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WoodSpring Suites Houston Westchase

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WoodSpring Suites Houston Westchase
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33 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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Reviewed 24 January 2017

The only problem that I had was the noise of the A/C and someone in the room above. However, the staff was very nice. The guy in front desk was super friendly. The room and facilities are new. The bed is very comfortable.

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Helpful?
Thank Son H
Stephen S, Manager at WoodSpring Suites Houston Westchase, responded to this review

We appreciate your business and taking the time to post a review. Feedback such as this greatly assists us to improve our guest experience overall. We would like to apologize for the AC and noise level above your room. We remain grateful for the kind words about our staff and hope to see you again the next time your travels...

Reviewed 24 December 2016 via mobile

This hotel may be listed as 2 - star & rightfully so structurally speaking. However, when it comes to the people who work here, the very embodiment & core of the experience, it is off the charts. If you are looking for luxury & high end ammenities this is not the place for you. If you're looking for simplicity, where...

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Helpful?
Thank Samantha H
Stephen S, Guest Relations Manager at WoodSpring Suites Houston Westchase, responded to this review

Thank you for your review. We are excited that our staff accommodated you in the manner to where you had an amazing experience. We are continually improving our structure to meet our guest expectation. We look forward to you staying with us in the future.

Houston, Texas
Reviewed 16 December 2016

I stayed at this hotel for 5 months. I can honestly say this place is VERY clean. The COMPLETE staff was Always helpful and friendly. I personally recommend this place because it's Affordable, and has a comfortable home away from home feel to it. Thanks again for EVERYTHING Tracy, Dee, Bryce, Mr. Thomas and to everyone else who makes this...

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Helpful?
Thank hangtyme15
Stephen S, General Manager at WoodSpring Suites Houston Westchase, responded to this review

Thank you so much for sharing your experience with us and posting a review. I'm so pleased to hear that the staff is very helpful and the property very clean. Thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 29 September 2016

I experienced a good service and attitude with Ms. Deirdre and Kim in the front desk. They helped me to solve the reservation problem. Every time I meet Ms. Deirdre, I will say " Thanks, Ms. Deirdre "

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Helpful?
Thank Yang L
Stephen S, General Manager at WoodSpring Suites Houston Westchase, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that Deirdre and Kim provided you with good service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 26 September 2016 via mobile

I have been through many hotel stays, but Value Place extended stay in Houston TX, is the most memorable. It is not only clean, the staff is very kind and welcoming. There is a FOH worker name Kim Barrs that knows and understand the meaning of Great Customer Service. This is a lady that can be a mentor to others...

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Helpful?
Thank Jdubignon
Stephen S, General Manager at WoodSpring Suites Houston Westchase, responded to this review

Thank you so much for posting such a great review of your stay. I'm so glad to hear that you enjoyed your stay and it was memorable. Thank you for posting your review and feedback. We look forward to having you visit with us again in the near future.

Romulus
Reviewed 14 September 2016

I arrived early before check-in time, and front desk (Tracy) went out of her way to be accommodating. I also asked for extra pillows, and once again the staff was very helpful. The room was very clean and comfortable. I had a great stay and would highly recommend this location. All the staff was friendly & overall GREAT !!

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Thank Barry B
Stephen S, General Manager at WoodSpring Suites Houston Westchase, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed your stay and you thought the staff is great. Once more, thank you for posting your review. We look forward to having you visit with us again in the near future.

Houston, Texas
Reviewed 8 July 2016

I cant fault these great team: Kim, Tracy, Deirdre, and Lisa. there to assist, polite, welcoming and assisted me to settle in, not only in the hotel but around the city of Houston by provide city guide and attractions. Perfect team. Clean room, thumps up !!!

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1Thank femiadeosun
Stephen S, General Manager at WoodSpring Suites Houston Westchase, responded to this review

Thank you for taking the time to write such a great review of your stay. We hope to see you back soon, should your travels bring you back to our area. Thank you again for the feedback.

Reviewed 13 June 2016 via mobile

Had a great stay at the Value Place in Houston! Clean room and a great price. And the staff is excellent! Jim B. and the others were very friendly and helpful our entire stay. Parking was great too! I definitely recommend staying here. Room had a stove, fridge, freezer, sink and a microwave. Free WiFi too!

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Helpful?
Thank Brian H
Stephen S, Manager at WoodSpring Suites Houston Westchase, responded to this review

Thank you for posting such a positive review. It's great to hear that the staff was excellent. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Sugar Land, Texas
Reviewed 24 February 2016

I had no surprises, as Emelda explained what the charges would be if I used their linen services, which I declined as I had my own linens. Emelda let me know when housekeeping would clean the room, and since I worked the night shift, Emelda told me to let her know my schedule so housekeeping could change the day my...

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Helpful?
Thank Teresa J
Stephen S, Manager at WoodSpring Suites Houston Westchase, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that Emelda was very helpful during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Seattle, Washington
Reviewed 21 February 2016 via mobile

Omg!! I booked this place on Booking.com. Needless to say the info and pics were very misleading. Once arriving I had to use a mysterious phone to call for assistance. Yuk! Once the manager arrived and stated that I woke him up. He proceeded to check me in and conveniently could not find my reservation, which was fine with me...

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Helpful?
1Thank April B
Stephen S, Manager at WoodSpring Suites Houston Westchase, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we failed to meet your expectations. As this hotel’s manager, I can assure you that I have ensured that your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your...

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Amenities

Highlights
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
WoodSpring Suites Houston Westchase is a new kind of extend-stay hotel. Our hotels are designed for business and personal travelers who intend to stay a week (or longer). Kitchens in every room allow you to store, cook, and eat food to save time and money. A table in each room is ideal for working and eating. Lots of room to relax and refresh. Many of our policies and amenities vary from traditional/nightly hotels. Please see our website or call for details. ... more   less 

Additional Information about WoodSpring Suites Houston Westchase

Address: 5959 W Sam Houston Pkwy S, Houston, TX 77072-1653 (Formerly Value Place - Houston Westchase)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $71 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Houston Westchase 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
WoodSpring Suites Houston Westchase Texas
Hotel Style:
#8 Best Value Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Houston Westchase staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on 3rd floor and was quiet.”
 of 5 bubbles 13BarryB, 14 Sep 2016 | Read review
“Serene location”
 of 5 bubbles femiadeosun, 7 Jul 2016 | Read review
“The single rooms are very compact with few amenities and little storage.”
 of 5 bubbles teresaj339, 24 Feb 2016 | Read review
“Rooms on ground floor are okey”
 of 5 bubbles gelor2, 8 Feb 2016 | Read review
“Rooms on the Southside and the Northside are quieter”
 of 5 bubbles victoriasI7284TE, 11 Jan 2016 | Read review
5 of 5