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Hampton Inn Houston-Brookhollow

Expedia.comUSD 98*
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#118 of 506 Hotels in Houston
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 98*
USD 98*
USD 98*
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Hampton Inn Houston-Brookhollow
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303 Reviews from our TripAdvisor Community

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Showing 295: English reviews
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Corpus Christi, Texas
Reviewed 2 days ago NEW

The Hotel was great but the construction in front of the highway made it almost impossible to find especially at night. The pool had debris from construction and the the entrance was terrible to get to especially on a Friday at rushhour traffic. The Hotel staff was great and the breakfast was very good

Review collected in partnership with Hampton
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Helpful?
Thank Ernest G
Trenton, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017

I've traveled quite a bit, but never been treated so well in any hotel. The front desk staff were friendly and offered water or cookies every time we passed by. The breakfast attendant offered to make each guest a custom made waffle or omelette - over the top service. The decore and furnishings are up to date and the place...

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Helpful?
Thank Carla M
About Hotel's Favourite Review
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Carla M, Thank you so much for taking the time to review us on TripAdvisor, our staff is what makes us stand out, their care and hospitality couldn't be any more genuine. I will share your nice comments with them. Please come back and stay with us again whenever you're in Houston. Sincerely,

Tampa, Florida
Reviewed 3 days ago NEW

I travel a lot, and this was the cleanest hotel (even for a Hampton Inn) that I've stayed in this month. And the value was exceptional. The hotel wasn't very busy last week, and I was able to pick a great first floor room, a King Study for the Honors rate. The front desk staff was very helpful, providing a...

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Helpful?
Thank flbeachguy1957
Reviewed 1 week ago

The hotel rooms were clean and comfortable. The location was not the best due to construction. It was difficult to enter and exit the hotel due to the construction crews. Overall the hotel was quiet and the staff was friendly.

Review collected in partnership with Hampton
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Thank 346janettev
Lowell, AR, United States
Reviewed 4 weeks ago

The construction along the freeway meant three circling approaches both for our party and my son (guided by GPS) because the only visible sign at night was high on the side of the inn obscured by trees. (The turnout off the interstate was unmarked as well.) I don't think Hampton Inn has risen to the level of an unmarked, unlisted...

Review collected in partnership with Hampton
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Helpful?
Thank danbV5454AN
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unsatisfied with the performance of our showers. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or...

Overland Park, United States
Reviewed 17 April 2017

The most hateful and intolerant staff I have ever seen!! I have never seen any hotel push their personal/political views upon a guest. I have never been met with such hostility, and I have NEVER seen a hotels corporate office back them up without the least bit of hesitation. Sickening!!

Review collected in partnership with Hampton
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Thank charlestW7221BY
Houston, United States
Reviewed 10 April 2017

I have never had such great customer service as I did at this hotel. I will definitely stay here again. This was a great stay from arrival to departure. The friendliness of the breakfast staff was great and the room was very clean. Thank you so much Hampton for a great stay.

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Thank jamestL9967KD
Buda, United States
Reviewed 8 April 2017

The carpet felt like it needed to vacuumed more. Kept feeling crumbs on the carpet. Overall, the visit was a letdown from my previous visit. The food was good as usual. The entry into the property was very trying since there is construction going on. It was okay.

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Thank A4180JBfrankr
Hutchinson, Kansas
Reviewed 5 April 2017

It was a horrible experience altogether. A huge waste of money. We had to have our door fixed, and our cards redone twice. We where locked out the building by a staff, and ended up switching rooms on our dime just to make sure it didnt happen again.

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Thank Mommiefay13
Reviewed 28 March 2017

Loved the hotel - friendly people - breakfast service one of the best I have experienced. Hotel was located next to freeway under MAJOR construction which also effected feeder streets. Very difficult to get into and out of. Even changed while we were there.

Review collected in partnership with Hampton
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Helpful?
Thank William P
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear William P, Thank you so much for rating us 4/5 stars on this platform. I understand the construction on the freeway can be frustrating. The good news is they are moving fast. We are glad to hear you had one of the best experiences in our hotel. We will make sure to share your feedback with our staff. Thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more   less 

Additional Information about Hampton Inn Houston-Brookhollow

Address: 12909 Northwest Fwy, Houston, TX 77040-6303
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $101 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston-Brookhollow 2.5*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hilton Hotels Direct, Travelocity, Priceline, Hotwire, Orbitz, Booking.com, Cancelon, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Hampton Inn Houston-Brookhollow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston-Brookhollow Texas
Houston Hampton Inn
Hotel Style:
#62 Family Hotel in Houston
#64 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Houston-Brookhollow staff and other travellers.
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Questions? Get answers from Hampton Inn Houston-Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a car you will love the first floor!”
PJRob, 7 Feb 2017 | Read review
“The pool is on the even side room numbers, so if you're on the second floor with higher even numbered rooms, it could be loud in summer.”
666lisav, 14 Jul 2016 | Read review
“Book directly through the hotel and quote them your booking agent; most likely they will offer the same rate.”
ChristineBlair503, 6 Jul 2016 | Read review
“I was on the third floor”
robertaK9613PA, 13 May 2016 | Read review
“Check for discount prices. I paid $74 per night.”
TFranklin601, 26 Apr 2016 | Read review
5 of 5
Expedia.com
USD 98* /night
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Hampton.comUSD 98
PricelineUSD 98
TravelocityUSD 98
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Prices are for 1 room, 2 adults
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