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01/10/2017 02/10/2017
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    Extended Stay America - Houston - Willowbrook

    13223 Champions Centre Dr, Houston, TX 77069-2338
    Hotel website
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    01/10/2017 02/10/2017
    USD 106*
    USD 98*
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    USD 106*
    USD 98*
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    USD 106*
    USD 98*
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    Traveller (24)
    Room & Suite (14)
    Dining (1)
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    Overview
    • Excellent16%
    • Very good13%
    • Average8%
    • Poor16%
    • Terrible47%
    3 weeks ago
    “Great place to stay!”
    29 Jul 2017
    “Horrible Customer Service/ FRAUD”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Houston - Willowbrook
    Special Offer: Save up to 10% TODAY!
    Hotel deals
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    Homewood Suites by Hilton Houston Willowbrook Mall
    285 reviews
    #42 of 517 hotels in Houston
     
    Super 8 Willowbrook
    112 reviews
    #192 of 517 hotels in Houston
     
    Extended Stay America - Houston - Willowbrook - HWY 249
    56 reviews
    #259 of 517 hotels in Houston
     
    La Quinta Inn & Suites Houston Willowbrook
    206 reviews
    #49 of 517 hotels in Houston
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (59)
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    1 - 5 of 58 reviews

    Reviewed 3 weeks ago

    Our room was nice and everything worked; nice and cold ac, comfy bed. Front desk personnel were professional and very helpful. Thanks again for giving us a place of refuge in all this crazy weather! Parking lot didn't take on water, not ONCE!More

    Thank rwade375
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded 3 weeks ago

    Wade, thank you so much for confirming to others that what a great choice Extended Stay America is! We are delighted to know your well-appointed room and our courteous associates helped make your stay a memorable one. Thanks once more for allowing us to be...More

    Reviewed 29 July 2017 via mobile

    I have stayed probably months in extended stays over the last few years with Central Transport. So I booked a reservation and then went to cancel it before the 6pm deadline. When I called the reservation line to cancel I spent over 3 hours on...More

    Thank meghorner5715
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded 1 August 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 23 July 2017

    I will never recommend no one to stay here for anything in the world. This was the worst experience ever and the staff is always to busy to do anything to help. It's sad and very unpleasant and unprofessionalMore

    Review collected in partnership with Extended Stay
    Thank brittanyt174
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded 24 July 2017

    Brittany, please accept my sincere apologies for our hotel not living up to your expectations. We are disappointed to read about the service and housekeeping issues you experienced. We have shared your feedback with our housekeeping as well as our front desk team and will...More

    Reviewed 13 July 2017

    My first impression was great location and the well designed facilities. The rooms were large and clean and the staff very helpful and friendly. Staff followed with me on my second day to insure I was happy and satisfied.More

    Review collected in partnership with Extended Stay
    Thank Nabil M
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded 5 August 2017

    Nabil, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Houston - Willowbrook. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to...More

    Reviewed 4 July 2017

    A deluxe suite was booked with a queen bed and pull out sofa but we were given a room with two full size beds. When trying to get the room corrected we were told that there were no more available even though we were able...More

    Review collected in partnership with Extended Stay
    Thank randrickw
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded 5 July 2017

    Randrick, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is...More

    Homewood Suites by Hilton Houston Willowbrook Mall
    285 reviews
    #42 of 517 hotels in Houston
     
    Super 8 Willowbrook
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    Extended Stay America - Houston - Willowbrook - HWY 249
    56 reviews
    #259 of 517 hotels in Houston
     
    La Quinta Inn & Suites Houston Willowbrook
    206 reviews
    #49 of 517 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 54 - USD 116 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Extended Stay, Priceline, Travelocity, Hotels.com, Orbitz, TripOnline SA, Cancelon, Hotwire and Cheap Tickets so you can book your Extended Stay America - Houston - Willowbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Homestead Studio Suites Houston / Willowbrook Hotel Houston ,
    • Homestead Suites Houston ,
    • Homestead Houston ,
    • Houston Homestead Suites ,
    • Extended Stay America - Houston - Willowbrook Texas
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    Traveller (24)
    Room & Suite (14)
    Dining (1)
    Hotel & Grounds (18)
    Bathroom (3)
    Nearby
    Extended Stay America - Houston - Willowbrook - HWY 249
    56 reviews
    1.87 km away
     
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    Super 8 Willowbrook
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    Nearby Restaurants
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    Nearby Attractions
    Willowbrook Mall
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    Fallen Warriors Memorial
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    Questions & Answers
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