We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

USD 94
View Deal
USD 94
View Deal
USD 94
View Deal
Hotels.comUSD 94
TravelocityUSD 94
Orbitz.comUSD 94
* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
Traveller (19)
Room & Suite (34)
Dining (2)
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
Read more
Property amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Hotel links
Visit hotel website
Special Offer:Save up to 10% TODAY!
Hotel deals
Reviews & more
29Room tips
Traveller rating
  • 69
  • 29
  • 18
  • 19
  • 26
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
Room was okay but they really 'dropped the ball' on breakfast. It was three types of granola bars and coffee. The room was alright but a fire alarm ended my morning stay early. The hotel shouldn't advertise free breakfast if it's not at least a continental one.
Read more
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 3 days ago
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast and regret the inconvenience caused due to the fire alarm. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Read more
Hotel's Favourite
I had a rough night and checked In very late. The full time night shift gentleman was so helpful and kind. He really went above and beyond to help me. The general Manager also is very friendly and helpful. I can see that this staff has some challenging guests and they still
Read more
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 12 Nov. 2018
Ashley, thank you for staying at Extended Stay America! It was terrific to read our team made your stay more comfortable. Making our guests feel right at home is what the staff loves to do, so we really appreciate your compliments, and we will share with them. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Read more
I always check/trusted the reviews of my fellow TripAdvisor reviewers, but I was let down this time. I was looking for something fairly close to the medical district as we had an 8 am appt the next morning. You walk in the lobby & the first thing you see is a monitor that
Read more
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 5 days ago
Dear aprilstrick, thank you for being our guest and for sharing your detailed review with us. We are so sorry our complimentary breakfast offerings did not meet your satisfaction and for the poor variety. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. We also take the safety of our guests very seriously and appreciate you sharing your observations regarding the upkeep and maintenance of our elevator. This has been brought to the attention of our entire management team for further review. Thank you again for your feedback, and please reconsider staying with us again. Sincerely, Hotel Management
Read more
Having reserved this property months in advance based on the info read that was posted, we were disappointed upon arrival with the overall upkeep and cleanliness, lack of continental breakfast options, and the noise. Rooms were terribly dusty and dirty (light fixtures, bathroom
Read more
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 2 weeks ago
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Read more
One of the worst hotel in terms of service, room cleanliness, housekeeping and maintenance. Which hotel informs their customer, "Maintenance is on vacation for a week and cannot address room issues". The employees were just rude. Any support request was responded with "No,
Read more
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
Responded 11 Dec. 2018
Thank you for your review. We sincerely apologize for the issues you experienced, as well as the fact that we did not completely address these to your total satisfaction. We have discussed your feedback with the concerened teams, and we're taking immediate steps to prevent such incidents from occurring again. Please consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management
Read more
Album Categories
All photosTravellerRoom & SuiteDining
Flat Screen TV
Clean Bed
Bathroom Sink
Bathroom Shower
Kitchen Area
"Room facing the parking structure"
"ask for a room that is not facing the highway"
"king suite -Queen Suite Double"
"There are studio rooms that are great The cabinets are not too high and they have rooms near some of the exits, easy access."
"Go elsewhere!"
USD 86 - USD 180 (Based on Average Rates for a Standard Room)
extended stayamerica houston-greenway plaza hotel houstonextended stay america houstonextended stay houstonhouston extended stay
United StatesTexasTexas Gulf CoastHouston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing