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Hampton Inn Houston-Brookhollow

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#108 of 501 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston-Brookhollow
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292 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Overton, United States
Reviewed 16 January 2017

Top notch service through and through. I was very appreciative of the accommodations made; especially by Rana who provided a bottle of wine, gratis, when I asked if wine was sold in the lobby. I was very appreciative of the generosity and option offered. The location has easy access to 290 & Beltway 8.

Review collected in partnership with Hampton
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Helpful?
Thank virgilm2017
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Virgilm2017, Thank you for your nice review about your recent stay with us. Our staff is our most valuable asset, I am very pleased you had a great experience. Please reach out to us if we could be of any assistance to you in the Future. Sincerely,

Dallas, United States
Reviewed 15 January 2017

Hampton Brookhollow is an excellent value for doing business in the northwest Houston area. Recently updated, the lobby and rooms are very attractive and comfortable. The entire staff is extremely nice and makes you feel at home.

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Thank 750bradr
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear 750bradr, Thank you for taking the time to review our hotel on this platform. We are glad you enjoyed the hospitality of our staff and had a chance to see us at our best. This is your home away from home whenever you're in the Houston area. Sincerely,

Palo Alto, California
Reviewed 13 January 2017

Hamptons Inns are awesome in general. Always clean with wifi and breakfast included which makes expenses easier. This location is my favorite because of the breakfast staff. Brighten my day every month.

Review collected in partnership with Hampton
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Thank juliaromero13
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear juliaromero13, We are grateful for the positive feedback, our breakfast staff is a key personnel for our success. They are usually the first point of contact when the guest are just starting their day. We are happy we were able to brighten your day when you were here. We have more smiles waiting for you when you come back....

Buda, Texas
Reviewed 28 December 2016

Very good hotel! Clean rooms and great breakfast. The front counter people were very helpful and nice. It is just too bad my stay was too short because I am sure it would have been worth the stay. If I return then I will be staying here.

Review collected in partnership with Hampton
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Helpful?
Thank Iram R
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Iram R, Our staff is what makes us stand out, their hospitality and care are both true and genuine. Please come back for a longer stay with us, we will keep the lights on for you.

Chicago, Illinois
Reviewed 12 December 2016

The staff is extremely pleasant and responsive. The person in charge of the complimentary breakfast is the best! The hotel is a quick 10 minute drive from my client. I've never had a bad stay. The only reason why I'm not giving the Hampton Inn four stars is because the room furnishings could stand to be updated to match the...

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Thank jenjames2016
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear jenjames2016, Thank you for taking the time to review your stay at our hotel. We are happy you had a chance to experience our hamptonality.

Texas
Reviewed 12 December 2016 via mobile

The beds are most comfortable, but whatever they do to the sheets to make them feel so luxurious--it made our stay. Hotel check in was fast and efficient (thank you, Rana). It was nice to get cold bottled water upon checkin after we'd been traveling. Breakfast area was spotlessly clean, and our rooms were spotless also. Kudos to the staff...

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Helpful?
Thank MsSarah
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear MsSarah, Thank you for your review. We have invested in new top quality sheets for our guest rooms, We are glad you noticed. We have shared with our staff your positive comments about them. You have made their day. Thank you.

Reviewed 11 December 2016 via mobile

I'm complete satisfied with the service in this hotel, the rooms are huge, the fitness center really good and working perfectly, the service in the breakfast is fantastic, well everything was excellent

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Helpful?
Thank enghelicious M
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear enghelicious M, Thank you so much for your feedback, we are glad you're completely satisfied.

Reviewed 27 November 2016 via mobile

I am a Hilton Honors Gold member, and I basically never write reviews. However, I felt so compelled to write one for this hotel because I was so impressed with the service here, especially by Dee, who is the lady who runs the free breakfast. The breakfast itself was your every day Hampton Inn breakfast which was fine... But Dee...

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Helpful?
Thank aewg8r
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear aewg8r, Thank you for going out of your way to write this review about the service of our hotel staff and especially Ms. Dee. she is quite a southern hospitality champion. We are glad to earn your 5 star review.

Houston, United States
Reviewed 11 November 2016

Good price Hotel, nice rooms, nice staff, good breakfast choices, close to all kinds of Restaurants! Very quiet for sleeping in! Fresh sheets everyday not like other Hotels I have been in! Thank you Hampton Inn ...I will be back!

Review collected in partnership with Hampton
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Thank Maria U
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Maria U, Thank you for your review on Tripadvisor. It is our duty to make sure our guests have a great stay in their home away from home. We are pleased you were pleased with us.

Dallas, Texas
Reviewed 7 November 2016

A great hotel. Wish the freeway wasn't still under construction thou. We had joint rooms that was amazing and a great experience. For the amount of the room for both and me receiving double points; it was worth every penny.

Review collected in partnership with Hampton
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Thank Akkron R
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Akkron R, Thank you for your feedback about your stay at the Hampton Inn Houston/Brookhollow. We are glad you had a great stay at our hotel and took advantage of the joining rooms. Keep gathering those points for a future vacation.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more   less 

Additional Information about Hampton Inn Houston-Brookhollow

Address: 12909 Northwest Fwy, Houston, TX 77040-6303
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $94 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston-Brookhollow 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston-Brookhollow Texas
Houston Hampton Inn
Hotel Style:
#62 Family Hotel in Houston
#64 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Houston-Brookhollow staff and other travellers.
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Questions? Get answers from Hampton Inn Houston-Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a car you will love the first floor!”
 of 5 bubbles PJRob, 7 Feb 2017 | Read review
“The pool is on the even side room numbers, so if you're on the second floor with higher even numbered rooms, it could be loud in summer.”
 of 5 bubbles 666lisav, 14 Jul 2016 | Read review
“Book directly through the hotel and quote them your booking agent; most likely they will offer the same rate.”
 of 5 bubbles ChristineBlair503, 6 Jul 2016 | Read review
“I was on the third floor”
 of 5 bubbles robertaK9613PA, 13 May 2016 | Read review
“Check for discount prices. I paid $74 per night.”
 of 5 bubbles TFranklin601, 26 Apr 2016 | Read review
5 of 5