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Homewood Suites by Hilton Houston Northwest Cy-Fair

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#54 of 504 Hotels in Houston
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Homewood Suites by Hilton Houston Northwest Cy-Fair
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346 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Houston Northwest Cy-Fair
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Showing 340: English reviews
Chicago, Illinois
Reviewed 3 weeks ago

They were very well prepared for our late check in and extremely early check out. Some of the furniture in the lobby was ripped and needs to be replaced. The breakfast staff was mediocre they never had and tea bags available and had to go to some secret stash somewhere to bring me a tea bag for breakfast every morning....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank adeelg2017
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am truly sorry that we did not meet all your needs. I understand how difficult this may be when traveling. Due know that we take this feed back seriously, and its used to make our future stay for guest better.

Ft Worth, United States
Reviewed 3 weeks ago

Exceptional relaxing environment with comfy beds and large soft pillows. Full size fridge, dishwasher & 2 burner stove would make this ideal for lengthy stay. Well equipped fitness center with outdoor small basketball court. Conveniently located off Hwy 290 & 1960 with no freeway noise.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank O1242GCkimm
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am so glad we met all your needs. We truly strive to ensure all our guests have a great stay. Can`t wait to welcome you back in the future.

Millbrook, Alabama
Reviewed 3 weeks ago

I should have stayed at another hotel, because my rental was broken into and the staff offered little to no help to accommodate my situation. They were very nonchalant and negligent towards me, but the GM tried to make it right.

Review collected in partnership with Homewood Suites by Hilton
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Thank waynesD3092TK
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am deeply sorry that this happened to you. I understand traveling on the road is tough enough, and these type of things can be frustrating to all. Please do know we take safety very serious, and our area is safe above all. I apologize for the level of care you feel the staff did not provide. I take this...

Reviewed 3 weeks ago

Nice hotel for breakfast with ability to cook your own food in the room. These locations are good for business or longer trips greater than 3 days. I typically choose the Homewood Suites when I am staying for business and cook in the room.

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Thank Savedbytha1
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Be at Home is what Homewood is about, and I am glad this brand has been able to deliver that level of comfort for you. We appreciate the loyalty, and look forward to welcoming you back.

Moultrie, Georgia
Reviewed 5 weeks ago via mobile

This is an extremely well appointed place to stay on business. The front desk staff was exceptionally welcoming and the rooms are extremely large. Not sure what the rates finally were here, but I'm sure it's worth it. Excellent place to stay in this part of Houston.

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Helpful?
Thank mchl_brks
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Thank you so much for taking the time to tell us about your experience. I am glad our property was able to meet your needs. We truly pride ourselves on service, and can`t wait to welcome you back in the future.

Austin, Texas
Reviewed 23 March 2017

This homewood suites was better than I expected. Very clean and comfortable. The suite was very nice and roomy. The staff was very nice and helpful. The hotel has easy access to restaurants and Interstate. . I will definitely stay at this property again!

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Thank Cidalita
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad we satisfied your needs. We truly appreciate you giving us the opportunity to be of service. Expectations were met to your satisfaction, and we can`t wait to welcome you back in the future.

Buffalo Springs, Texas
Reviewed 23 March 2017

We recently traveled to Houston with a couple of our Grandkids during their school spring break. We have stayed at this location on a previous trip to Houston. The staff is friendly and very helpful. The rooms were clean, comfortable and quiet. The food at breakfast had hot items and there was an evening selection of food too. The evening...

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Thank dfoxsk
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We are glad you chose to stay with us again. Chosing hotels can be very complicated, and I am glad to know that we met your needs as the custom; We look forward to welcoming you back again in the future.

Emory, Texas
Reviewed 21 March 2017

Had a great Suite that overlooked the pool, which was nice....we usually overlook a parking lot. They have a basketball court with complimentary basketballs, which was perfect for our 9 & 11 year old. Breakfast & Evening social was great, it took care of 2 meals for the day! Close to restaurants and local stores. Would definitely recommend anyone to...

Review collected in partnership with Homewood Suites by Hilton
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Thank Lori H
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad you and your family chose Homewood Suites. We like to consider ourselves the one stop shop. Its pleasing to know we met all your needs. We look forward to your return in the future.

Cypress, Texas
Reviewed 14 March 2017

I recently stayed for an unexpected one week stay. Upon arrival Anthony Gaines was genuinely concerned for my well being. He immediately assisted me, and quickly processed my transaction and provided me with a quiet room at the end of the hall with minimal distractions as their were many school teams staying for a meet during that time. He assured...

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Helpful?
Thank cypress441
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I like to thank you for taking the time to recognize our staff and hotel, I am very pleased to hear the team took care of you. We truly are excited that you enjoyed your stay, and we look forward to welcoming you back in the future.

Houston, United States
Reviewed 3 March 2017

My experience with this location in a nutshell "average". I can pass on dinner. Worst food ever. Bad choices, everyday they serve the exact same thing. The stay was decent, nothing to write home about.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank kimayettam
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We welcome all feedback provided by our guest. We are truly sorry we unable to provide you with the level of service you expected. This feedbacks enables us to continue development with our team. We truly hope you give us another try in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Houston Northwest Cy-Fair is perfect for temporary housing, home relocation or corporate lodging. Located in the Cypress area of northwest Houston, our all suite, extended stay hotel offers access to Interstate 290, State Road 6 and the Sam Houston Toll Road. Walk less than two blocks to North Cypress Medical Center and Memorial Herman Hospital. Prepare meals from your fully equipped kitchen or take advantage of our hot full breakfast served daily, and evening dinner and drinks provided Monday through Thursday, included with your stay.Other benefits include newspaper delivery, every weekday, and complimentary WiFi.Our well appointed Homewood Suites Northwest/Cy-Fair hotel offers services and amenities to make your stay comfortable - Make Yourself at Home® with Homewood Suites. ... more   less 

Additional Information about Homewood Suites by Hilton Houston Northwest Cy-Fair

Address: 13110 Wortham Center Dr, Houston, TX 77065-5610
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $108 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Northwest Cy-Fair 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Houston Northwest Cy-Fair Texas
Hotel Style:
#39 Best Value Hotel in Houston
#41 Family Hotel in Houston
#48 Romantic Hotel in Houston
#57 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and other travellers.
5 questions
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Loose Creek, Missouri
over a year ago
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Questions? Get answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on high floor away from elevator”
dfoxsk, 22 Mar 2017 | Read review
“4th floor end of hall quiet and private, large room”
cypress441, 14 Mar 2017 | Read review
“Best to choose a room on the other side of hotel away from 290 and pool for noise”
jfrank250, 8 Jan 2017 | Read review
“First floor easy access to all”
michelmD1285VW, 15 Jul 2016 | Read review
“Make sure to ask for a non-smoking room.”
EmmaG08, 20 Jun 2016 | Read review
5 of 5