

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1Thank clamariana
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Clarise, I appreciate your frustration. We have spoken many times, and I will continue to apologize for our mistake each and every time. As you know, I have had airlines lose my luggage so I can truly appreciate your delima. I am happy we were able to come to an agreement on compensation. Please, let me know if you need...

Las Vegas, Nevada
Reviewed 27 July 2016

Nice spacious room, friendly staff, free parking, decent free breakfast, comfortable bedding. The only problem was one night I came back after 9 pm when they apparently close the front door. They had a misleading sign out front "use the side door". But they don't tell you which side, or give any clue as to which way to go. So...

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Helpful?
Thank pattayainsider
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you for your review. We are truly excited to hear that you enjoyed your stay. We hope to welcome you back soon.

Oklahoma City
Reviewed 27 July 2016

I really enjoyed my stay at the hotel. The room was comfortable and quiet and having a kitchen was convenient. Also the location was close to the galleria and restaurants. Overall my stay was really relaxing.

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Thank 946conniel
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you so much! We appreciate your business, and we are thankful for your time writing this review. Please come back and see us soon!

Edmonton, Alberta
Reviewed 21 July 2016

Great hotel, incredible staff, been spending significant time in Houston. Location offers many restaurants and services, with easy access to freeways. Rooms are well equipped and very comfortable for singles, couples or families.

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Thank vernk765
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you for taking the time to write a thoughtful review. We truly appreciate your time. Please come back and see us soon.

Houston, Texas
Reviewed 14 July 2016

This is my second time staying at the Sonesta. I really enjoyed it, the staff is so friendly and professional. Rooms were very spacious and clean. I will be staying here again and recommend it to my family and friends

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Thank nyeishay
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

NY, Thank you for your wonderful review. Please do tell your family and friends about us. We look forward to welcoming all of them!

Reviewed 14 July 2016 via mobile

Eric and Sean desk attendants were awesome we enjoyed our stay.they welcomed us gave our dogs dog treats.the room was so clean it was like being home.the outside is nice too.we would love to stay their again......................

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Thank Bobby F
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Bobby, Thank you for taking time to share your experience with the Tripadvisor Community. It means alot to us, when our guests take time out of their day to give us their thoughts.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Houston, Texas! The Sonesta ES Suites Houston is centrally located in the heart of the Galleria/Uptown business district. Whether you are here for business or pleasure; from the upscale shopping at the Galleria Mall to a variety of restaurants and sporting/ family venues; Houston has something for everyone. A few points of interest are: the Reliant Center/ Reliant Park - home of the Houston Livestock Show & Rodeo and the Houston Texans football team. George R. Brown Convention Center, the Texas Medical Center - with the world renowned MD Anderson Cancer Treatment Center, Minute Maid park - home of the Houston Astros and The Toyota Center - home of the champion Houston Rockets and Comets. Spacious fully furnished and well equipped studio, one bedroom and two bedroom/ two bath suites offer a variety for your accommodation/ relocation needs. Release some stress by exercising in our extensive fitness center, take a dip in our sparkling pool, or enjoy our garden courtyard and BBQ pavilion area. With all of the amenities Sonesta ES Suites Houston has to offer, we are a great option for the overnight guest as well as the extended stay/relocation guest. Complimentary wireless and high speed Internet is available throughout the hotel. The hotel is pet friendly! ... more   less 

Additional Information about Sonesta ES Suites Houston

Address: 5190 Hidalgo St, Houston, TX 77056-6404
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $138 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Houston 3*
Number of rooms: 93
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Also Known As:
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Texas
Hotel Style:
#80 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Houston staff and other travellers.
1 question
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Georgetown, Texas
11 days ago

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Questions? Get answers from Sonesta ES Suites Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“small hotel only 4 floors but it is very convenient and nice, any room is quiet even the second floor, road view.”
 of 5 bubbles chh306, 20 Feb 2017 | Read review
“Loved it! Very clean, very professional.”
 of 5 bubbles cturnerfam, 21 Dec 2016 | Read review
“Stayed 3 nights and room only serviced once!”
 of 5 bubbles cheisv, 28 Oct 2016 | Read review
“Excellent. Be prepared for a pleasant surprise in terms of value for price paid.”
 of 5 bubbles Broadsword2016, 23 Oct 2016 | Read review
“Had a room on the first floor close to the entrance and lounge and it was very quiet at night.”
 of 5 bubbles captainked, 13 Oct 2016 | Read review
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