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Courtyard Houston Hobby Airport

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Courtyard Houston Hobby Airport
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166 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Reviewed 2 weeks ago via mobile

The hotel is well worth the money. The price was very competitive to begin with. Couple that with the free airport shuttle and you have a great combination. The staff is very polite. The facility is clean and updated. There is a restaurant and bar. Closed before our late arrival. The bed was firm, just like I like it. I...

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Helpful?
Thank Bryan F
Orange, California
Reviewed 10 October 2016 via mobile

First, their website doesn't say to call for the shuttle, but I did. Turns out, that you must call for the shuttle. Someone answered and said oh it's shift change it'll be a few minutes go to zone 12. So I did. After the third time that the Hilton shuttle came by, 45 minutes later, I called again. They had...

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Helpful?
Thank Stacywzhere
Lauren N, Event Specialist at Courtyard Houston Hobby Airport, responded to this review

Thanks for taking the time to provide us with your feedback, Stacy! We're sorry to hear that you encountered some issues during your stay; we have taken the time to address your stay with the staff members in question and are taking the opportunity to provide some refresher training on the standards of service our loyal Marriott Rewards members rightly...

Mission Viejo, California
Reviewed 24 September 2016

Booked a room at the CY because they are a known value. This property should not be in the Marriott system. Stay away even though it is "Marriott" it is not a place you want to stay. The staff has a big chip on their should. You get total attitude from almost all the staff. The parking lot is like...

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Helpful?
Thank Scot D
Lauren N, Event Specialist at Courtyard Houston Hobby Airport, responded to this review

Hello Scot, your review is very troubling, and not at all representative of the high Marriott standards we strive to achieve and exceed daily. While I'm not sure exactly what you mean by the parking lot being a "prison" as multiple key-card access doors are accessible from our parking area and there are no open trash receptacles near the entrance...

Reviewed 13 September 2016 via mobile

I stay at a lot of Courtyards for business and this one falls a little short for me. The staff is super friendly and the facility is clean, but the parking is weird. There is no fridge or microwave in room and the fitness center only has 2 treadmills and 1 elliptical and is very small. All in all, clean...

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Helpful?
Thank Sandi S
Reviewed 31 August 2016 via mobile

Hotel has the basics. The gates and steel fences gives you an idea. For the price if you have to stay there for work or a short stop it is ok . You have to pay for breakfast. Nothing is free. No cookies or Apples. Better stay next door at the Marriott if the price is similar

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Helpful?
Thank Joe H
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Thanks for taking the time to share your feedback with us! I'm sorry to hear that our fence was off-putting to you during your stay! This type of fence is standard in any high-traffic area such as an airport and our controlled-access gates are a recent upgrade that provide an extra level of security for guests such as those who...

Oklahoma City, Oklahoma
Reviewed 22 August 2016 via mobile

I recently stayed at the Courtyard this past weekend and I had a fantastic stay. To say that I am high maintenance is an understatement, but I always make my many requests with a smile and pleasant demeanor. The initial reservation was at another Marriott property that was 40 something miles away from where I needed it to be. I...

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Helpful?
Thank Johnnie R
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Johnnie, and thanks for taking the time to leave us a review! We're so glad that Raheem was able to assist you throughout your stay and make everything exceptional! We pride ourselves on providing the best service to each and every guest, and since we as associates are so familiar with the high Marriott standards our guests expect your...

Houston
Reviewed 13 August 2016 via mobile

Located behind a lot of iron gates you can feel secure about parking a rent car here with s somewhat cumbersome combination lock for walk in/walk out access. The hotel is about 2 miles from Hobby Airport and located next to the I-45 freeway. Room windows are well insulated from exterior noise but I had no trouble hearing someone in...

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Helpful?
Thank PDM77059
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Thanks so much for taking the time to share your feedback with us! We're delighted to hear that your experience with our property was overall a good one. We're so sorry to hear that you were inconvenienced by that elevator trouble, though! We got that fixed as soon as we could but not before you departed. Hopefully your next stay...

Dallas, Texas
Reviewed 11 August 2016

Let me start by saying I have stayed at this Courtyard on several occasions over the years , and I loved it! However, this go around was very concerning to me and I am not pleased with my entire stay. Upon arrival I met with a very polite and respectful young man that checked me in immediately with no problems,...

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Thank Patty B
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Patty, thanks so much for taking the time to share your feedback with us. I'm very sorry to hear that your recent stay wasn't up to our normal standards. While we take every preventative measure possible the occasional pest from outside is sadly unavoidable in any room with a patio. Our staff is more than happy to transfer rooms on...

Reviewed 4 August 2016

We like Marriott courtyards. The rooms are ample size, with comfortable beds. I used points for 2 rooms. One certificate and 1 on points. We were hungry, and they had their shuttle take us and pick us up from a restaurant. Their manager Yolanda, was very accommodating , and offered a special promotion of 2 free breakfasts if we paid...

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Thank Bobaz1
Reviewed 24 July 2016 via mobile

We reserved our room on line after reviewing the hotel website. But when we get there nothing like what has been described by the website. We were very disappointed. And very bad experience with the Marriott chain of hotels. Ice machine located on the second and third floor, No towels in the pool area.

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Helpful?
Thank Ahmed R
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Ahmed, and thanks for taking the time to provide us with your feedback! I'm very sorry to hear that your experience at our property was a bad one! We strive to keep our website up to date with high quality photos and accurate information so I am disappointed that we failed to meet your expectations. Thanks for letting us...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Modern hotel with convenient access to Houston Hobby Airport. We offer spacious guest rooms, complimentary breakfast and Wi-Fi. ... more   less 

Additional Information about Courtyard Houston Hobby Airport

Address: 9190 Gulf Fwy, Houston, TX 77017-7009
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $103 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Hobby Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Hobby Airport Hotel Houston
Houston Marriott
Houston Courtyard
Courtyard Houston Hobby Airport Texas
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Hobby Airport staff and other travellers.
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Questions? Get answers from Courtyard Houston Hobby Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles scotd398, 23 Sep 2016 | Read review
“make your reservation through Marriott and also call the hotel directly with questions.”
 of 5 bubbles Bobaz1, 3 Aug 2016 | Read review
“Do not stay here. That's my best tip.”
 of 5 bubbles anneez, 23 Jul 2016 | Read review
“Try another property.”
 of 5 bubbles chris106Florida, 23 Jul 2016 | Read review
“Ask for Carlton or Raheem”
 of 5 bubbles kasperjessica83, 28 May 2016 | Read review
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