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Extended Stay America - Houston - Galleria - Uptown

ExtendedStayUSD 83*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 83*
USD 83*
USD 83*
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Extended Stay America - Houston - Galleria - Uptown
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126 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Tulsa, Oklahoma
Reviewed 27 July 2015

Great short trip at the Extended Stay! Moazzam went above an beyond to make this hotel stick out above its completion. I truly enjoyed seeing him when I pasted by the front desk! The location is ideal!

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2Thank TiffanieTip
Houston, Texas
Reviewed 25 July 2015

I was provided three month of stay here at this hotel my my employer and mine was a pleasant experience. I stayed in a studio apartment which was adequately furnished. The hotel has a laundry room too. The staff were always friendly and helpful. I would like mention Moazzam at the front desk who was very helpful. Also we had...

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4Thank marattmohith
Houston, Texas
Reviewed 12 July 2015

Nice stay at the Extended stay.. Very close to many shops, restaurants and work too... Mr. MoAzzam the person in charge - is a very nice courteous person who takes care of your needs... personally! Rare to find such people in hospitality industry who go out of the way and take personal care.. kudos! Thank you sir.. You have made...

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1Thank Srihari D
Mountain View, California
Reviewed 27 June 2015

I arrived at this hotel in the afternoon, and left right away to meet some friends, so it was not until I returned at night and actually took my shoes off that I felt like something was biting my ankles. Fleas are notoriously hard to spot, and much harder to catch, but I managed to catch one on the bed...

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Thank DanMountainView
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness issues you experienced. In response to your feedback, I am having our outside vendor come to our location and treat our entire building to ensure the mentioned cleanliness issues are eliminated. Additionally, I will be retraining our housekeeping...

Lake Charles, Louisiana
Reviewed 22 June 2015

The black girl at front desk was RUDE and NOT HELPFUL. TERRIBLE customer service. Hotel is a cheap remodel. Room smelled smoky and musty. Rooms are not cleaned by hotel staff during your stay. It's cheap, but you get what you pay for. Avoid.

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Thank starbunker2016
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stay was not to our company’s high standards. Your comments were reviewed by the staff, and we will be deep cleaning our rooms to make sure your experience is not repeated. Additionally, I will be coaching our staff on the importance of providing professional customer service...

Reviewed 22 June 2015 via mobile

Excellent hospitality specially from the front desk guy Moazzam and mohammed. The rooms are really spacious and its a quiet locality really enjoyed the stay and would recommmend all. The staff working are really helpful and would love to assist you on any need.

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1Thank rahila s
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed our spacious rooms and friendly customer service! I’m thrilled we were able to provide you with a home way from home experience. Once more, thank you for posting your review. We look forward to having you...

Reviewed 3 June 2015

I stayed here for 65 nights during the summer. I can say that the hotel rooms are big and nice. comparing to the price I can say that it is perfect. the rooms are clean and they just clean it once or twice a week I am not sure. but it really nice. The only problem I faced that you...

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Thank khaledalsheikh
Aberdeen, United Kingdom
Reviewed 14 May 2015

Check in was were it all started to go wrong..to be told you'll get a room that doesn't smell is not a good place to start! This is a very basic hotel which I would expect to pay no more than $80/night. Unfortunately when they charge $300+/night then there is no hiding place! Then to be told they charge extra...

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Thank scottishtraveller71
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

I appreciate you bringing your experience to our attention. I was disheartened to read that your experience with us did not meet our company’s high standards. Please accept our apologies. In response to your feedback, I am reviewing your comments with our staff and upper management. I am grateful for the feedback you provided so we are able to continually...

Reviewed 13 May 2015

Excellent service. a woman at the front desk name:( Dewana ) was always nice and respectful, Also very helpful. Great service...... Always was concerned to needs. great with giving directions, And helpful with providing information

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Thank Micheal W
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Thank you so much for sharing your experience with us. I am so excited to know that your stay was great. I am thrilled you were pleased with our staff and the friendly customer service they provided. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand...

Reviewed 13 May 2015

Stayed 5 nights here whilst attending the OTC last week. Comfortable accommodation, lots of space and natural sunlight. Only downside was the thin wall - there was this particular group staying in front of my room insisting on carrying their extended conversation along the corridor and you can clearly hear their every word. Special mention to Moazzam at the front...

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1Thank Mohamad Reezal S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff

Additional Information about Extended Stay America - Houston - Galleria - Uptown

Address: 2300 West Loop S, Houston, TX 77027-4202 (Formerly Homestead Studio Suites - Houston - Galleria)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $96 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Uptown 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Homestead Studio Suites Houston / Galleria Area Hotel Houston
Homestead Suites Houston
Homestead Houston
Houston Homestead Suites
Extended Stay America - Houston - Galleria - Uptown Texas
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Galleria - Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite was large and comfortable”
shoup2017, 3 Jan 2017 | Read review
“Our room was on the first floor and it was excellent.”
vacolson, 19 Dec 2016 | Read review
“Ground floor suite was large and suitable for my father to get around with a walker.”
B1647KXpaulas, 18 May 2016 | Read review
“West facing rooms difficult to cool in late afternoon.”
789urbanadventurer, 6 Apr 2016 | Read review
“corner rooms with windows”
DrErsatz, 11 Mar 2016 | Read review
5 of 5
ExtendedStay
USD 83* /night
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PricelineUSD 83
Booking.comUSD 83
Expedia.comUSD 83
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*Disclaimer
Prices are for 1 room, 2 adults
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