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Sheraton Houston Brookhollow Hotel

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#125 of 500 Hotels in Houston
Certificate of Excellence
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Sheraton Houston Brookhollow Hotel
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474 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Houston, Texas
Reviewed 26 September 2013

Excellent!!! We really enjoyed our stay. Hotel was very nice and clean and our room was lovely and well stocked with good quality bathroom stuffs. And the bed was also very comfy with good linen. The staff was exceptionally friendly and helpful. We had breakfast and dinner at the hotel on several occasions. The quality of food was very good...

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Helpful?
1Thank Tony C
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Tony C, Thank you for sharing feedback on your stay at Sheraton Houston Brookhollow. It's fantastic to receive your kind comments about our clean and comfortable accommodations, as well as our friendly staff. We're glad you enjoyed your stay and we look forward to welcoming you back in the future. Thank you again for writing. Sincerely, Tom Chigoy, General Manager

Texas
Reviewed 25 September 2013

Definitely one of the nicer hotels in Houston, and, the service was incredible‎. Stay here! The location is perfect, the hotel clean, beautiful and quiet, the breakfast amazing, the staff pleasant and accommodating, and the pool very nice.

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Helpful?
1Thank Jae K
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Jae K, Thank you for your review and complimentary feedback on our great hotel and friendly service. We appreciate you choosing Sheraton Houston Brookhollow to serve your hotel needs, and we're glad you enjoyed a wonderful stay. Please plan to visit us again the next time you travel to the area. Thank you again for writing. Sincerely, Tom Chigoy, General...

Houston
Reviewed 25 September 2013

I have statyed at this hotel many times for past 5 years and I really like every bit of this hotel, clean and well maintained. Every year I come back, I see something is renewed improved, seems like they are so geared to accomodate their customer's needs. This year I found they renovated in many areas, to give it a...

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Helpful?
4Thank SunHeeCho
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

SunHeeCho, Thank you for your review and continued patronage at Sheraton Houston Brookhollow. We're glad you enjoyed another comfortable stay and found the renovations to give our hotel a fresh new look. We look forward to your next visit and thank you again for writing. Sincerely, Tom Chigoy, General Manager

Houston, Texas
Reviewed 25 September 2013

My church's convention was held in Sheraton Brookhollo​w for two days. Although major road constructi​on is currently going on nearby, the access were relatively easy and convenient​. Parking lot was sufficient​ and spacious. Employees were nice and friendly. All events were supported profession​ally and successful​ly concluded without hassle. Simply put, they know what they are doing. The room I stayed...

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Helpful?
Thank Mokjang
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Mokjang, We appreciate you taking a moment to write a review about your experience at Sheraton Houston Brookhollow. We're happy to have had your church convention at our hotel, and we're glad you found our hotel, accommodations, and friendly service well suited for the event. We enjoyed having you as our guest, and we look forward to seeing you again...

Reviewed 19 September 2013

Specially bedding was wonderful even for a pregnant mom like me.. I have a tempurpedic at home. I could say it was not less comfortable. Also like to say that the management is very professional in the way that they try to provide and really "serve" when it comes to enjoyable hospitality for a large crowd of people.

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3Thank Ithekris
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Ithekris, Thank you for writing a review and sharing your experience with us at Sheraton Houston Brookhollow. We greatly appreciate your kind comments about our professional management staff and the excellent service you received during your visit. We're pleased to hear you enjoyed a comfortable stay and we hope you'll visit us again soon. Thank you again for writing. Sincerely,...

Chicago, Illinois
Reviewed 4 September 2013

The Hotel is the best in town. It is an excellent place. The staff is also great. The room was very clean, and from the beginning to the end it is superb. I will always recommend this Hotel to anyone who wants to visit and spend quality time.

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Helpful?
Thank ebenodaisy
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

ebenodaisy, We appreciate your review and continued recommendations of Sheraton Houston Brookhollow. It's great to know you enjoyed your stay with us and found our hotel to be the best in town. We strive daily to provide an exceptional stay for each guest through our excellence in service. Please continue to make Sheraton your number one choice hotel in Houston....

Atlanta, Georgia
Reviewed 29 August 2013

We stayed at the Sheraton Houston Brookhollow for a recent medical education conference. As a guest lecturer, it was essential for us to have very specific AV equipment for the presentation. Ms. Cepeda and her staff were extremely accommodating to our unique requests for the lecture setup. In addition, the front desk, management and restaurant staff were very friendly and...

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Helpful?
1Thank Constantcomment62
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Constantcomment62, Thank you for writing a review. We appreciate you selecting Sheraton Houston Brookhollow while presenting for a medical education conference. I'm pleased to hear you felt well taken care of by our staff, and we're glad you found our hotel ideal for hosting this event. I'll be certain to recognize Ms. Cepeda with a special commendation for her excellence...

Houston, Texas
Reviewed 28 August 2013

This room was AWESOME!!!! My experience with Sheraton Brookholow has been A-Class from beginning to end. People are still talking about the Baby Shower we had in the Laurel Suite. The food was delicious and the staff was GREAT!!! I will host another event at the Sheraton and I will recommend the Sheraton to anyone who wants to host an...

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Helpful?
Thank ty d
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

ty d, Thank you for sharing complimentary feedback on your Sheraton Brookhollow experience. It's great to hear your kind comments about our delicious food and wonderful staff. We appreciate you selecting our hotel for hosting a Baby Shower, and we're pleased to know the Laurel Suite exceed your expectations. We hope we'll have the opportunity to extend our hospitality to...

Houston, Texas
Reviewed 23 August 2013

On the recommendation of a very dear family friend, my husband and I stayed here on our wedding night. They stayed here on their wedding night in Dec'12 and raved about how great the whole experience was. The moment we walked in the hotel's lobby, we were greeted with warm smiles and excellent service! The whole atmosphere in the lobby...

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Helpful?
2Thank AishaS77
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

AishaS77, Thank you for taking a moment to write a review on your experience with us at Sheraton Houston Brookhollow. We appreciate you choosing to stay with us on your wedding night, and we're pleased to know that our excellent service, warm hospitality, and comfortable accommodations made for an enjoyable stay. We wish you all the best for the future...

Largo, Florida
Reviewed 19 August 2013

This is a nice hotel with most rooms upgraded to have flat screens and USB charging ports. The location is good on the Loop but there is a lot of construction in the area so getting in and out of the hotel is a bit tricky. The restaurant has a great breakfast buffet.

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Helpful?
Thank Scooterc1
ConcordHospitality, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Scooterc1, Thank you for taking the time to write a review about your visit with us at Sheraton Houston Brookhollow. We're glad you enjoyed your stay and found our hotel well suited for your business travels. Please plan to visit us again the next time you travel to Houston. Thanks again. Sincerely, Tom Chigoy, General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to Sheraton Houston Brookhollow Hotel.Whether your visit is for business or pleasure, feel at home at Sheraton Houston Brookhollow Hotel. Our guest rooms feature the celebrated Sheraton Sweet Sleeper bed and complimentary high-speed wireless internet access. Whatever your plans are, you'll find a feeling of welcome unlike any other at our Sheraton Hotel in Houston.Stay connected to home or the office with the Link at Sheraton, refresh in the outdoor pool, or re-energize with a workout in our fully equipped fitness center. Sheraton Houston Brookhollow Hotel has thought of everything you need for a memorable stay. All 382 Houston hotel accommodations feature the plush Sheraton Sweet Sleeper Bed, complimentary high-speed Internet, spacious work desks, ergonomic chairs, 37 inch flat screen TVs and Bliss bath amenities.Our hotel is conveniently located minutes from popular things to do in Houston such as world-class Houston museums, Houston shopping, dining and entertainment, as well as major business complexes like the George R. Brown Convention Center and Texas Medical Center. We offer free parking, free in-room Wifi, and a complimentary shuttle with scheduled runs to the world-famous Houston Galleria Shopping Center. ... more   less 

Additional Information about Sheraton Houston Brookhollow Hotel

Address: 3000 North Loop W, Houston, TX 77092-8810
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $121 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Houston Brookhollow Hotel 3.5*
Number of rooms: 382
Reservation Options:
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Also Known As:
Sheraton Houston Brookhollow Motel
Houston Sheraton
Sheraton Houston Brookhollow Hotel Texas
Hotel Style:
#72 Business Hotel in Houston
#92 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Houston Brookhollow Hotel staff and other travellers.
3 questions
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London
Houston, Texas
over a year ago

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Questions? Get answers from Sheraton Houston Brookhollow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms on the back side of the hotel for less highway noise”
 of 5 bubbles CiciKiki, 9 Feb 2017 | Read review
“Ask for a room at the rear of the hotel, otherwise too noisy”
  • tube, definitely to be renewed
  • Nice sofa area in the room
  • restoroom, a bit old fashioned
  • relaxing bed
  • relaxing bed
  • Nice sofa area in the room
  • sink and mirrors
  • Coffe maker
 of 5 bubbles 444eleonorac, 13 Jan 2017 | Read review
“1st floor great”
 of 5 bubbles RodJ649, 24 Aug 2016 | Read review
“We chose the highway side. We did not notice noise. If you prefer a calmer view, ask to face away from the highway.”
 of 5 bubbles debbietravels2016, 23 Aug 2016 | Read review
“Get a room away from the elevator and the foot traffic”
 of 5 bubbles stubbs25, 21 Jun 2016 | Read review
5 of 5