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Extended Stay America - Houston - Galleria - Uptown

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Extended Stay America - Houston - Galleria - Uptown
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Houston - Galleria - Uptown
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Showing 106: English reviews
Reviewed 28 October 2015

I came for a reunion and this hotel was less than one mile from the event. The staff was great and the Galleria location was very convenient. The rooms were clean and I loved the little kitchen and full-size fridge. I'd definitely stay here again.

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Thank Kenny C
Seattle
Reviewed 16 October 2015 via mobile

No housekeeping unless you stay a week. Dresser draws won't slide. Toilet wont flush unless you play with the handle. Noise in the hall all night. A/C blows on bed. Very low water pressure in shower. Useless old two-burner stove with nothing to cook with or eat on. Very slow free internet. Nothing good to say about this place.

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Thank dennisan
San Antonio, Texas
Reviewed 15 October 2015 via mobile

Room was nice but right on 610 and a lot of road noise. Also room does not have coffee maker, you have to request it to get one in your room, that is crazy when all hotels have one in their rooms. Air conditioner in room as to close to the bed. It cycling off and on was also annoying...

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Thank Deborah D
Houston, Texas
Reviewed 30 August 2015

Pros Good location, well connected by public Transport . very near posh galleria mall Nice sunny rooms, kitchen, Refrigerator, Microwave, Oven and basic utensils Very friendly staff at reception and house keeping. Specially Mr Moazzam at reception was very Friendly and helpful Provided a 32 inch TV with adequate channels Hot water 24 hours Cons Although they claim complimentary breakfast...

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Thank santanu_sur
Dallas, Texas
Reviewed 27 August 2015

The room was dirty when I arrive, nothing was done to fix this. When I got back the to the hotel the follow day the room was STILL not clean. I complained to the staff at the desk about my displeasure with this, he was very rude and told me to stop complaining and repeating myself. My co worker was...

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Thank lkegg55
Atlanta, Georgia
Reviewed 12 August 2015

I really enjoyed my stay here. I do allot of traveling and i must say, the staff at the front desk did everything to make sure i felt comfortable and attended to. Moazzam at the front desk was extremely helpful and professional.

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3Thank Melvin C
Tulsa, Oklahoma
Reviewed 27 July 2015

Great short trip at the Extended Stay! Moazzam went above an beyond to make this hotel stick out above its completion. I truly enjoyed seeing him when I pasted by the front desk! The location is ideal!

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2Thank TiffanieTip
Houston, Texas
Reviewed 25 July 2015

I was provided three month of stay here at this hotel my my employer and mine was a pleasant experience. I stayed in a studio apartment which was adequately furnished. The hotel has a laundry room too. The staff were always friendly and helpful. I would like mention Moazzam at the front desk who was very helpful. Also we had...

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4Thank marattmohith
Houston, Texas
Reviewed 12 July 2015

Nice stay at the Extended stay.. Very close to many shops, restaurants and work too... Mr. MoAzzam the person in charge - is a very nice courteous person who takes care of your needs... personally! Rare to find such people in hospitality industry who go out of the way and take personal care.. kudos! Thank you sir.. You have made...

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1Thank Srihari D
Mountain View, California
Reviewed 27 June 2015

I arrived at this hotel in the afternoon, and left right away to meet some friends, so it was not until I returned at night and actually took my shoes off that I felt like something was biting my ankles. Fleas are notoriously hard to spot, and much harder to catch, but I managed to catch one on the bed...

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Thank DanMountainView
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness issues you experienced. In response to your feedback, I am having our outside vendor come to our location and treat our entire building to ensure the mentioned cleanliness issues are eliminated. Additionally, I will be retraining our housekeeping...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Houston - Galleria - Uptown

Address: 2300 West Loop S, Houston, TX 77027-4202 (Formerly Homestead Studio Suites - Houston - Galleria)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $99 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Uptown 2.5*
Number of rooms: 136
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Also Known As:
Homestead Studio Suites Houston / Galleria Area Hotel Houston
Homestead Suites Houston
Homestead Houston
Houston Homestead Suites
Extended Stay America - Houston - Galleria - Uptown Texas
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Galleria - Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor suite was large and suitable for my father to get around with a walker.”
 of 5 bubbles B1647KXpaulas, 18 May 2016 | Read review
“West facing rooms difficult to cool in late afternoon.”
 of 5 bubbles 789urbanadventurer, 6 Apr 2016 | Read review
“corner rooms with windows”
 of 5 bubbles DrErsatz, 11 Mar 2016 | Read review
“All rooms are equally good. South facing rooms are more sunny”
 of 5 bubbles santanu_sur, 30 Aug 2015 | Read review
“Excellent sound proofing. I never heard any sounds from the rooms attached to mine.”
 of 5 bubbles MelvinC864, 11 Aug 2015 | Read review
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