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Hilton University of Houston

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#60 of 499 Hotels in Houston
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Hilton University of Houston
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454 Reviews from our TripAdvisor Community

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Showing 443: English reviews
HIGHLAND PARK, United States
Reviewed 10 October 2016

Well run hotel that is part of the HIlton Hotel Management school at Houston University. The students were very careful and accommodating. This Hilton was by far better than any Hilton that I have stayed in. I swore never to stay at a Hilton ever again but this hotel made me think twice about this decision.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nora K
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for staying with us. We truly appreciate your valuable comments on our students, Staff and services. We look forward to your return to Houston and to our Hotel.

Lake Charles, United States
Reviewed 7 October 2016

I cannot wait to stay here again. The staff is comprised of students on internships in the Hospitality Managment major there at the university. Their customer service is amazing and I can't wait to stay with them again. The filet mignon was so delicious I ordered it every night from Sunday through Thursday. I recommend room 404. I stayed there...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicholas M
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments about our Hotel, Food & Beverage facilities and especially about our Team members and students. We are delighted to know that your stay was an excellent one. We truly look forward to your next visit and to allow us the opportunity to serve you! Respectfully,

Edison, United States
Reviewed 5 October 2016

I had an issue with my air conditioning in my room in that the thermostat was not working and the room was 61 or 62 degrees. I reported this problem to the front desk 2 times and it was not looked at. I was asked if I was willing to switch rooms if it could not be fixed and was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Adam K
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for bringing to our attention your recent stay at our Hotel. We do apologize for the shortcomings you encountered, and we'll take your suggestions into consideration in order to enhance the guest experience. We do value your comments and we hope that you will give us another opportunity to redeem ourselves. Respectfully,

Virginia Beach, Virginia
Reviewed 4 October 2016

The property was a huge, pleasant surprise. Could not have been cleaner. Rooms were quiet. Staff was very helpful. I normally stay at ZaZa but this was a great option for being on campus. I will suggest this to everyone.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jfinley18
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments. We are delighted to know that your stay was nice and comfortable. We truly look forward to your next visit and to allow us the opportunity to serve you! Respectfully,

Stone Mountain, Georgia
Reviewed 3 October 2016

The accommodations were great. The staff was good as well. I was allowed to check in slightly early. There was a minimal fee for parking. The room had all of the necessary amenities. And I was able to walk to the stadium.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank TheEyeDoc
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments. We are delighted to know that your stay was nice and comfortable. We truly look forward to your next visit and to allow us the opportunity to serve you! Respectfully,

Orlando, Florida
Reviewed 1 October 2016

Being from out of town and without a car, this was the perfect place to stay! Everything is within walking distance because it caters to students. Starbucks was a walk across the street along with the student center with plenty of other food options. The campus gym was FANTASTIC and free for being a guest. We walked around the campus...

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Helpful?
Thank lilodashort1
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments about our Hotel and especially about our Team members and Hospitality school . We are delighted to know that your stay was an excellent one. We truly look forward to your next visit! Respectfully,

Dallas
Reviewed 27 September 2016

The hotel is located within the UH campus. The staff are willing to help always, very friendly. The rooms are large and clean. There is car parking available. The hotel provides UH recreation center coupon so that you can workout in a facility where all equipment are there.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank HasanDallas
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments. We are delighted to know that your stay was an enjoyable & comfortable one. We truly look forward to your next visit and to allow us the opportunity to serve you! Respectfully,

Vancouver, United States
Reviewed 26 September 2016

I travel quite a bit for business and stay at a variety of Hilton properties, depending on proximity to my appointments. This Hilton property is ideally located if you are visiting the University. I have never stayed at a more convenient hotel in relation to meeting sites. The staff are friendly and accommodating, the room is clean and comfortable. The...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Melissa L
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for staying with us. We truly appreciate your valuable comments on our students, Staff and services. We look forward to your return to Houston and to our Hotel.

Argyle, Texas
Reviewed 26 September 2016

This has been my go-to Hilton in Houston for years . . . . but I'm thinking of changing. They try really hard (this is a training venue for the UH hospitality school program) but sometimes I need polished skills at the desk, behind the bar, in the kitchen, etc. And often something is "mechanically" wrong. It's been AC, elevators,...

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Helpful?
Thank Larry L
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for your observations and comments regarding your recent visit to our Hotel. We do recognize and value our Hilton Honors members and appreciate their loyalty and business. Please accept my apologies for the "different Hilton experience", and I request the opportunity to make right on a return visit. Respectfully,

Reviewed 21 September 2016

Extremely clean and Amazing customer service!! I will always stay at this Hilton when visiting Houston. The staff went above and beyond to make sure that I had what I needed. From recommending the best places to eat, assisting with the cab service to faxing important information for me. Awesome service!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sharon P
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for staying with us. We truly appreciate your valuable comments on our students, Staff and services. We look forward to your return to Houston and to our Hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located directly on campus at the University of Houston and home to the Conrad N. Hilton College of Hotel and Restaurant Management, Hilton University of Houston is minutes (2.3 miles) away from the downtown Houston business district. Just 10 minutes from William P. Hobby Airport (HOU), 40 minutes from George Bush Intercontinental Airport (IAH), and with 25,000 sq. ft. of meeting and event space, the hotel is perfect for business Guests. Our University of Houston hotel is conveniently located for Houston attractions such as Reliant Stadium, Toyota Center, and Minute Maid Park. ... more   less 

Additional Information about Hilton University of Houston

Address: 4450 University Dr, Houston, TX 77204-2610
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $193 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton University of Houston 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hilton University Of Houston Hotel Houston
Hilton University Houston
Hilton Houston
Houston Hilton
Hilton University Of Houston Texas
Hotel Style:
#22 Romantic Hotel in Houston
#23 Business Hotel in Houston
#57 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton University of Houston staff and other travellers.
6 questions
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San Antonio, Texas
over a year ago
Tampa, Florida
over a year ago
Newark, Delaware
over a year ago

See all questions (6)

Questions? Get answers from Hilton University of Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always attempt to secure a room on the upper top floor for quietness.”
  • Bed very comfortable, room clean 8th floor
  • Work table next to the bed
  • Stand up shower
 of 5 bubbles DrMarc9491, 12 Jan 2017 | Read review
“Upgrade if you can. Downtown view to the south. If you need a tub, request it. Not all rooms have them.”
 of 5 bubbles srstuff67, 3 Nov 2016 | Read review
“The higher the floor the better the view! You get the skyline behind the campus. So pretty!”
 of 5 bubbles lilodashort1, 30 Sep 2016 | Read review
“If you have solid HH status ask for an upgrade to one of their junior suites. They have a nice feel to them.”
 of 5 bubbles larryl14, 25 Sep 2016 | Read review
“Was told that not all rooms had been remodeled yet - front desk gave me one that was.”
  • On the right was the glass enclosed shower
 of 5 bubbles iluvryno, 5 Feb 2016 | Read review
5 of 5