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Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

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Holiday Inn Express Hotel & Suites Houston West-Energy Corridor
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62 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Reedsburg, Wisconsin
Level Contributor
354 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 24 August 2016 via mobile

This was a great surprise. They have a very nice place in there and the service was very friendly and attentive. I has the steakhouse and it was a great quantity steak that was cooked perfectly. I will definitely go there again. Everyone really liked their Dinners.

Helpful?
Thank Slip213
Management response:

We are so glad that you had a fantastic stay at our Holiday Inn Express West Energy corridor. It is our pleasure to take care of you travel needs. The Steakhouse which is of walking distance from our hotel has great Steak choices. Please choose our Holiday Inn Express for all your future travel needs in Houston. Maci Clark. More 

Gause, TX
Level Contributor
199 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 18 April 2016

This is a nice HI Express and is well decorated and very comfortable in terms of the overall hotel experience. There is plenty of parking and the staff was very courteous and helpful. But, there are a number of small issues that caused me to only give it an average rating. First, our electronic keys worked the first day, but... More 

Helpful?
Thank Dan F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Dan F, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I sincerely apologize for any inconvenience you may have experienced with some of our amenities and services. I understand that your stay could have been better and I regret that we did not meet some of your expectations. Rest assured that your... More 

New Braunfels, Texas
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 March 2016 via mobile

Went to Houston with my family for my niece's birthday party. We like Holiday Inn Express Hotels and this was the one nearest our destination. The room was nice, neat and comfortable. The lobby was very nice. The breakfast was good, and there was plenty! The front desk staff were polite and helpful.

Helpful?
Thank Kelsey L
Thibodaux, Louisiana
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 February 2016

The hotel is very clean and the personal where very friendly and courteous. The breakfast was very good and their was a good verity of item to choose from. The location is kind of tricky to get to but their is a great stake house right next door. Overall our stay was great.

Helpful?
Thank 384Matt
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear 384Matt, Thank you very much for taking the time to share your recent experience with us. We are delighted to read that your overall stay was enjoyable and please that you found our location commendable. In line with this, we have sent you a private message to discuss your review further. It was our pleasure taking care of you... More 

Houston, Texas
1 review
Reviewed 23 January 2016

This is the second time i've stayed here, the staff are always very pleasant and helpful, and the rooms are comfortable (although the water pressure at the taps (faucets) needs looking in to as it's lacking in my opinion). Wifi is good, slightly irritating the password has to be put in every 24 hours though. Breakfast is good, plenty of... More 

Helpful?
Thank jimmyphoenix27
Faridabad, India
1 review
Reviewed 14 January 2016

I stayed at Holiday Inn Express. The location is perfect. The reception staff are very friendly, extremely helpful and were clearly very proud of their city. The rooms were well appointed and comfortable and the breakfast was delicious - you can squeeze your own fresh orange juice. A special thanks to reception staff -MOAZZAM who assisted me everything. This was... More 

Helpful?
Thank Viswaranjan S
Dinteloord
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2016 via mobile

Good hotel with real very simple American breakfast. (It's boring when you have to eat it for 7 days) Great wifi connection in the room. For business proposes is this a good hotel or for just one night with family's. A lot of restaurants in the area and a large shopping mall

Helpful?
Thank slobke
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear slobke, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our internet connection to be great and our location to be... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2015

Many times there was no breakfast for my family. There was no ink in the printer and were not able to print our boarding pass. Staff couldn't speak or understand English and was very difficult to communicate. Wifi was not working and they kept changing the password without informing us Arrogant behaviour of the hotel staff was adding insult to... More 

Helpful?
1 Thank arva343
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear arva343, Thank you for being our guest and for taking the time to write your review. Please accept our sincere apologies for the issues you had, particularly your breakfast experience and if the service level provided by hotel staff was below average. In line with this, we have sent you a private message to obtain more information. Rest assured... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2015

i agree that the service of the hotel staff was rude and insulting, i was staying their at the same time and they are not equipped to handle group bookings or group pressure. they take full advance payment when u check in so you are at the mercy of the staff if they decide to throw you out. they were... More 

Helpful?
1 Thank cutts553
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear cutts553, Thank you for submitting your review of our hotel. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance at the front office as well as at the breakfast service. Please accept my sincere apologies for any inconvenience these issues may have caused... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2015

I had recently put up at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor for about 15 days (from 11th Oct – 25th Oct 2015) and those 15 days were nothing but nightmare for me and my family. Right from the hotel staff to food to customer service. Everything was below par. There was rationing of breakfast and few... More 

Helpful?
1 Thank mariazuddin
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear mariazuddin, Thank you for taking time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the poor service received from our staff as well as the breakfast selections to be below par. We take the confidence our guests place in us very seriously... More 

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Near Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Houston Energy Corridor West Oaks is located just moments away from the West Oaks Mall, Barker Reservoir, and the George Bush Park and Nature Preserve. The premier opening of Houston s newest west side hotel is perfectly accessible to all Katy and Houston area attractions and businesses: BP, Exxon Mobil, Citgo, Shell, Conoco Phillips, Shaw Group, Transocean, Amoco, AT&T and PGS are just a few of the companies that call Houston s Energy Corridor home.We are the perfect place to call home whether relocating, attending a corporate event or visiting on leisure. With numerous restaurants and shopping within walking distance, the hotel is just minutes from Katy Mills Mall, Memorial City Mall, Baseball USA, and Memorial City Hospital. The Houston Galleria, Reliant Park - home of the Texans Football Team and the Houston Livestock Show & Rodeo, Minute Maid Park, Toyota Center, and George R. Brown Convention Center are all just a short drive away.Guests of the Holiday Inn Express Houston West Energy Corridor will relax and unwind in contemporary guest rooms or spacious suites and receive the Express Start breakfast in the morning. Complimentary high-speed wired and wireless Internet access is available throughout the hotel. Whether planning a social occasion or a corporate meeting, our 1050 square feet of meeting space and catering services will make your next event a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

Address: 12323 Katy Fwy, Houston, TX 77079-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $110 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston West-Energy Corridor 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel & Suites Houston West-Energy Corridor Texas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Houston West-Energy Corridor staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Houston West-Energy Corridor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All appear to be fine based on our experience.”
 of 5 bubbles DanF778, 17 Apr 2016 | Read review
“Get a room on the South side of the hotel because the North side faces the freeway.”
 of 5 bubbles 384Matt, 24 Feb 2016 | Read review
“i suggest to choose other hotels rather than this one”
 of 5 bubbles cutts553, 18 Nov 2015 | Read review
“Odd numbered rooms face away from highway and are a little quieter.”
 of 5 bubbles SaintVitas, 15 Aug 2015 | Read review
“Ask for a recently redone room and turn back the mattress edges to check”
  • This hotel is working hard to renovate. Great free breakfast & wifi, lobby was very nice too
 of 5 bubbles ReallySadie, 23 Mar 2015 | Read review
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