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The Westin Houston Memorial City

574 reviews
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Traveller (280)
Room & Suite (469)
Dining (103)
Overview
  • Excellent59%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
“american girl”(23 reviews)
“infinity pool”(23 reviews)
“cake pops”(14 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from The Westin Houston Memorial City
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (574)Write a Review
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51 - 55 of 541 reviews
Reviewed 6 July 2017

Westin hotels are always our top choice when traveling for 2 reasons. Sleep quality and our dog is always welcomed. Staff: Our SPG platinum status was acknowledged at check in. We were treated very good by the staff. Room service attendant was borderline rude over...More

Thank roneilltx
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 11 July 2017

Greetings, Thank you for taking the time to let us know how we are doing! We appreciate your SPG loyalty and feedback. I was pleased to read that you enjoyed your stay and had the opportunity to take advantage of some amenities. We look forward...More

Reviewed 4 July 2017 via mobile

We were there for a recent week stay. Two days before arriving we changed our reservations from 3 adults ( one disabled) to two adults wanting a regular double bed room and we also changed our arrival date & time. We were assured the early...More

Thank ReallySadie
Response from TheWestinMemorial, Front Office Manager at The Westin Houston Memorial CityResponded 5 July 2017

Greetings Sadie, I was extremely disappointed to read about your most recent experience at the hotel. The hotel prides itself on its customer service, and it is evident by your comments/experience that we definitely fell short of our expectations. I would truly welcome the opportunity...More

Reviewed 3 July 2017

Our experience at the Westin Memorial City has been far above our expectations. Ms Samantha Barrios welcomed us and made the check in experience smooth and took care of us. The rooftop pool and lounge is incredible and has a great view over all of...More

Thank Doug B
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 5 July 2017

Greetings Doug, Thank you for taking the time to share your experience at our property. I was pleased to read that you enjoyed your stay with us and took advantage of the pool and lounge. We look forward to welcoming you back to The Westin...More

Reviewed 2 July 2017 via mobile

The hotel overall was ok. The pool was horrible. No sun. The description says partly shaded on the pool but was it is fully shaded no sun. The 024 grill was awesome. Food was amazing. Casey the bartender was awesome!More

1  Thank Chris W
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 5 July 2017

Greetings Chris, Thank you for taking the time to share your experience at our property! I was pleased to read that you enjoyed your stay with us and took advantage of the delicious 024 Grille. We look forward to welcoming you back to The Westin...More

Reviewed 1 July 2017

For Father's day my wife and daughters decided to take me to a local hotel close to Memorial so we could relax and go to Ifly for some fun. We randomly chose the Westin Memorial City Houston. We walked in planning on 2 rooms since...More

Thank Lisa B
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 5 July 2017

Greetings, Thank you for taking the time to share your experience at our property. I was pleased to read that you enjoyed your stay during Father's Day weekend with us. It sounds like you had a wonderful time with your family! I have shared your...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 151 - USD 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 151 - USD 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (280)
Room & Suite (469)
Dining (103)
Pool & Beach (51)
Amenities (110)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
William J G
3 September 2017|
Answer
Response from sherri a | Reviewed this property |
Yes they do have adjoining rooms. No I was traveling on business.
0
Votes
dwilturnerjr
24 August 2017|
AnswerShow all 2 answers
Response from sherri a | Reviewed this property |
I didn't put a deposit as I am a Starwood preferred guest
0
Votes
Jalynn K
6 August 2017|
AnswerShow all 3 answers
Response from sherri a | Reviewed this property |
I am unsure you should contact the hotel directly. Have a great trip.
0
Votes
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Room Tips
"ask for a high floor w a city view"
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"Ask for higher level rooms for a view."
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"I recommend a room on a high floor with a low even number to reduce I-10 car noise"
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"The only not-so-great rooms are the ones that are face-to face with the hospital wall."
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