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Jesse H. Jones Rotary House International

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#100 of 497 Hotels in Houston
Certificate of Excellence
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Jesse H. Jones Rotary House International
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161 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Bonita Springs, Florida
Reviewed 7 November 2016

This review is for the restaurant only, not the hotel. We were promptly seated, but not given menus. Employees were all over the room, but each appeared to have their own tables, and did not venture over to assist customers who weren't "theirs." So if you get a really incompetent waitress, like we did, you're on your own. Fifteen minutes...

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Helpful?
Thank Debra S
Alex M, Director of Hotel Operations at Jesse H. Jones Rotary House International, responded to this review

Debra. Thank you so much for taking the time to share your feedback regarding your recent stay. I can certainly understand how the issues you mentioned must have impacted your stay and for that I apologize. Your feedback has been shared with all appropriate departments so that we can offer additional training. I truly hope to have the opportunity to...

Covington, Louisiana
Reviewed 2 November 2016

The hotel has always been our go to place when at MD Anderson and with the new renovation its nicer than ever. It's so nice to walk to and from appointments without ever going outside and you can even get your labs done right at the hotel. Amenities are very nice such as indoor heated pool and workout room, restaurant...

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Thank Tiffsays
Alex M, Director of Hotel Operations at Jesse H. Jones Rotary House International, responded to this review

Tiffsays, Thank you for taking the time to write such pleasant review for the hotel. We appreciate all feedback from our guests. I am delighted to hear that you were pleased with your stay here with us. Thank you again for your comments and we hope to see you again in future stays. Best Regards, Alex Martinez

vermont
Reviewed 1 November 2016

Wonderful place, wonderful people, clean could not be more convenient. Pricey for being a hospital hotel, wish they would rethink their prices 235 a night is too pricey for more than a one night stay, but for your first visit to MD Anderson it is worth it, they have copies of your appointments explain the area, valet parking, could not...

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1Thank Vermontersvacation
Alex M, Director of Operations at Jesse H. Jones Rotary House International, responded to this review

Vermontersvacation, Thank you for taking the time to write a review for the Rotary House. We always enjoy hearing feedback from out guest. All of our hosts are unique individuals who have a genuine and compassionate personality to care for patients, caregivers, and their family members. Thank you again for your comments and we hope to see you again in...

Reviewed 27 October 2016

Because the hotel is connected to the MD Anderson Cancer Center it is very convienent to the many late evening appointments allowing for rest inbetween them. Also being able to use the in house lab for blood draws saved time and reduced some of the scheduled apppointments. The room was comfortable although the beds were a little cramped but I'll...

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Helpful?
1Thank Vincent T
Alex M, Director of Hotel Operations at Jesse H. Jones Rotary House International, responded to this review

Vincent, Thank you for your review of our hotel. Hearing back from our guests helps highlight areas of improvement so that we can provide the best experience possible. I apologize for the service failures you mentioned in your review and I understand how this must have impacted your stay. Please know that your feedback has been shared with all appropriate...

Canton, Texas
Reviewed 26 October 2016

$250.00 a night for a suite and not worth it. Multiple lights not working, no paper coffee cups just the lids. Hair in the shower. The only reason I can see to stay here is the proximity to the hospital. The food is not up to par either. Overall this was a very disappointing stay here.

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1Thank hungry23
Alex M, Director of Hotel Operations at Jesse H. Jones Rotary House International, responded to this review

Thank you for taking the time to share your thoughts on your recent stay! We appreciate all feedback as it helps us address any areas of opportunity. We are glad to hear that you enjoyed our convenient location. I apologize for the service failures you experienced during your stay. Please know that we will be addressing these issues. I hope...

Little Rock, Arkansas
Reviewed 20 October 2016

The BEST place to stay for appointments at MD Anderson. Rooms updated and very clean. There are 3 tiers of rooms. Th kitchenette was 150. , not really in my normal price range.... but SO convenient. When you have 3-4 appointments in a day you can easily go back to your room and relax, not be trying to buzz across...

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Helpful?
2Thank Chris M
Alex M, Director of Operations at Jesse H. Jones Rotary House International, responded to this review

Chris, Thank you for taking the time out of your day to write such a pleasant review for the Rotary House. The primary focus at the Rotary House is our “Extraordinary Service” to our hotel guests. I am delighted to hear that you were pleased with your stay with us and was able to experience a friendly service. Thank you...

Lenexa, KS
Reviewed 8 September 2016

Best choice if you or yours has multiple appointments at MD Anderson. The convenience can't be beat. We were pleasantly surprised by the refurbished restaurant. The rooms are fresh and well-maintained. Learning where to park was painful, but once understood is very good. For those considering this hotel, you can only reserve if someone in your party is an MD...

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1Thank kurteg
Alex M, Director of Hotel Operations at Jesse H. Jones Rotary House International, responded to this review

Kurteg, Thank you for taking the time to write a review for the Rotary House. We always enjoy hearing feedback from out guest. All of our hosts are unique individuals who have a genuine and compassionate personality to care for patients, caregivers, and their family members. Thank you again for your comments and we hope to see you again in...

Lubbock, Texas
Reviewed 7 September 2016

My wife and I came to visit a patient of MD Anderson, who was also staying in the Rotary House for 2 weeks. We stayed there for a weekend and were very impressed with all the amenities and service oriented staff. The rooms are pretty nice and updated. The room we were in was a suite so it had a...

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2Thank BarryBroughton
Alex M, Director of Hotel Operations at Jesse H. Jones Rotary House International, responded to this review

BarryBroughton, Thank you for taking the time to write such a pleasant review for the Rotary House. The primary focus at the Rotary House is our “Extraordinary Service” to our hotel guests. I am delighted to hear that you were pleased with your stay. Thank you again for your comments and we hope to see you again in future stays....

Foley, Alabama
Reviewed 28 August 2016

Very nice facility with modern accommodations and amenities. Staff is friendly and helpful overall. We have stayed here 3 times now as my wife has treatments at MDA. Getting to and from the hospital services is the big advantage. Park your car at the hotel and you can walk back and forth to the hospital. Many dining options with restaurants...

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Helpful?
Thank Jack B
Alex M, Director of Hotel Operations at Jesse H. Jones Rotary House International, responded to this review

Jack, Thank you so much for taking the time to write a review for the Rotary House. I am pleased to know the connectivity to MD Anderson was very convenient to you and your family. We sincerely value your input. Again thank you for comment and feedback that can only make us better. Best Regards Alex M.

Austin, Texas
Reviewed 25 August 2016

We recently stayed at the Jesse H. Jones Rotary House hotel in the MD Anderson Center. If you have appointments at MD Anderson, it's the perfect place to stay. It is connected to the hospitals main building by a sky bridge. The sky bridge is even serviced by carts that have stops at the various crossings if you don't want...

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Helpful?
Thank SteveC_ATx
Alex M, Director of Hotel Operations at Jesse H. Jones Rotary House International, responded to this review

SteveC_ATx, Thank you for taking the time to write such a pleasant review for the Rotary House. The primary focus at the Rotary House is our “Extraordinary Service” to our hotel guests. I am delighted to hear that you were pleased with your stay. I do apologize for the inconvenience you had while we were renovating the restaurant area and...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Dry Cleaning

Additional Information about Jesse H. Jones Rotary House International

Address: 1600 Holcombe Blvd, Houston, TX 77030-4012
Region: United States > Texas > Texas Gulf Coast > Houston > Medical Center
Hotel Class:3 star — Jesse H. Jones Rotary House International 3*
Number of rooms: 322
Also Known As:
Jesse h. Jones Rotary House International Hotel Houston
Jesse H. Jones Rotary House International Houston, Texas
Hotel Style:
#14 Family Hotel in Houston
#27 Romantic Hotel in Houston
#98 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Jesse H. Jones Rotary House International staff and other travellers.
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Questions? Get answers from Jesse H. Jones Rotary House International staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure to get room with microwave and refrigerator”
 of 5 bubbles boates2016, 4 Dec 2016 | Read review
“Get a room away from the elevator”
 of 5 bubbles Cheryl123456789, 13 Nov 2016 | Read review
“Try to get a room on the south end to avoid the sirens from emergency vehicles coming to the trauma center across the street from the hotel.”
 of 5 bubbles 227vincentt, 26 Oct 2016 | Read review
“if you use the parking garage, that is well worth it, park on the second level-- It has a skybridge”
 of 5 bubbles I7796BTchrism, 20 Oct 2016 | Read review
“Book well in advance it fills quickly with patients the. When big events are happening in Houston it fills even quicker.”
 of 5 bubbles R7202EHjackb, 28 Aug 2016 | Read review
5 of 5