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Sheraton Houston Brookhollow Hotel

517 reviews
#108 of 518 Hotels in Houston
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Traveller (122)
Room & Suite (42)
Dining (19)
Overview
  • Excellent47%
  • Very good31%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(20 reviews)
“nice hotel”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton Houston Brookhollow Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (517)Write a Review
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All reviewsthe club loungeroad constructionnice hotelan older hotelthe loopfront desk staffbusiness hotelup to datethe entire staffbusiness tripparking garagegalleria mallshuttle serviceweddingspgrenovationconference
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191 - 195 of 495 reviews
Reviewed 30 May 2014

nice sheraton hotel with all the Sheraton beds and service that I love but the construction around its location is brutal. very challenging to get on and off the freeway around the hotel with lots of closures at different times of the dayMore

1  Thank Robin H
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 5 June 2014

Robin H, Thank you for your review and feedback. We're glad you experienced the consistent level of service and comfort you have come to expect and deserve. We sincerely apologize for the frustrations and inconveniences you encountered with the construction. Your satisfaction is our highest...More

Reviewed 29 May 2014

Our Consultant was Brandi. We used this facility to give an engagement party for 100 guests. We also used the hotel facility as the hotel for our guests. The experience was wonderful - from the food tasting day to the actual party. Brandi was excellent...More

1  Thank Gary8607
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 6 June 2014

Gary8607, Thank you for sharing your feedback and recommendations of Sheraton Houston Brookhollow. Incredible reflections like yours gives us an opportunity to commend our staff on the extra steps taken for our guests that lead us to thrive in hospitality. I look forward to sharing...More

Reviewed 21 May 2014

We held our annual fundraiser at one of the ballrooms in the hotel and it was phenomenal!!!! The hotel and ballroom has recently been renovated and it's visually stunning, especially the chandeliers in the ballroom. The dinner was deliciouis - lots of people gave compliments...More

2  Thank Bhenderson064
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 31 May 2014

Bhenderson064, We appreciate you choosing Sheraton Houston Brookhollow for hosting your annual fundraiser and thank you for writing a review. We're delighted to hear that our beautiful ballroom, delicious meals, and exceptional service made for an amazing experience and phenomenal event. I look forward to...More

Reviewed 20 May 2014

I was here in the month of march for Business Purpose. I had a couple of terrible days here. Rooms are small and the ambiance is not good. Breakfast was all healthy options from fruits to juices to eggs. The staff is helpful especially Jhonny....More

2  Thank Rajesh_1801
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 25 May 2014

Rajesh_1801, Thank you for writing a review and highlighting the helpful service of our staff, as well as areas of opportunity. We value your business and apologize for the areas we fell short of meeting your expectations. I'll be certain to commend Johnny for his...More

Reviewed 19 May 2014

One of the best hotel I have stayed. very friendly staff right from front office desk, cab driver, restaurant and room service. The breakfast service team was the best and were always fast/smiling to serve ur request. All meals served here were lavish. room/toilet were...More

Thank Ft A
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 25 May 2014

Ft A, We're happy to hear from you and thank you for writing a review of Sheraton Houston Brookhollow. It is fantastic to know our friendly staff and value added amenities made for a great experience. We appreciate you choosing to stay with us and...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 97 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in Houston
#73 Family Hotel in Houston
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Details
Price range
USD 97 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in Houston
#73 Family Hotel in Houston
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
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Traveller (122)
Room & Suite (42)
Dining (19)
Pool & Beach (3)
Hotel & Grounds (65)
Bathroom (15)
Business Centre & Event Rooms (15)
Questions & Answers
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pcorpus
9 November 2017|
Answer
Response from Karen D | Reviewed this property |
Yes, an outdoor pool
0
Votes
n2egypt
17 March 2017|
AnswerShow all 3 answers
Response from John C | Reviewed this property |
not sure, give them a call
1
Vote
Room Tips
"Nice views of the city on the south side, but possibly more noise from the highway"
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"The higher the better"
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"Ask for rooms on the back side of the hotel for less highway noise"
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"Ask for a room at the rear of the hotel, otherwise too noisy"
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