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Candlewood Suites Houston Westchase

CandlewoodSuitesUSD 78*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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61 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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Plano, Texas
Reviewed 5 March 2017

I really liked this hotel and wanted to give a good rating but... Staff was very friendly and helpful - I think it was Joanne. Rooms were nice and clean and comfy. Only problem was that on the 2nd day, there was no coffee in the break room. The coffee machine was dispensing water. When I asked Joanne, she said...

Thank adybor
Megan T, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Dear Adybor, Thank you for taking the time to respond about your stay with us. I'm happy to hear that our staff was helpful, but I appreciate you taking the time to point out the inefficiency with the coffee in the break room. I will get with my team about this today so that not only is that replaced properly,...

San Angelo, Texas
Reviewed 11 October 2016 via mobile

When we got to our room we had a problem with our AC and Angenette (not sure if that's how you spell her name) went over and beyond the call of duty to make it right for us. It was late, we were tired and she found us another room, inspected it, and brought the keys to our room! Awesome...

Thank Belinda G
About Hotel's Favourite Review
Reviewed 9 January 2017

This was the first time for me to stay at this brand hotel. The room space was big with basic kitchen facilities. Very good for family traveling. Really value for money. Location was convenient just nest to main road and easy access.

Thank Eddy L
Megan T, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Hello Eddy! Thank you for reviewing our property after your stay with us! I'm pleased to hear that your stay was comfortable! Our open rooms allow a very comfortable travel for families coming to enjoy the Houston area. Hopefully, we will see you again in the future when coming to visit Houston! Thanks, Megan D. Director of Sales

Costa Mesa, California
Reviewed 21 December 2016

Flew into Houston for a friend's wedding. After reception, went to hotel to check in. Chastity was very welcoming and nice. Met a friend from the wedding and Chastity was able to put our rooms close together. She also provided us with free snacks. Stay could have not been any better!!!! Would definitely come back here in a heart beat.

Thank JomyShin
Reviewed 5 December 2016

Stayed here for a night after a friend's wedding and the service was stupendous. Chastity provided amazing help and went out of her way to help us feel welcomed. Overall a great experience. Will stay again if ever in the area.

Thank Huy D
Reviewed 15 November 2016

The hotel is 20 min from downtown area but for the price it was perfect. Great amenities, clean room, and friendly staff. The only issues were the broken safe and the bathroom door that couldn't be locked. Other than those, everything was good. They put a $50 pending charge on my card which I'm sure it is just a temporary...

Thank Maysam K
San Francisco, California
Reviewed 25 September 2016

Stayed here from labor day weekend (/9/3 to 9/5/2016). The place is very noisy...and the room air conditioners and the fridge make enough noise level to make you sleepless. Even though, it says non-smoking rooms the entire hotel is filled with smoke smell.... i won;t stay again and won;t recommend if you need a good night rest

Thank gkv2014
Megan T, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Hello gkv2014, I'm sorry to hear that you've had such a bad experience at this location. Are smoking rooms are only located on the third floor which is where (if any) the smoke smell should have been located. Currently we are in the process of switching out some AC brands which should fix the first problem you mentioned. Thank you...

Reviewed 12 August 2016

Visited houston for couple of weeks on an official trip and we landed on Candlewood Suites. It was cheaper than most luxury hotels but the rooms did not disappoint.. The rooms were spacious enouugh with fully functional kitchen. There was a mini gym which was useful especially if your an avid health freak. The highlight was Wednesday evenings. Free snacks,...

2Thank akash g
Megan T, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Hello akash, Thank you for taking the time to respond! We are pleased that you enjoyed your stay. While we don't serve the evening social like you mentioned, we are pleased that you enjoyed our brand and hope to see you again when coming to Houston! Have a great day!

Homosassa, Florida
Reviewed 11 July 2016

Very disappointed. I travel for my job 2-3 months at a time. I usually pick Candlewood because they are clean and well furnished. This one was a big mistake for me. The room itself is outstanding. Beautiful furnishing, set up quite nice. The first night I stayed there was a moldy/mildewy smell. It progressively got so bad that I had...

Thank roadsono
IHGService, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear roadsono, Thank you for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager...

Houston, Tx
Reviewed 3 July 2016

I reviewed this hotel last December and rated it a 3. We've stayed there a couple more times since and we are pleased with the difference. While still offering only queen bed rooms, the attitude and energy of the staff has improved greatly. Everyone we've met over our last few visits have been kind, courteous and attended to our requests....

Thank elkayandboro
CWSWestchase, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Thank you for your kind review! We are thrilled to hear that your suggestions were heard and you have been able to see the changes that we have put in place. Please keep us informed on ways we can better improve our property as your experience is of the utmost importance to us! Have a great day! Megan

76 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (68)
Room/Suite (18)
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Family/Play Areas (2)
Business Centre/Function Rooms (1)
Pool/Beach Area (1)
Other (37)
11/06/2017 12/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection.Candlewood Suites Houston Westchase Hotel is an all-suites, extended-stay hotel located in the heart of the Houston Westchase Business District. Candlewood Suites Houston Westchase hotel, located just off of Beltway 8, provides easy access to all major Houston freeways. Fully equipped kitchens in every suite make this hotel the perfect option for the extended stay traveler. Oversized executive desks, two phone lines and free high-speed Internet access make Candlewood Suites Houston Westchase hotel the ideal extended stay hotel choice for the corporate traveler. 33% larger than a typical hotel and significantly more affordable than a corporate apartment, Candlewood Suites is the perfect for relocation, project, temporary assignment or training needs. Candlewood Suites Houston Westchase hotel offers both studio and one-bedroom suites. Unlike a corporate apartment, Candlewood Suites does not require a lease or minimum length of stay. Whether traveling to Houston for business or leisure, for one night or several months... Candlewood Suites Houston Westchase is the solution for your temporary housing needs. ... more   less 

Additional Information about Candlewood Suites Houston Westchase

Address: 4033 W Sam Houston Pkwy S, Houston, TX 77042-5099
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $96 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Houston Westchase 2.5*
Number of rooms: 123
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Also Known As:
Candlewood Suites Houston Westchase Hotel Houston
Candlewood Houston
Houston Candlewood Suites
Candlewood Suites Houston Westchase Texas
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Houston Westchase staff and other travellers.
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New Delhi, India

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“find a better place”
gkv2014, 24 Sep 2016 | Read review
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“be on non toll way side of hotel”
563dwm, 17 May 2016 | Read review
“I don't really think you can go wrong with this place!”
195joannav, 5 May 2016 | Read review
“stay away from the main toll way”
baketown89, 19 Sep 2015 | Read review
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USD 78* /night
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