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Sheraton Houston West

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Traveller (68)
Room & Suite (33)
Dining (13)
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Overview
  • Excellent54%
  • Very good28%
  • Average13%
  • Poor2%
  • Terrible3%
Travellers talk about
“club level”(13 reviews)
“double doors”(6 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Houston West
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Houston West
Special Offer: Breakfast for 2 Included
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)
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295 results
Traveller rating
162
78
37
6
12
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Time of year
LanguageEnglish
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162
78
37
6
12
Show reviews that mention
All reviewsclub leveldouble doorslobby ambassadorfront deskwest sidefifth floorshuttle service isexceptional staffbusiness tripnice hotelcomfortable bedsenergy corridorworkout roomgreat customer servicethe entire staffcomplimentary breakfastbusiness traveler
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1 - 5 of 295 reviews
Reviewed 1 week ago via mobile

Jerome Morgan at the front desk was extremely courteous and helpful. He is a great representative for Sheraton The check in procedure was very convenient . The facility is very clean and conveniently located .More

1  Thank gdcozart
Response from Donald H, General Manager at Sheraton Houston WestResponded 1 week ago

Dear Gdcozart, Thank you for sharing your fantastic comments and experience at the Sheraton Houston West. On behalf of Jerome Morgan, I would like to thank you for your positive feedback. I will be passing along your comments to Jerome and our team. Our team...More

Hotel's Favourite
Reviewed 8 April 2018

I have stayed at this hotel on multiple occasions, and have never been disappointed. Consistency separates the quality hotels from the mediocre ones. Stellar management is the key to consistency. This hotel is run like a well-oiled machine. The rooms are well-appointed, housekeeping does a...More

1  Thank ladycreole
Response from Donald H, General Manager at Sheraton Houston WestResponded 13 April 2018

Dear Ladycreole, Thank you for sharing your experience at the Sheraton Houston West Hotel. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only...More

Reviewed 1 week ago via mobile

This is my second stay here and Jerome real made me feel welcome. This hotel is very nice and the staff put it over the top. Thanks for a great stay and thank you Jerome for making feel at home. ThanksMore

1  Thank rtbwayne
Response from Donald H, General Manager at Sheraton Houston WestResponded 1 week ago

Dear Rtbwayne, Thank you so much for your recent stay and for taking the time to share your wonderful feedback. We are pleased to read your great comment about our superstar Jerome. I will gladly pass along this message to Jerome and our team. We...More

Reviewed 2 weeks ago via mobile

From the time we entered the Lobby and was greeted by Van Lam I knew we were going to be well care for. The room was perfect and meet our needs. The real iceing was the staff now better. Van was great that I had...More

1  Thank mrlarrivee
Response from Donald H, General Manager at Sheraton Houston WestResponded 1 week ago

Dear Mrlarrivee, Thank you for taking your time to review your stay on TripAdvisor. We are very grateful to hear that you and Mrs. Larrivee had a perfect stay. We are very passionate about ensuring our guests are well cared for during their visit and...More

Reviewed 2 weeks ago

I have stayed here at least a 6 times in the last two years. The hotel is well located for easy access to major toll roads and other highways. The hotel is also quiet considering rush hour traffic. The staff are very welcoming and very...More

1  Thank michaelcanada
Response from Donald H, General Manager at Sheraton Houston WestResponded 1 week ago

Dear Michaelcanada, We truly appreciate your feedback and it has been a pleasure to see you throughout the years. The hotel is certainly conveniently located near Memorial City Mall, City Centre, and Houston's major toll roads. We find that many guests share the same feedback...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Shuttle Bus Service
Room Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 90 - USD 227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
USD 90 - USD 227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (68)
Room & Suite (33)
Dining (13)
Pool & Beach (4)
Questions & Answers
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Kim S
7 February 2018|
AnswerShow all 2 answers
Response from Diveshack0674 | Reviewed this property |
I believe it is.
0
Votes
Room Tips
"not facing the highway."
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"Club floors"
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"Rooms close to the elevator can be a bit noisy"
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"i got one of the higher floors as a preferred guest. If you are a smoker you might want to be on a lower..."
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