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Hampton Inn Houston-Brookhollow

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#108 of 501 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston-Brookhollow
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292 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Houston-Brookhollow
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Showing 285: English reviews
FL.
Reviewed 3 weeks ago via mobile

Rana, at the front desk was amazing and very helpful, clean rooms, comfy bed, amazing visit to Texas. Definitely recommend coming here every time you stay in the Houston area. Always coming back here when I get the chance for business or pleasure.

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Helpful?
Thank jarodq33
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear jarodq33, We are delighted to hear you find our staff to be " Amazing" and our rooms "Clean". We would not have it any other way. We are looking forwards to having you stay with us again.

Calgary, Canada
Reviewed 4 weeks ago via mobile

My husband and I and our 14yr old son stayed at this hotel from Monday to Friday. The staff is super friendly and Ms Dee at the breakfast counter was awesome. My son almost wanted to go home with her. Very friendly and helpful. However, the bed was very hard and my husband ended up sleeping on the couch. That...

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Helpful?
Thank sheiladl
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear sheiladl, Thank you for reviewing us on Tripadvisor, We are glad to hear your son found our staff to be friendly. We will be happy to have you and your family back anytime your travels bring you our way.

Dallas, Texas
Reviewed 4 weeks ago

Would highly recommend this hotel. Staff, facilities and overall value were great. Special touches included a personalized card and water bottle inside my room. Location is close to everything. I would definitely stay again.

Review collected in partnership with Hampton
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Helpful?
Thank 426ramonm
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear 426ramonm, We are thrilled you have enjoyed the little touches we are doing to make our guests feel at home. We welcome you back anytime you're in the Houston Area.

Dubuque, Iowa
Reviewed 5 weeks ago

If you don't mind road construction and delays then go for it. Google maps took me to an exit that was closed (probably changes often) and it was a 15 minute drive to get back. If you are not aware, many frontage roads along freeways in Texas are one way. The property is quit dated also. On the plus side...

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Helpful?
Thank Mark G
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Mark G, Thank you for taking the time to write this review about your stay and our hotel. The construction is moving along the freeway as planned and should be further away from us pretty soon. We are glad to hear you found our staff to be awesome! Thank you.

Dallas, Texas
Reviewed 13 February 2017

Great staff! Hotel is fine, rooms may be outdated but the friendliness and helpfulness of the people there are the reason I always stay here. Construction in the area is bad but hotel is quiet and comfortable.

Review collected in partnership with Hampton
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Helpful?
Thank K9041
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear K9041, Thank you for rating us a 5 stars on Tripadvisor, It is our staff's positive attitude and southern hospitality charm that keeps our guests coming back. We welcome you back anytime the travel winds bring you to our area.

Long Island, New York
Reviewed 12 February 2017

My recent stay at the Brookhollow hampton inn was most extraordinary. The BBQ place was great. From the check in to my departure was most memorable. When attempting to do laundry, I had an issue with the dryer, it was not drying. Rather than hanging my clothes in the room, Rana the front office manager, insisted she will dry the...

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Helpful?
Thank noblemoose
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear noblemoose, Our staff truly cares about our guests, and I am glad you had an opportunity to see our genuine hospitality. Thank you for rating us a 5. we do appreciate it.

Washington, District of Columbia, United States
Reviewed 7 February 2017

Had a great time. Very close to several popular restaurant chains. Right next door to Pappas BarBQ!!! The Management and staff were great. Ask for the General Manager. He runs his hotel like they did back in the old days. The best.

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Helpful?
Thank PJRob
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear PJRob, It was a pleasure having stay at our hotel during the Super Bowl. It a greater pleasure dealing with you in person. This is your home away from home whenever you're in the Houston area. Sincerely,

Kountze, United States
Reviewed 7 February 2017

I was NOT looking forward to being on a business trip in Houston during the Super Bowl, but I have to say, Hampton Inn Brookhollow was amazing and extremely professional! Always a smile and always asking if there is anything that they could do to make my stay any batter. Kudos guys!

Review collected in partnership with Hampton
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Helpful?
Thank jenniferbM1151KQ
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear JenniferbM1151KQ, Thank you for taking the time to give us this positive review. We know traveling for business during a high demand period like the super Bowl can be troublesome. I am glad you were able to see us at our best. Every guest to us is a champion and we try our best to treat him/her as such....

Raleigh, United States
Reviewed 7 February 2017 via mobile

Great Balance of quality room, reasonable prices and awesome staff (thanks Hana) that makes even first time visitors seem that they were missed. I am saving this property under favorites in the most likely event I return to Houston for business.

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Helpful?
Thank Q3736IVpaulc
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Q3736IV Paulc, We are delighted you liked our value for the price. and most importantly our hospitality. We will be glad to have re-visit with us.

Trenton, Missouri
Reviewed 7 February 2017

I've traveled quite a bit, but never been treated so well in any hotel. The front desk staff were friendly and offered water or cookies every time we passed by. The breakfast attendant offered to make each guest a custom made waffle or omelette - over the top service. The decore and furnishings are up to date and the place...

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Helpful?
Thank Carla M
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Carla M, Thank you so much for taking the time to review us on TripAdvisor, our staff is what makes us stand out, their care and hospitality couldn't be any more genuine. I will share your nice comments with them. Please come back and stay with us again whenever you're in Houston. Sincerely,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more   less 

Additional Information about Hampton Inn Houston-Brookhollow

Address: 12909 Northwest Fwy, Houston, TX 77040-6303
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $94 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston-Brookhollow 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston-Brookhollow Texas
Houston Hampton Inn
Hotel Style:
#62 Family Hotel in Houston
#64 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Houston-Brookhollow staff and other travellers.
2 questions
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Questions? Get answers from Hampton Inn Houston-Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a car you will love the first floor!”
 of 5 bubbles PJRob, 7 Feb 2017 | Read review
“The pool is on the even side room numbers, so if you're on the second floor with higher even numbered rooms, it could be loud in summer.”
 of 5 bubbles 666lisav, 14 Jul 2016 | Read review
“Book directly through the hotel and quote them your booking agent; most likely they will offer the same rate.”
 of 5 bubbles ChristineBlair503, 6 Jul 2016 | Read review
“I was on the third floor”
 of 5 bubbles robertaK9613PA, 13 May 2016 | Read review
“Check for discount prices. I paid $74 per night.”
 of 5 bubbles TFranklin601, 26 Apr 2016 | Read review
5 of 5