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DoubleTree by Hilton Houston - Greenway Plaza

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#40 of 501 Hotels in Houston
Certificate of Excellence
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DoubleTree by Hilton Houston - Greenway Plaza
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857 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Hotel is dirty, rooms have paper thin walls. Valet is a joke...not worth the money. Plenty of great hotels for around the same price point. As a Hiltons Honors Member this place falls very short of the Hilton standards, DISAPPOINTED!

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Helpful?
Thank Barton H
San Antonio, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 10 January 2017

Everything you'd expect from a nice conference-center type hotel, AND it was extremely quiet in the room; there was a bath tub; the bar was updated and chic. I loved getting a text from the front desk to check on me. 12:00 noon checkout time was very civilized. I'll go back.

Review collected in partnership with DoubleTree by Hilton
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Thank Katy A
About Hotel's Favourite Review
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Katy for your 5 STAR review of the Doubletree Greenway Plaza. I am delighted to hear that you enjoyed your stay with us. Our team is committed to making every stay relaxing and memorable. We will be waiting for your return. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Dallas
Reviewed 2 days ago NEW

Waited 20 minutes to be checked in. Could not find entrance to parking garage( self park). The breakfast was mediocre( ordered an omelette with 3 ingredients - the ingredients weren't mixed into the omelette, rather they were placed on top of my omelette). $23.00 for omelette and coffee.

Review collected in partnership with DoubleTree by Hilton
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Thank m123777
New Orleans, LA
Reviewed 3 days ago NEW

This was my first experience with both the DoubleTree at Greenway Plaza and the Digital Key check in. The hotel itself is well-kept and well-renovated. The room was what I expected at a Doubletree, clean and well-equipped. I ordered room service and it was delivered promptly, even earlier than their estimation, and because I asked for extra water, a bottle...

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Thank cherylmk
Franklin, United States
Reviewed 6 days ago NEW

The hotel was recommended by a friend. It is an excellent property and the staff provides fabulous service. Food was fabulous and our meeting was a huge success. We would certainly visit this property in the future.

Review collected in partnership with DoubleTree by Hilton
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Thank allisonc282
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Allison for your 5 STAR review of the Doubletree Greenway Plaza. I am delighted to hear that your stay and your meeting were a huge success. I will share your comments with my team. We hope to see you back with us soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Corpus Christi, Texas
Reviewed 1 week ago via mobile

My family and I reserved 2 rooms Friday night. Saturday we arrive and we're met with a lovely front desk staff, received our keys, and came up stairs to our rooms. We had requested 2 rooms with 2 beds, and assumed we would be getting that. Upon entering our room, we are met with 1 dbl bed. We call downstairs...

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Helpful?
Thank quinnzaine
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for leaving a review of you recent stay with us in Houston. I am sorry to hear that you had a less than satisfactory experience. Our team here at the hotel strives to provide exemplary service and clean and comfortable accommodations. I am sorry that we fell short of your expectations. We take your comments very seriously and...

Sao Paulo, SP
Reviewed 1 week ago via mobile

Very comfortable hotel. Room is not big, nice though. People in front desk deliver good service. Hotel is well located. 30min from Johnson Space Center from NASA. 30min from airport IAH. The bar "Rocks" is really good with very kind service. They also have a starbucks and another restaurant I have not tried.

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Helpful?
Thank Sussumu
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. I am happy to hear that your stay went well. I will share your comments with my team. We hope to see you back with us soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Reviewed 1 week ago

I would recommend this place to stay if you are in the area. The staff, rooms, location, etc....were great. Couldn't believe how friendly they were in every area. Will defiantly stay there again and tell others about this hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank sarahnT710XT
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. It is great to hear that your stay was fantastic. We hope to see you back with us soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Galveston, Texas
Reviewed 1 week ago

Stayed at plenty of hilton hotels all around Texas. And this is hands down my number one top choice. Will definitely be back soon!!!! The location is perfect. Not too far from galleria mall and upper Kirby. A perfect spot to uber from and have some fun

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Johnny M
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Johnny for your 5 STAR review of the Doubletree Greenway Plaza. I am delighted to hear that you agree with me that this is the best Hilton product in Texas! I will share your comments with my team. We hope to see you back with us soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

Potomac, Maryland, United States
Reviewed 1 week ago

Have stayed here many times for business trips. Nice staff, nice facilities, comfortable rooms. reasonable restaurant and bar for those who don't want to venture out. I recommend this hotel if you are traveling to this area of Houston. It is not all that close to other restaurant options but the hotel has a shuttle and can take you off...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Deborah G
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Deborah for your 5 STAR review of the Doubletree Greenway Plaza. I am delighted to hear that your stay went well. I will share your comments with my team. We hope to see you back with us soon. Mark Yakoubek Rooms Director mark.yakoubek@Hilton.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more   less 

Additional Information about DoubleTree by Hilton Houston - Greenway Plaza

Address: 6 Greenway Plz, Houston, TX 77046-0601 (Formerly Renaissance Houston Hotel Greenway Plaza)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $165 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Houston - Greenway Plaza 4*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, HotelsforEveryone, Travelocity, Priceline, Agoda, Jetsetter, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your DoubleTree by Hilton Houston - Greenway Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Houston
Houston Renaissance
DoubleTree By Hilton Houston - Greenway Plaza Texas
Hotel Style:
#21 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#86 Business Hotel in Houston
#94 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Houston - Greenway Plaza staff and other travellers.
11 questions
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Fort Worth, Texas

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Questions? Get answers from DoubleTree by Hilton Houston - Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner rooms were quite nice.”
 of 5 bubbles RossF309, 13 Oct 2016 | Read review
“Become an honors member for the free wi-fi and honors member floors”
 of 5 bubbles 400anthonyp, 25 Sep 2016 | Read review
“stayed on the 8th floor, quiet and very nice view”
 of 5 bubbles 38olfah, 15 Sep 2016 | Read review
“Ask or book a corner room which tend to be larger than regular rooms”
 of 5 bubbles reviewnator, 14 Sep 2016 | Read review
“Our room on the 17th floor was quiet. Get even #'d rooms, & the sun rising will not wake you.”
 of 5 bubbles nurse01_12, 6 Aug 2016 | Read review
5 of 5