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Best Western Heritage Inn

PricelineUSD 82*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 159*
USD 82*
Great Deal
USD 83*
USD 83*
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Best Western Heritage Inn
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135 Reviews from our TripAdvisor Community

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Showing 125: English reviews
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Baton Rouge, United States
Reviewed 1 week ago

Excellent hotel! Very clean. Employees were very courteous and accommodating. The parking lot is gated. No interstate noise. Breakfast was excellent. Close to several places to eat. The pool is small, but it looked very clean. All areas of the hotel was clean. Very impressed!

Review collected in partnership with Best Western
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Helpful?
Thank raimiem2017
JEN G, Director of Sales at Best Western Heritage Inn, responded to this review

Dear Guest, Thanking you for your online response in reference to your great experience at Best Western Heritage Inn. We are very pleased to know that you enjoyed your stay with us and our amenities were up to par for you. We hope to see you stay with us more often when you are traveling to Houston. Sincerely, Isabel Alaniz...

Vancouver, British Columbia, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 31 July 2016 via mobile

Having stayed in every possible configuration of motels and hotels, for the money I would put this one on top. The room was recently redone, very nice. We didn't get stuck at the far end of the corridor. Breakfast was full on, I would like to have a choice with the eggs though, not a fan of scrambled. Great pool,...

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Helpful?
Thank GlobalTouristedolson
About Hotel's Favourite Review
JEN G, General Manager at Best Western Heritage Inn, responded to this review

Dear Valued Guest, On behalf of Best Western Heritage Inn and our staff we thank you for your time to respond to our online feedback. We appreciate and value our customers and are very happy to know that you had an exceptional experiance during your stay with us. It is always a pleasure to recieve positive feedback and we would...

Houston, Texas
Reviewed 1 week ago

Service was great. Very nice rooms. The area is a little ruff. It is tons of restaurants around the hotel. A very nice and clean pool. The hotel is really worth the staying and money compare to the other hotels around it.

Review collected in partnership with Best Western
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Thank 793renitaa
JEN G, General Manager at Best Western Heritage Inn, responded to this review

Dear Valued Guest; We certainly appreciate you taking time to answer our online survey. On behalf of our all our staff and myself we are glad that you had a very pleasant stay with us at Best Western Heritage Inn. We thank you for your high scores, this is important for us and our future residents. We hope to see...

Reviewed 2 weeks ago

Great hotel stay! My kids loved everything! Breakfast was delicious, I would only change the breakfast sausage to turkey meat. Also I asked the lady at the desk a question she couldn't answer, she said she was still in training!

Review collected in partnership with Best Western
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Helpful?
Thank aricaj2017
JEN G, General Manager at Best Western Heritage Inn, responded to this review

Dear Valued Guest, We are very pleased to know that your stay at our hotel was delightful and to your standards. We certainly appreciate you taking the time to answer our online survey and also with such positive remarks. We do apologize for the error in not being able to answer your question. We will certainly share your comments with...

Dallas, Texas
Reviewed 4 weeks ago

very nice people at check in, and check out easy to do, clean areas and a comfy room. No breakfast for us, but the hotel offers a delicious one. Personal bilingüe, just in case if you only speak one language. Nice trip thanks to BW for the wonderful service.

Review collected in partnership with Best Western
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Helpful?
Thank 345leticiab
JEN G, General Manager at Best Western Heritage Inn, responded to this review

Dear Vaulued Guest; We are very excited that your stay with Best Western Heritage Inn was very pleasurable. We thank you very much for answering our online survey with such great comments and high scores. I will be sure to share with the rest of our team. This is great motivation for us and our staff to conrtinue to serve...

San Antonio, United States
Reviewed 4 weeks ago

Outstanding service and amenities...offering was best available in cost vs. service! Would definitely recommend this location on any type of temporary lodging request. A to Z excellent rating from this very satisfied customer.

Review collected in partnership with Best Western
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Helpful?
Thank jameseV9625GB
JEN G, General Manager at Best Western Heritage Inn, responded to this review

Dear James, Thank you for choosing to stay with Best Western Heritage Inn. We are very glad that you took time to answer our online survey with such great scores. Your positive input will be share with all our staff. This is very important, so that we can continue to serve our future guest, as well as yourself with our...

Beaumont, United States
Reviewed 21 April 2017

Really great stay. No problems with the staff they were really great people. I went out in Houston. It was very easy to find off of I-10. They made sure I knew when breakfast was and the staff was very helpful. I would chose this hotel again once I go back to Houston.

Review collected in partnership with Best Western
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Helpful?
Thank jasonwH3711LN
JEN G, General Manager at Best Western Heritage Inn, responded to this review

Dear Jason, We are very pleased that you answered our online survey with such great scores. This is a great inspiration for all our staff, and helpfull fo our future residents. We Thank you for choosing to stay with Best Western Heritge Inn - Housto, Tx. and that your stay was very pleasant. We hope to see you soon in...

McAllen, Texas
Reviewed 20 April 2017

The rooms are nice and comfortable. The staff was very helpful and available to make me feel relaxed. Thank you for making my trip to Houston a positive one. Will return back soon. The breakfast area was large and the menu of items available were diverse. Coffee was excellent!! Thank you.

Review collected in partnership with Best Western
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Helpful?
Thank Jose G
JEN G, General Manager at Best Western Heritage Inn, responded to this review

Dear Valued Guest, On behalf of myself and all our staff, we thank you for staying with Best Western Heritage Inn. We are happy that you took time out of your busy schedule to answer our online survey regarding your recent and enjoyable stay with us. Your feedback is very important to us, and it is always nice to hear...

Houston, United States
Reviewed 17 April 2017

Our stay was wonderful. Staff was very kind and courteous. Hotel room's were very clean, and the bed was comfortable. For the price you cannot beat it. Downside is they don't do breakfast until 9 am like it says, they start picking up and turning everything off 10 minutes early. So if you want breakfast go at 8:30. Parking and...

Review collected in partnership with Best Western
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Helpful?
Thank L2453HWandrewe
JEN G, General Manager at Best Western Heritage Inn, responded to this review

Dear Guest, Thank you for telling us about your great experience at our hotel. We are glad that you also enjoyed our staff members service. We thank you for taking your valuable time to answer our online survey, being this information will help us to continue to create a more enjoyable experiance for our future guest, as well. On behalf...

Beaverton
Reviewed 29 March 2017

I was in Texas with my son to visit colleges, and this hotel did a good job of providing a convenient, comfortable overnight stay. I might try to get closer to the colleges if I were to go again, but the staff was helpful and breakfast was very well done.

Review collected in partnership with Best Western
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Helpful?
Thank jeanpZ9540TF
JEN G, General Manager at Best Western Heritage Inn, responded to this review

Dear Valued Customer, We are very glad to have met your expectations at Best Western Heritage Inn. It is always a pleasure to hear great feedback from our guest. Thank you for staying with us and answering our online survey. We hope to see you again very soon. Sincerely, Isabel Alaniz Sales Director Best Western Heritage Inn

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Close to refineries, the port and downtown Houston, guests stay in a prime location when choosing our Houston hotel.Are you looking for great hotel amenities and a convenient location close to everything? Your BEST WESTERN Heritage Inn delivers everything you need for a fantastic getaway. With easy access to all major highways, business and leisure travelers alike can quickly get to their destinations. Whether it’s an event at the Reliant Park and Stadium or a meeting at the Chevron Refinery, we understand that “real estate” plays a key role in your trip.Hotels in Houston, TX are revered for southern hospitality, and we set the bar high here. If you’re here for an event at the George R. Brown Convention Center in downtown, our helpful staff members are happy to go above and beyond to make sure the big day is enjoyable. Simply ask, and we’ll do everything possible to make your stay even better.Your Best Western Houston is designed with comfort in mind. The Toyota Center is seven miles away, and the property features a business center, fitness center, free Wi-Fi in the hotel and large rooms so you can really spread out and feel at home. Enjoy 37-inch and 42-inch LCD TVs in your quiet, spacious room and a free, full hot breakfast every morning. Nothing starts the day like endless hot waffles, flaky pastries, a selection of yogurts, cereal and fruit, and of course 100% Arabica coffee.Interior corridor access and free gated parking make loading and unloading easy. Business travelers in town with Exxon Refinery, Lyondell Chemical, Holt Caterpillar and many other area companies know they’ll be catered to at our Houston hotel. Plus, with the Minute Maid Park nearby where the Houston Astros play, it’s also easy to squeeze in a game or two on any trip.Reserve an oversized room at BEST WESTERN Heritage Inn for a fun, easy vacation! ... more   less 

Additional Information about Best Western Heritage Inn

Address: 10521 East Freeway, Houston, TX 77029-1926
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $105 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Heritage Inn 3*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Heritage Hotel Houston
Best Western Houston
Houston Best Western
Best Western Heritage Inn Houston, Texas
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Heritage Inn staff and other travellers.
1 question
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Questions? Get answers from Best Western Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the side doors. One who stayed was complaining about it.”
ccbeachcouple, 30 Apr 2016 | Read review
“Hotel is terrible...do not stay here.”
Jennifer8080, 25 Jan 2016 | Read review
“Back side, away from the IH10”
alexanderbW1274DO, 14 Nov 2015 | Read review
“Rooms facing the back parking or the pool are away from the highway and quieter.”
Benny1022, 13 Jun 2015 | Read review
“Make sure to get a room at the back of the hotel”
72traveler408, 22 Oct 2013 | Read review
5 of 5
Priceline
USD 82* /night
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TravelocityUSD 83
BestWestern.comUSD 83
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Prices are for 1 room, 2 adults
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