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SpringHill Suites Houston Brookhollow

155 reviews
#194 of 517 Hotels in Houston
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Traveller (22)
Room & Suite (18)
Dining (12)
Overview
  • Excellent41%
  • Very good35%
  • Average17%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (155)Write a Review
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All reviewsindoor pooloffice complexthe lobby breakfast areayogurtfront deskservice roadhot breakfasttexas shaped wafflesnice sizeroom was cleanpull out sofawet barthe loopwould stay here againworked finetwo nightsmorning breakfast
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31 - 35 of 145 reviews
Reviewed 9 April 2016

Very nice and clean hotel with a very friendly staff and a great breakfast. The entire staff was very friendly, courteous, helpful and went out of their way to treat you as a very valued guest. Kelly at the front desk was very helpful in...More

Thank Larry W
Response from Adam M, Manager at SpringHill Suites Houston BrookhollowResponded 19 April 2016

Dear Larry W, Thank you for your review of the SpringHill Suites Houston Brookhollow. We are so happy to hear that you really enjoyed our service while you were in Houston. We really hope you come back and stay with us again. Sincerely, Nato T....More

Reviewed 29 March 2016 via mobile

The only way to describe this place, is wow!! Certainly not what we were expecting. We arrived at IAH and were picked up within 10 minutes of calling. The staff was very welcoming, and invited us to dine in bar/lounge that serves food until 11:00pm....More

Thank James7764
Reviewed 27 March 2016 via mobile

This is our second time staying in this hotel and to be honest we never been disappointed. We asked to be accommodated on the ground floor as we had kids (to avoid noise to other rooms) and it was done with no problems, the desk...More

Thank Theemergency C
Response from TMIHospitality, Manager at SpringHill Suites Houston BrookhollowResponded 1 April 2016

Dear Theemergency C, Thank you very much for taking time out of your schedule to leave feedback about your stay with us here at the SpringHill Suites Houston Brookhollow. We are happy to hear that you have fully enjoyed your stays with us every time...More

Reviewed 24 March 2016

Was there for 1 night on business. Was able to check in early. Mixup regarding my room rate was quickly taken care of. Staff was friendly. Nice to have fridge, micro, and additional seating area in the room. No outlets by the nightstands but some...More

1  Thank NewMexBound
Response from TMIHospitality, Manager at SpringHill Suites Houston BrookhollowResponded 26 March 2016

Dear NewMexBound, Thank you for reviewing the SpringHill Suites Houston Brookhollow. I am glad we provided you with friendly service and took care of your room rate. However, I apologize you were not satisfied with our hotel. We appreciate your feedback so that we can...More

Reviewed 16 March 2016

Overall experience was good, however, stayed at hotel for indoor pool/hot tub. Brought 3 kids with me for Livestock Show Houston Rodeo. Heavy chlorine chemical smell prevented pool/spa use as coughing and gagging occurred. People would complain and only remedy staff seemed able to complete...More

1  Thank JC Y
Response from TMIHospitality, Manager at SpringHill Suites Houston BrookhollowResponded 17 March 2016

Dear JC Y, Thank you for reviewing your recent stay at the SpringHill Suites Houston Brookhollow. I am truly sorry for the problems you had with our pool area. I understand your frustration with being unable to use the pool area with your kids and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 83 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 83 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (18)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Three floors. Ice only on first floor."
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"Top floor, backside."
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"Back side so no noise from the Loop."
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"There is even beer & snacks available for purchase."
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