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Crowne Plaza Houston Near Reliant - Medical

CrownePlaza.comUSD 132*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Houston Near Reliant - Medical
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383 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Houston Near Reliant - Medical
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Showing 369: English reviews
Ponchatoula
Reviewed 19 July 2014 via mobile

From the time we checked in the front desk staff, especially Angela, to the shuttle service, Chris, to the great meals in restaurant, breakfast buffet was awesome, to the beautiful room with pillow top mattress, our visit was a wonderful experience. I stand by my motto, " no surprise" when we stay at HI. If you have medical appointment or...

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Helpful?
Thank Kathy P
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for taking time to post your review and we're very happy that you enjoyed your stay with us. And we look forward to your return and again thank you.

Weatherford, Texas
Reviewed 13 July 2014 via mobile

I had a large group that I brought to Houston to do college tours and this hotel was good for us. The only complaint I had was that they couldn't put my female students all on one floor. But they made it all good by providing me an extra room for my sponsor. While it took a little while to...

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Helpful?
Thank jkk79
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for taking time to post your experience while staying with us. We do hope on your next visit to Houston you will stay with us.

Bintan
Reviewed 7 July 2014

I missed staying here due to storms in Dallas but got chaged for the night (no problem) on May 12 2014 however, I have been sending emails and made phone calls asking for a copy of my statement for my business expense claim. It is now July 7, almost 2 months later and I still have received a reply to...

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3Thank David C
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

I'm very sorry for this mistake and thank you for taking time to post your comments..

Houston, Texas
Reviewed 30 June 2014

I ALWAYS check reviews before staying in a hotel...well almost always and this was one of those times. We were going to the Grand Prix of Houston for the race of Saturday and the people that had the suite asked us to come back on Sunday because the weather was going to be a factor is Saturdays race. I knew...

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5Thank Montecore1
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

We're very sorry that we did not meet your expectations during your visit.

Huntsville, Texas
Reviewed 29 June 2014

I expected more from this property. Too many visitors and only 2 bell men with no available carts. Most had to carry their own luggage. Request refrigerator and microwave. Personnel at desk during check in said they would keep me abreast of availability. However during the 4 day stay I was never contacted. The furnishings are old and you can...

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1Thank Thecoldsprinian
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

We're very sorry that our team did not meet your expectations and for the short comings you experienced during your stay.

Dallas, Texas
Reviewed 28 June 2014 via mobile

This is an older hotel....nicely renovated so I can deal with that. The biggest problem that I have is the cocky assistant front desk manager david. I have never dealt with someone so condescending and rude. When I asked to speak with the gm, I was told he doesn't have one and that I have to deal with him. Rude,...

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2Thank Jamesdelux
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

We're very sorry for the short comings during your stay and that we did not meet your expectations. We're very sorry for the actions of our staff.

Reviewed 12 June 2014

I called the front desk. I ask for towels, blankets, sheets, and a microwave. Which these things should have been in the room already but was not. When asked I was told housekeeping would bring these items right away never did. When addressing the issue this morning upon leaving I was given this card to link tripadvisor.com what? exactly what...

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3Thank Stephanie A
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Please except our sincere apology for the shortcomings you experienced and we regret our hotel staff did not live up to your expectations. Your feed back will help us improve the quality of services we offer.

Atlanta, Georgia
Reviewed 31 May 2014

As a Platinum Elite member of IHG, I have stayed in enough of their properties to realize this one is by far the worst hotel in their group. I was scheduled to stay in Houston one night last week but because of conferences being held, most hotel rooms were booked. I chose this hotel based on my prior experience with...

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4Thank Maddie P
Jerry M, Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for your comments and we're very sorry that our hotel and staff did not meet your expectations .

San Diego, California
Reviewed 29 May 2014

This is the worst Crowne Plaza I have ever stayed in. Clean and quiet, and the beds were nice. But it was not up to the standard that one expects from a Crowne Plaza, supposedly a premium brand. It was not what you expect from a Holiday Inn Express. There were a lot of little things that were not at...

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2Thank Steven F
Jerry M, Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for your comments and we're very sorry for not meeting your expectations with your stay.

Chapel Hill, North Carolina
Reviewed 20 May 2014

Pulling from a "reference database" of 30 years of business travel, with over 70 hotel nights/year, I can say that this hotel is at the very very bottom! Last week I was forced to find a hotel room during the massive Microsoft developer's conference and my usual go-to hotel ( the medical center Hilton) was fully booked. This was the...

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2Thank criticeoir
Jerry M, Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

We're very sorry that our hotel did not meet your expectations and for the room condition and for your comments.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Houston Near Reliant - Medical

Address: 8686 Kirby Dr, 2350 South Loop West at Kirby, Houston, TX 77054-2804 (Formerly Crowne Plaza Hotel Houston- Medical Center)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $157 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Near Reliant - Medical 3.5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Houston- Medical Houston
Crowne Plaza Houston Near Reliant - Medical Texas
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Near Reliant - Medical staff and other travellers.
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Questions? Get answers from Crowne Plaza Houston Near Reliant - Medical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay on second floor above bar area , be sure and ask them otherwise you will hear the band in the bar playing every night till 2 am”
stacyj4, 27 Mar 2017 | Read review
“If you MUST stay here, request the updated tower rooms. But try to find other accommodations.”
  • One of the 3 cockroaches killed in our room.
Suzie2154, 20 Feb 2017 | Read review
“Don't stay here.”
947jeffz, 6 Jan 2017 | Read review
“Stay elsewhere!”
mommanurseshark, 13 Dec 2016 | Read review
“ask for a quite area.. but then be ready to walk a bit to the main lobby”
KudosKompliments, 18 Sep 2016 | Read review
5 of 5
CrownePlaza.com
USD 132* /night
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HotelQuicklyUSD 172
Expedia.comUSD 132
PricelineUSD 131
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Prices are for 1 room, 2 adults
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