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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
This was our first time visit to this hotel. We were greeted by front desk staff and Alfred was very courteous. We had a room with a kitchenette and microwave and full standing refrigerator. We had an experience with the bathroom door handle coming off....More
1 Thank Domingo N
Response from Manager_11525, Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 27 September 2016
We appreciate you taking the time to write a review and for choosing to stay with us. It is great to know you were provided with excellent customer service and suitable accommodations. Once more, thank you for posting your review. We look forward to having...More
I enjoyed my stay here the staff was friendly and fast and the rooms are quiet. I appreciate a quiet clean room and this hotel lived up to my standards.
Of course I will be sure to tell all of my friends and family when...More
Thank Shon K
Response from Manager_11525, Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 3 August 2016
Thank you for taking the time to write a review of your stay. I am pleased to know that our staff were attentive and provided excellent customer service. It's also satisfying to see you were able to have an enjoyable experience. Thank you again for...More
I enjoyed my stay at this location. The staff was friendly and helpful,the room was clean and fresh and most of all it was quiet allowing me plenty of rest.
Will I refer this hotel to out of town visitors?...yesss
Hotel rooms were comfortable but found hair all over the comforter and the free wifi a so slow it's a total waste of time don't even waste your money on purchasing the faster one as it sucks almost as bad. Staff was very friendly and...More
Response from Manager_11525, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 9 May 2016
Thank you for taking the time to write a review of your stay. The situation you described is truly regrettable. We are very sorry for your experience. To prevent this from happening again, I will share your comments regarding the Wi-Fi issues with our service...More
Pros: Friendly staff, clean parking lot appearance.
Cons: Strong odor that gave me a migraine and red swollen eyes. Was unable to sleep. Kept walking outside just to get fresh air in order to breath.
Very slow wifi. Had the options for faster speeds but...More
Thank Bianca H
Response from Manager_11525, General Manager at Extended Stay America - Houston - I-10 West - CitycentreResponded 27 October 2015
The feedback provided in your review is much appreciated. We appreciate the kind comments about our staff; however, we apologize for the cleanliness issues you experienced. Your comments were reviewed by the staff, and we will make sure every room is thoroughly inspected prior to...More
USD 73 - USD 133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Texas Gulf Coast >
Also Known As
Extended Stayamerica Houston-Katy Freeway Hotel Houston ,
Extended Stay Houston ,
Houston Extended Stay ,
Extended Stay America - Houston - I-10 West - Citycentre Texas