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Sheraton Houston Brookhollow Hotel

Expedia.comUSD 139*
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#113 of 506 Hotels in Houston
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 154*
USD 139*
USD 140*
USD 154*
USD 139*
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Sheraton Houston Brookhollow Hotel
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490 Reviews from our TripAdvisor Community

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Houston, Texas
Reviewed yesterday NEWvia mobile

Had an opportunity to attend a state convention that was here in Houston where I live. Had never stayed at this Sheraton before so I decided to give it a try. Key was waiting at the front desk. Lobby was very clean an inviting. Made my way to my room very nice room everything I needed was right there. That...

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Helpful?
Thank 739clarenceb
Greer, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Even though the hotel is in a busy area there is no street noise. It is a fabulous place in the area. The biggest compliments go to the bar management especially Arthur and Stephanie in the downstairs lounge/bar. The food is great for casual dining. The service is super and the air staff are friendly and professional. I give it...

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Helpful?
Thank Chris E
About Hotel's Favourite Review
SheratonBrookhllwHTX, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear Chris E Thank you for the "Biggest Compliments" regarding two of our associates - Arthur and Stephanie. Both of these team members are very dedicated to serving you and all our customers. We call this "Go Beyond" and we will recognize them for their efforts. Please return often and we look forward to serving you again. Tom Harwell

Houston, Texas
Reviewed 2 days ago NEWvia mobile

I stayed one night at the Sheraton Brookhollow in Houston. The price was very good compared to other hotels in Houston so I wondered if it would be ok... and it was great! Free parking too- a rarity it seems for Houston. Front desk was very friendly, recognized my SPG status and upgraded me for free. Club floor has free...

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Helpful?
Thank itpsd
SheratonBrookhllwHTX, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Thank you itpsd for your comments! We are thrilled that your experiences at the Sheraton Brookhollow were great! Providing value for our guests is paramount to our associates. Being a SPG member is especially important to us and am I pleased to learn that our front desk recognized your status. Thank you for your business and loyalty to the Sheraton...

TX
Reviewed 3 days ago NEWvia mobile

Stayed here for 1 night to attend a family function in Houston. Booked this hotel based in the reviews and it was not very impressive. Our room had a musty carpet smell upon entering. The bathroom door was also broken and bathroom extremely small. This hotel could use an update. I also purchased a room with breakfast included for 3...

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Helpful?
Thank TinyTX
SheratonBrookhllwHTX, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear TinyTX Please accept my personal apologies for your guest room not being prepared for your arrival. We will correct the comfort and conditions in the guest room and bathroom. I want to offer you a complimentary stay as our guest. Please call me at 832-540-2035 and I will make those arrangements. We look forward to providing you a more...

Reviewed 6 days ago NEW

Nice Hotel and good coordnation with the restaurant for convention traffic at lunch groups. Buffet was priced good for the quality and service was quick. The convention rooms are a bit of a walk but doable.

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Helpful?
Thank Terry S
SheratonBrookhllwHTX, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear Terry S. Thank you so much for your comments regarding your stay at the Sheraton Brookhollow. Our hospitality team strives to provide a high quality experience and I am glad that we met your expectations. We look forward to serving you and your associates again. Tom Harwell

Mexico City, Mexico
Reviewed 1 week ago

Stayed 2 nights 3 days at this hotel while traveling to Houston due to business, great location, it's 15 minutes away (by car) from downtown Houston and 30 (by car) from the George Bush Airport. Booked an standard suite, it was nice and spacious (could host 4 people in the same room without a hassle because it had a doubled...

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Helpful?
Thank emruve
SheratonBrookhllwHTX, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Thank you emrue We are delighted that you enjoyed the Sheraton Brookhollow. Our hospitality team strives to meet our guests needs. Our associates made the effort to deliver your toothpaste kit promptly and this is important to us- exceeding the customers expectations. Please return often and we look forward to serving you again. Tom Harwell

Lakewood, Washington
Reviewed 2 weeks ago

Stayed here for a wedding. Paid for extra to have snacks and use of gathering room. It was closed two days out of 4. Uncontrollable people running around in the bar area. Had to ask for clean towels... Nice looking hotel but for the price you can do far better

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Helpful?
Thank Karen D
SheratonBrookhllwHTX, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear Karen D Please accept our sincerest apologies for the lack of service during your stay with us. I assure you that your comments are taken very seriously and we will address the Sheraton Club services and providing amenities in a more consistent basis. Offering a quality experience at a competitive price is a priority for our team. We look...

Austin, Texas
Reviewed 2 weeks ago via mobile

I stayed at this hotel last weekend and i was not impressed. Its kind of in the middle of nowhere and its surroundings are bleak. This was not like any of the Sheratons that i have stayed in. I think its an older hotel bc in our room the furniture was worn, wood chipped, tile cracked and rust in the...

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Helpful?
Thank Ariesgurl
SheratonBrookhllwHTX, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear Meh Thank you for comments regarding your experiences at the Sheraton Brookhollow. I can assure that we are very concerned about our guest room conditions and we will be addressing those as part of guest room preventative maintenance programs. Our renovation plans will be addressing the guest room and guest room bathroom conditions. I would like to invite you...

Woodbridge, Virginia
Reviewed 11 April 2017 via mobile

First visit to Houston! Enjoyed our stay over the weekend while attending a wedding. The hotel was clean, comfortable and affordable. The entire staff was professional, friendly, accommodating and fun! Delicious food and refreshing cocktails were a big plus since we were new to the area. The pool area was clean and very inviting. A huge thank to the entire...

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Helpful?
Thank mspamrocks
SheratonBrookhllwHTX, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Dear mspamrocks, Thank you so much for complimenting the Sheraton Brookhollow staff. We are a very friendly, outgoing team and care about each guest's experience. We will be telling our team that had you a wonderful stay. Houston is a great city and there is so much to see and do. Please return often and enjoy our city and hotel...

Rabun Gap, Georgia
Reviewed 5 April 2017

Hotel is located in a good location, well trained and friendly staff, Breakfast was very good, room and hotel very clean and comfortable. I would definately stay here again in the future when in the area

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Helpful?
Thank josephrdrexler
SheratonBrookhllwHTX, General Manager at Sheraton Houston Brookhollow Hotel, responded to this review

Thank you josephrdrexler! Welcome to Houston, Texas. We are very excited that chose our city and the Sheraton Houston Brookhollow. Our staff is very dedicated and strives to "Go Beyond"! We are an excellent location- less than 15 minutes to downtown Houston and less than 10 minutes to the Galleria. Please return often and our hospitality team is ready to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Sheraton Houston Brookhollow Hotel.Whether your visit is for business or pleasure, feel at home at Sheraton Houston Brookhollow Hotel. Our guest rooms feature the celebrated Sheraton Sweet Sleeper bed and complimentary high-speed wireless internet access. Whatever your plans are, you'll find a feeling of welcome unlike any other at our Sheraton Hotel in Houston.Stay connected to home or the office with the Link at Sheraton, refresh in the outdoor pool, or re-energize with a workout in our fully equipped fitness center. Sheraton Houston Brookhollow Hotel has thought of everything you need for a memorable stay. All 382 Houston hotel accommodations feature the plush Sheraton Sweet Sleeper Bed, complimentary high-speed Internet, spacious work desks, ergonomic chairs, 37 inch flat screen TVs and Bliss bath amenities.Our hotel is conveniently located minutes from popular things to do in Houston such as world-class Houston museums, Houston shopping, dining and entertainment, as well as major business complexes like the George R. Brown Convention Center and Texas Medical Center. We offer free parking, free in-room Wifi, and a complimentary shuttle with scheduled runs to the world-famous Houston Galleria Shopping Center. ... more   less 

Additional Information about Sheraton Houston Brookhollow Hotel

Address: 3000 North Loop W, Houston, TX 77092-8810
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $117 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Houston Brookhollow Hotel 3.5*
Number of rooms: 382
Reservation Options:
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Also Known As:
Sheraton Houston Brookhollow Motel
Houston Sheraton
Sheraton Houston Brookhollow Hotel Texas
Hotel Style:
#72 Business Hotel in Houston
#92 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Houston Brookhollow Hotel staff and other travellers.
4 questions
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Dallas, Texas
London
Houston, Texas
over a year ago

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Questions? Get answers from Sheraton Houston Brookhollow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms on the back side of the hotel for less highway noise”
CiciKiki, 9 Feb 2017 | Read review
“Ask for a room at the rear of the hotel, otherwise too noisy”
  • tube, definitely to be renewed
  • Nice sofa area in the room
  • restoroom, a bit old fashioned
  • relaxing bed
  • relaxing bed
  • Nice sofa area in the room
  • sink and mirrors
  • Coffe maker
444eleonorac, 13 Jan 2017 | Read review
“1st floor great”
RodJ649, 24 Aug 2016 | Read review
“We chose the highway side. We did not notice noise. If you prefer a calmer view, ask to face away from the highway.”
debbietravels2016, 23 Aug 2016 | Read review
“Get a room away from the elevator and the foot traffic”
stubbs25, 21 Jun 2016 | Read review
5 of 5
Expedia.com
USD 139* /night
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Prices are for 1 room, 2 adults
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