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Aloft Houston by the Galleria

Expedia.comUSD 135*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Aloft Houston by the Galleria
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298 Reviews from our TripAdvisor Community

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Showing 274: English reviews
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Potomac, Maryland
Reviewed yesterday NEWvia mobile

Which is to say, exactly what you would expect. Friendly staff, clean rooms, not fancy but very functional. Always consistent. Seen many of these properties and they are amazingly similar and all we'll run.

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Helpful?
Thank jpips6
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Great location, 10-15 min drive from major shopping malls and attractions in the city. We stayed a week in the hotel and have nothing bad to say about the place. Staff was especially amazing. Expect standard Aloft accommodations. No real hotel restaurant for continental breakfast, etc. but good value. Also you can order in from a great steakhouse right next...

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Helpful?
Thank Richard C
About Hotel's Favourite Review
Max J, General Manager at Aloft Houston by the Galleria, responded to this review

Thanks Richard for the review about your experience and we look forward to your return trip the next time you are in Houston.

Reviewed 4 days ago NEWvia mobile

My service was I didn't need very much it was just a weekend get away. But the in room motel like AC units were so loud and came on every ten minutes I could not get any sleep. My room was great but they must do something about those air conditioners it's like a airplane is taking off every ten...

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Helpful?
Thank Rogers b
Max J, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for your recent review about your stay. I am very upset to hear of the disturbance you experienced with your A/C unit. We have reviewed this with out Engineering team and have since corrected the issue in your room. We greatly appreciated your feedback because it helps us pinpoint areas in the hotel in need of help. We...

Reviewed 1 week ago via mobile

I stayed here for my sons graduation from UofH. I got a great Groupon deal and stayed in the heart of the Galleria. The reception and kitchen staff were extremely friendly and accommodating. The room was classic minimalistic Aloft clean and refreshing. For a stay around the Galleria area of Houston this is a great choice.

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Helpful?
Thank KMW007
Management response:

Thank you for sharing some feedback about your recent stay. I am very happy to see that our reception and kitchen staff made your stay so pleasant. They work hard to provide every guest with a stress-free and relaxing experience every time. I will certainly pass on the kind words to them. Thank you for staying with us, we hope...

New York City, New York
Reviewed 2 weeks ago via mobile

It was my first time in this hotel and I have no complaints. My colleague complained of stained towel and wrinkled bed sheets. It is a no frills hotel and priced accordingly. My room and linens were fine; towels were white and clean. It is true my bedsheets were a bit wrinkled but I thought the hotel was going for...

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Helpful?
Thank Camila120428
Management response:

Thank you very much for your feedback. I am very happy to see you were both impressed with the layout and comfort of your guestroom, as well as your interactions with our staff. We pride ourselves on providing a pleasant atmosphere with our friendly staff and accommodating guestrooms. We appreciate your stay and look forward to welcoming you back soon.

Swansea, United Kingdom
Reviewed 3 weeks ago

After staying here for a week for business, I was glad to jet off home. I guess the rooms themselves are clean, along with a nice location to explore and you have a comfortable area to relax in the evenings. The main problems were that I received a number of towels with holes/stains on them, being on the 10th floor...

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Helpful?
Thank JAM1325
Max J, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for your review and we are happy that you enjoyed the location, cleanliness of your rooms and the inviting spaces for all our guests. I am sorry to hear of the towels you received. I have addressed this concern with our Housekeeping Team to ensure only the cleanest towels are delivered to rooms from now on. We do...

Reviewed 3 weeks ago via mobile

The staff was nice and helpful, but mainly the hotel just seemed worn out. I am typically not one to leave a negative review, but for what you're paying, you can get better hotels nearby. I was traveling with coworkers and between us all we had: a broken toilet, a telephone with a broken handset, a clogged shower head that...

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Helpful?
Thank Jessica W
Max J, General Manager at Aloft Houston by the Galleria, responded to this review

Hello Jessica and thank you for the review about your recent experience. I am very sorry to hear about the issues you encountered during your stay and we have addressed them with our Housekeeping Manager and Engineering department to ensure these issues do not reoccur again. We always want to make things right for all of our guests during their...

New York City, New York
Reviewed 5 weeks ago

I was here for only one night for work, and my stay was great! The front desk attendant was quite cheery and helpful and my room was perfectly nice. There is a small little 'store' downstairs and a bar with standard snacks and drinks. I think the best part was being able to sit outside on the patio in February...

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Helpful?
Thank kmhTCU16
Texas
Reviewed 16 April 2017

I have stayed here twice now because I got the room from an 'express' deal so I didn't know the hotel. I would never pick this as a hotel to stay in if I had other choices. Much to modern, odd layout and to be honest the folks that were staying were not what I normally find in a hotel...

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Helpful?
Thank PilotFlyer
Max J, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for your recent review about your stay. The Aloft concept is truly very modern in style and décor, along with a hip and sassy vibe the our guest enjoy. Our most sincere apologies for the uncomfortable pool temperature but have corrected the issue since then. Our common areas have a wide variety of modern and eclectic music playing...

Frankfurt, Germany
Reviewed 11 April 2017 via mobile

Positives: Fairly updated and modern Location Fast wired internet (didn't use wifi) Negative: Weird, stagnant smell AC would not get cold. Room stayed at 71 and HUMID and no matter what I chose (manual fan, auto fan) it wouldn't adjust It's a budget hotel, but I'm really missing the Westin right now. My stay at Element was better as well.

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Helpful?
Thank Smittie684
Max J, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for comments about your recent stay at the Aloft by the Galleria. We are so happy that you loved the modern design of our location and we wanted to send our apologies for the issues you encountered with the aroma and AC not working properly. We are always, more than willing, to ensure that the functionality of all...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Appealing to on-the-go and in-the-know travelers, the Aloft rooms at Aloft Houston by the Galleria are equally carefree and bold. Nine-foot ceilings and extra-large windows create a bright, airy environment full of natural light. You’ll face the windows—not the walls—as you drift to sleep in our ultra-comfortable platform bed topped with plush bedding. Choose a 285-square-foot king room for one big bed, or grab a little more breathing room in the 315-square-foot rooms with two queen beds. Business or pleasure, work or play, each loft-like space keeps you connected. Your always-available in-room “office” includes an ergonomic workspace, plus complimentary wired and wireless High Speed Internet Access. You have your own entertainment center thanks to plug & play, our one-stop connectivity station. Leave your chargers at home: it juices up all your electronics—laptop, cell phone, MP3 player, and more—and connects them to a wall-mounted 42” flat-screen TV. A flip of the switch gives you high-def screening of your favorite flicks (or tomorrow’s presentation). In the sleek stylish bathroom, details are designed to stimulate your senses. Natural light illuminates the walk-in shower through a full-length frosted glass panel, which faces the guest room for a free flow of light with plenty of privacy. The eco-friendly dispenser doles out super-sudsy bath amenities specially created for Aloft Hotels by Bliss® Spa. Every Aloft room is attuned to you: whether you’re settling in or zipping out the door, you’ll find a host of helpful standard amenities to customize your experience. ... more   less 

Additional Information about Aloft Houston by the Galleria

Address: 5415 Westheimer Rd, Houston, TX 77056-5301
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $123 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aloft Houston by the Galleria 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Aloft Houston By The Galleria Hotel Houston
Aloft Houston By The Galleria Texas
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Houston by the Galleria staff and other travellers.
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Questions? Get answers from Aloft Houston by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Looks like there was a fun bar/restaurant across the street...”
kmhTCU16, 20 Apr 2017 | Read review
“Check how clean is your shower even if the mildew smell does not bother you”
  • Origin of mildew smell in shower
  • Light coming through the window and AC unit
  • AC showing the accumulation of dust
  • Showing origin of mildew smell in shower
  • Trying to cover the annoying light!
drbeabea, 12 Jan 2017 | Read review
“It is best to be on the south side of the hotel that over looks the main street or the Galleria Park.”
davidkM1342LM, 11 Jan 2017 | Read review
“The higher, the quieter”
cristelac2014, 17 Oct 2016 | Read review
“Great View”
, 15 Aug 2016 | Read review
5 of 5
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USD 135* /night
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Prices are for 1 room, 2 adults
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