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DoubleTree by Hilton Houston - Greenway Plaza

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#41 of 501 Hotels in Houston
Certificate of Excellence
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DoubleTree by Hilton Houston - Greenway Plaza
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858 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Houston - Greenway Plaza
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Showing 832: English reviews
North Bay, Ontario
Reviewed 21 August 2016

Attended for Business & CrowdFund Expo in Houston held at the DoubleTree so stayed here as well !! Beautiful place, great staff and just a quick hotel shuttle over to Joel Osteen ~ Lakewood Church where we attended services too ! Both restaurants served up great meals all day and Starbucks too ! Will definitely stay here again when come...

Review collected in partnership with DoubleTree by Hilton
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Thank OntarioSharona
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for the 5 STAR review of your recent stay with us at the Doubletree Greenway Plaza. We share these reviews with our staff and always look for ways we can improve. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Reviewed 21 August 2016

Came for 1 night business trip. Lovely hotel. Only issue was with room service not delivering breakfast when I put order card on door. Not huge issue. Clean, people were very nice. Starbucks on first floor.

Review collected in partnership with DoubleTree by Hilton
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Thank Mike R
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

thanks for your feedback Mike. I apologize for the room service issue you had. I know the frustration when breakfast has been arranged and then does not appear. I'm sorry. I hope you will consider staying with us in the future. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Reviewed 20 August 2016

Excellent place to stay. Rooms are large, convenient, quiet, peaceful. Internet is excellent. Bar and restaurant are convenient. Fitness center has everything for your workout. This will be my "go to" hotel when I am in Houston. It is also close to the Galleria for shopping and lots of choices in restaurants and the shuttle will take you there if...

Review collected in partnership with DoubleTree by Hilton
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Thank lynnebX8823CO
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. I am glad you found us and we hope to continue to be your 'go to' hotel option in Houston. Your warm Doubletree Chocolate Chip Cookie and Starbucks beverage will be ready for you when you return. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

San Francisco, California
Reviewed 20 August 2016 via mobile

In Houston two nights on business, and this hotel was unexpectedly nice. The lobby and common areas are incredibly elegant and well decorated, the smell of gardenias is so amazing, and the service is impeccable. I had a corner King room on a high floor and it was incredibly spacious, the bed was very comfortable, and the bathroom was clean...

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Thank Candice P
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Candice for your 5 STAR review of the Doubletree Greenway Plaza. Your 'outstanding' praise for the property and the team of people who keep it running is greatly appreciated. We look forward to your return. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Houston, Texas
Reviewed 20 August 2016

The experience from the front door to the maid was exceptional and the best of my 50 years of traveling. I have traveled every state in the US and most of the countries outside the US. The most pleasant-efficient staff from top to bottom.

Review collected in partnership with DoubleTree by Hilton
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Thank D8031OTjackies
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

WOW-thanks for a great review of the Doubletree Greenway Plaza. Any 'good' hotel is only as good as the staff that make the place run from day to day. I am lucky to have a committed team of hospitality professionals working with me. Thank you for recognizing them. I will share your comments with the entire team. We hope to...

Frisco
Reviewed 18 August 2016

We made a trip from Dallas to Houston which is already a horrible drive. As soon as we get there, they inform me that there is going to be an extra $150 in charges plus the fact that you have to actually pay for parking when you stay at this hotel. In my opinion, the parking should be included in...

Review collected in partnership with DoubleTree by Hilton
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Thank 321jarrettl
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks for your feedback. I am sorry to hear that the parking fee was a surprise for you. Although most full service hotels in the heart of a city like Houston do have parking fees, perhaps there is something we can do to better communicate that to our incoming guests. I appreciate you taking the time to send your comments...

Hallettsville
Reviewed 17 August 2016

From check in to check out and all in between I am completely satisfied! I experienced excellent customer service. All staff, very helpful & friendly. The food in dining room was a 10! Highly recommend Doubletree Hilton to All!

Review collected in partnership with DoubleTree by Hilton
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Thank wendym7174
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. It is great to hear that our staff took good care of you and you enjoyed your stay. We share these comments with the team and appreciate you taking the time to let us know how we are doing. We look forward to your next visit. Mark Yakoubek...

Austin, Texas
Reviewed 15 August 2016 via mobile

Room rates are quite reasonable for such a nice place. I have paid more at other Doubletree hotels, in Houston and other cities, but have never received a better value. We stayed in a corner room which was spacious, had a walk in closet, separate sinks and a spacious countertop, separate room for bath and toilet. It is clear that...

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Thank HappyDogTX
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks for a great review. I will share your comments with my Housekeeping team as I know they will appreciate your attention to detail and kind words. We hope to see you back with us soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

La Quinta, United States
Reviewed 14 August 2016

Used to be a very good business class property...slipped too far and am making new arrangements. Management has lost touch with customers and staff turnover is a problem...experienced replaced by young untrained who lack the customer service spirit and drive mature professionals possess.

Review collected in partnership with DoubleTree by Hilton
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Thank Robert B
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your feedback. We are sorry to see you go. I hope you will consider staying with us in the future. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

New York City, New York
Reviewed 8 August 2016

My fiance and I only stayed at the Double Tree one night, but it was extremely pleasant. Our room was spacious and clean. The bed was very comfortable and the food we ordered from room service was delicious. The lobby area was warm and inviting. There were lots of places to sit and work, along with a Starbucks and a...

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Thank ShopWithVal
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for a great review. My team will be happy to hear that you enjoyed your time with us. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more   less 

Additional Information about DoubleTree by Hilton Houston - Greenway Plaza

Address: 6 Greenway Plz, Houston, TX 77046-0601 (Formerly Renaissance Houston Hotel Greenway Plaza)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $165 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Houston - Greenway Plaza 4*
Number of rooms: 388
Reservation Options:
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Also Known As:
Renaissance Houston
Houston Renaissance
DoubleTree By Hilton Houston - Greenway Plaza Texas
Hotel Style:
#22 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#86 Business Hotel in Houston
#94 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Houston - Greenway Plaza staff and other travellers.
11 questions
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Fort Worth, Texas

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Questions? Get answers from DoubleTree by Hilton Houston - Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner rooms were quite nice.”
 of 5 bubbles RossF309, 13 Oct 2016 | Read review
“Become an honors member for the free wi-fi and honors member floors”
 of 5 bubbles 400anthonyp, 25 Sep 2016 | Read review
“stayed on the 8th floor, quiet and very nice view”
 of 5 bubbles 38olfah, 15 Sep 2016 | Read review
“Ask or book a corner room which tend to be larger than regular rooms”
 of 5 bubbles reviewnator, 14 Sep 2016 | Read review
“Our room on the 17th floor was quiet. Get even #'d rooms, & the sun rising will not wake you.”
 of 5 bubbles nurse01_12, 6 Aug 2016 | Read review
5 of 5