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Crowne Plaza Houston Near Reliant - Medical

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380 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Houston Near Reliant - Medical
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Showing 366: English reviews
McAllen, Texas
Reviewed 23 August 2014 via mobile

We stayed here because of the location. I chaperoned tween girls for the 1D concert Friday night at the NRG Stadium. The room we were given was at the 2nd floor w/ half a window looking out at the roof and a 5gallon paint can left there. The AC was loud all throughout the night. The bathroom drains very slow....

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Helpful?
Thank simpletexasgal
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for taking time to post your comments and we're very sorry that we did not meet your expectations during your stay and we're sorry that certain items in the bathroom did not work properly. Again thank you sincerely Jerry

Reviewed 21 August 2014

I can always count on this hotel to provide me with amenities that I need. I am a patient at MD Anderson so location is very important to me as well as the convience of the shuttle service. The rooms are clean and comfortable. Because I stay often, I have gotten to know some of the staff and they treat...

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Helpful?
Thank Stephany C
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

thank you for taking time to post your comments and we're very happy that you enjoyed your stay. Our entire team looks forward to your next visit. Sincerely Jerry

Reviewed 29 July 2014

We have stayed at this hotel twice in July. Not sure how long each time, we would book for 3 days, no problem that Md Anderson only needed us for one night and one day each time, they gladly cancelled the rest of trip and added points back on IHG. The rooms are so nice, clean and everyone was very...

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Helpful?
Thank vicki P
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for taking time to post your comments and we're very happy that our staff and managers helped make your stay very enjoyable. We look forward to your next visit in August. Sincerely

Plano
Reviewed 28 July 2014 via mobile

I stayed 3 nights in July and was pleased with the service at the front desk, housekeeping, the breakfast restaurant and the bar. The shuttle driver, Cris Lopez, was great. Polite, friendly and happy to make suggestions about restaurants around the area.

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Helpful?
Thank Cachaca92
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for taking time to post your comments from you short stay with us. Our team is very happy that we could make your stay very enjoyable while in Houston.

Houston
Reviewed 25 July 2014

I stayed at this hotel because of the location for three nights while there was construction going on at my house. I cannot say enough good things about the service and the staff. They are extremely helpful and friendly. The rooms are well appointed and very clean. I do not see why there are some bad reviews here. The hotel...

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Helpful?
Thank Fred1997
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for taking time to post your comments and we're very happy that you enjoyed your stay. We hope that on your next visit to Houston you will again stay with us. Hotelstaff Jerry

Tucson, Arizona
Reviewed 24 July 2014

I stayed here for the World Series of Dog Shows. The staff was efficient and friendly. The room I was assigned had a view of part of the roof, but the room was spacious and clean. The bed was very comfortable. And the hotel even with the dog show and circus across the street was quiet. The restaurant serves a...

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Helpful?
Thank Ken L
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for taking time to post your comments about your most recent stay. We're very happy that you found our property to your satisfaction. again thank you. Hotelstaff Jerry

Garland
Reviewed 22 July 2014

Stayed at this hotel while attending the World Series of Dog Shows at the NRG Center. The staff was great considering the number of dogs roaming the hallways and lobby. The room was a nice size for two double beds with extra room for the kids on the floor. Had a refrigerator but really missing a microwave. The gates are...

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Helpful?
Thank Donna_Bledsoe
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Our team is very happy that you and your family enjoyed their stay with us and thank you for taking time to post your comments. We look forward to your next visit with us. Hotelstaff Jerry

Ponchatoula
Reviewed 19 July 2014 via mobile

From the time we checked in the front desk staff, especially Angela, to the shuttle service, Chris, to the great meals in restaurant, breakfast buffet was awesome, to the beautiful room with pillow top mattress, our visit was a wonderful experience. I stand by my motto, " no surprise" when we stay at HI. If you have medical appointment or...

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Helpful?
Thank Kathy P
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for taking time to post your review and we're very happy that you enjoyed your stay with us. And we look forward to your return and again thank you.

Weatherford, Texas
Reviewed 13 July 2014 via mobile

I had a large group that I brought to Houston to do college tours and this hotel was good for us. The only complaint I had was that they couldn't put my female students all on one floor. But they made it all good by providing me an extra room for my sponsor. While it took a little while to...

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Helpful?
Thank jkk79
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for taking time to post your experience while staying with us. We do hope on your next visit to Houston you will stay with us.

Bintan
Reviewed 7 July 2014

I missed staying here due to storms in Dallas but got chaged for the night (no problem) on May 12 2014 however, I have been sending emails and made phone calls asking for a copy of my statement for my business expense claim. It is now July 7, almost 2 months later and I still have received a reply to...

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3Thank David C
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

I'm very sorry for this mistake and thank you for taking time to post your comments..

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Houston Near Reliant - Medical

Address: 8686 Kirby Dr, 2350 South Loop West at Kirby, Houston, TX 77054-2804 (Formerly Crowne Plaza Hotel Houston- Medical Center)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $166 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Near Reliant - Medical 3.5*
Number of rooms: 650
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Also Known As:
Crowne Plaza Hotel Houston- Medical Houston
Crowne Plaza Houston Near Reliant - Medical Texas
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Near Reliant - Medical staff and other travellers.
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Questions? Get answers from Crowne Plaza Houston Near Reliant - Medical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you MUST stay here, request the updated tower rooms. But try to find other accommodations.”
  • One of the 3 cockroaches killed in our room.
 of 5 bubbles Suzie2154, 20 Feb 2017 | Read review
“Don't stay here.”
 of 5 bubbles 947jeffz, 6 Jan 2017 | Read review
“Stay elsewhere!”
 of 5 bubbles mommanurseshark, 13 Dec 2016 | Read review
“ask for a quite area.. but then be ready to walk a bit to the main lobby”
 of 5 bubbles KudosKompliments, 18 Sep 2016 | Read review
“Ask for a clean room”
  • Did not work
  • Bathroom under vanity
  • Back of the bathroom door...really?..
 of 5 bubbles Toothfairy2, 2 Sep 2016 | Read review
5 of 5