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Sheraton Houston West

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Sheraton Houston West
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186 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Reviewed 3 weeks ago via mobile

Excellent room. We were very happy with our accommodations. Staff were very nice. Nice large area for doing any work. Lots of outlets for charging. Pool area looked nice but it was a little too windy. Front desk was always looking for ways to help us out.

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1Thank jagflynn
Reviewed 4 weeks ago via mobile

Stayed two nights. Only 30 min from the George Bush Intercontinental Airport. Good beds , spacious room, fantastic breakfast and pleasant staff. Restaurants are not in walking distance and the hotel is at a busy street so difficult to cross during rush hour. Fine dining is easy to find 20 min driving but with the holiday traffic driving times are...

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1Thank Marny D
Orlando
Reviewed 12 December 2016 via mobile

Hotel is close to the airport. Shuttle service is solid. Lobby bar and restaurant are good values. Rooms are clean with modern amenities despite the building being older. Staff does their job but could use some warmth when passing guests in the hall. The meeting space is functional. First floor meeting space has Pre function space, but it has too...

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Thank FrequentTravels-2920
Shanghai
Reviewed 4 December 2016 via mobile

I have visited this hotel five times this year and always get a warm welcome. It is convenient for Town and Country Mall, Energy corridor, the Beltway etc but small enough to be friendly and easy to use. Opposite the hotel are some tree lined streets for a morning walk and there are practical food stops in the vicinity. The...

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Thank 98ChrisD
Sweeny, Texas
Reviewed 4 December 2016

Lisa, at front desk, was pleasant, cheerful, efficient. Made me feel welcome. But Dora, at breakfast, was just super. Very nice, easy to chat with. Just makes you believe that she is happy making your meal a great experience. This hotel has never disappointed us.

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1Thank Elvaandov
Puebla de los Angeles, Puebla, Mexico
Reviewed 3 December 2016 via mobile

I stayed for 3 nights with my parents at this beautiful hotel last weekend. Service here is excellent, all their staff starting from the General Manager, the Director of Operations, the front desk, the restaurant attendants, everybody is there to assist you anytime with any request. We stayed in a double bedroom located in the Club level. Totally worth it...

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1Thank SAM-Bars
Houston, Texas
Reviewed 1 December 2016

Very nice, clean, and comfortable rooms and good location near the Beltway with easy assess to all things on the West side of Houston. If you need to access I-10 or 290, the hotel is in a great location. Close to the energy corridor, Memorial City Mall and City Center shopping centers with good restaurants and plenty of high end...

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Thank Nicole H
Orlando, Florida
Reviewed 1 December 2016

This hotel was so conveniently located off the highway and was like a quiet oasis. The rooms were so spacious and clean. The decor was very comforting and beautiful. The staff was friendly and accommodating.

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Thank Kanesha R
Houston, Texas
Reviewed 9 November 2016

New hotel. Easy check in. Very clean and quiet rooms, comfortable beds, friendly staff. However, it would have been great if the pool was indoors. Very close to major restaurants and nightlife. Free Wifi was a plus.

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1Thank Carolyn J
Manchester, United Kingdom
Reviewed 31 October 2016

This hotel is well maintained and the staff and courteous and professional and friendly. Anything we needed they happily assisted with There is a free shuttle bus that will take you anywhere within a 5 mile radius We upgraded to the club level for $30 per room which included breakfast (normally $20 each) and 5-7 was happy hour in the...

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1Thank bunny91chris

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located on Clay Road, just east of Sam Houston Beltway (8), and between Katy Freeway (I-10) and the Northwest Freeway (290). ... more   less 

Additional Information about Sheraton Houston West

Address: 11191 Clay Rd, Houston, TX 77041-5576
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $138 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Houston West 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Sheraton Houston West Hotel Houston
Sheraton Houston West Texas
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Questions & Answers

Questions? Get answers from Sheraton Houston West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Windows facing back have a view of tall pines.”
 of 5 bubbles Elvaandov, 3 Dec 2016 | Read review
“Rooms to end on the upper floors away from elevator”
 of 5 bubbles RJB20, 27 Apr 2016 | Read review
“Don't get one”
 of 5 bubbles MissAshleyLC, 23 Feb 2016 | Read review
“Stay on the club level. Snacks and drinks throughout the day”
 of 5 bubbles travelmop_10, 13 Feb 2016 | Read review
“Ask for a room facing the trees instead of a street view...”
 of 5 bubbles 101MS, 3 Nov 2015 | Read review
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