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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

114 reviews
#292 of 517 Hotels in Houston
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Traveller (19)
Room & Suite (31)
Dining (3)
Overview
  • Excellent35%
  • Very good18%
  • Average15%
  • Poor13%
  • Terrible19%
Travellers talk about
“room was clean”(13 reviews)
“grab and go”(4 reviews)
“small kitchen”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
25 Feb.26 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)Write a Review
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Show reviews that mention
All reviewsroom was cleangrab and gosmall kitchensame rateenjoy your stayhome away from homewould recommend this hotel to anyonefront desk clerkmicrowavesuperbowl
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1 - 5 of 107 reviews
Reviewed 3 days ago

location was near our destination; and there were lots of options in proximity for eating, shopping, gas, etc....friendly and helpful front desk associates. the room was very clean and comfortable and everything was in working orderMore

Review collected in partnership with Extended Stay
Thank Marty R
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 2 days ago

Marty, thank you for the wonderful review. We are thrilled to know you enjoyed every aspect of your stay with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next...More

Reviewed 2 weeks ago

Really was tried and my room was clean and was in an area that was quite, I was able to go to sleep. Upon checking in he asked question that made it possible for me to have my room in the area it was in.More

Review collected in partnership with Extended Stay
Thank 412cassandram
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 2 weeks ago

Thanks for making Extended Stay America for your stay. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely,...More

Reviewed 18 December 2017

Room was disgusting and the building poorly maintained. Also, the staff allowed random people, who clearly were not guests, to linger in the lobby after hour and in the parking lots to smoke an drink. Overall, I would not recommend this place to anyone.More

Review collected in partnership with Extended Stay
Thank adambW2861EQ
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 19 December 2017

Thank you for your feedback. We are sorry for the issues you had while being here and regret the inconvenience it caused. We are taking appropriate steps to ensure future guests do not encounter the same issues. We take the safety and security of all...More

Reviewed 16 December 2017

The room was dirty smelled like urine. Staff was unfriendly. They lock you into the hotel. I had just been released from the hospital and couldn’t travel back until the next day and decided to stay at the extended stay. When I left I felt...More

Review collected in partnership with Extended Stay
Thank hopej941
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 17 December 2017

Thank you for staying with us. It was disheartening to read your review regarding the cleanliness issue you had while here and regret the inconvenience it caused. Your concerns have been shared with our housekeeping team to see where we went wrong as we double...More

Reviewed 11 December 2017

Stayed here because it was near my doctors office. The room was clean except I saw hair in the bathroom. Fairly clean. The area for the coffee and breakfast was always a mess,I even saw a homeless man with a blanket come in and get...More

Thank CajunGato
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway PlazaResponded 12 December 2017

Please accept our apology as well every assurance we will be working to address the concerns you outlined. Your concerns have been shared with our team and we are redoubling our efforts to correct these issues going forward. On a positive note, we are happy...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 76 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 76 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (19)
Room & Suite (31)
Dining (3)
Questions & Answers
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Room Tips
"Find another hotel"
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"Avoid room 320, it smells of mold, room 137 smelled ok, but needed some minor repair work."
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"Quieter rooms are at the back."
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"I wouldn't stay here."
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