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Extended Stay America - Houston - Galleria - Westheimer

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Traveller (9)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent38%
  • Very good17%
  • Average17%
  • Poor12%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (184)
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All reviewsfront desk staffthe hotel managernear gallerialong stayenjoyed my staycheck in was easycheck in was a breezerooms are cleanhome away from homespecial thankshouse keepingwould recommend this hotel to anyonewonderful stayconvenient locationbed was comfortablefree breakfastcvs
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31 - 35 of 169 reviews
Reviewed 28 July 2017

We came into Houston late the night we were checking in (12-12:30 AM), so I made sure to leave a comment upon booking that we would be checking in late. Upon arrival, the front desk clerk mentioned that we 'were lucky' to even get a...More

2  Thank MonicaDeal705
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 29 July 2017

Monica, thank you for your review. We regret that the cleanliness of your room and the quality of our bed and linens did not meet your satisfaction. We also appreciate you sharing your experience with one of our front desk associates. Your feedback is vital...More

Reviewed 27 July 2017

Had a really good experience at this location.. staff was excellent. Definitely will stay here again and would recommend it to friends and other Buisness partners. Area is great and lots of places to see and shop.More

Review collected in partnership with Extended Stay
Thank 5edgarr
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 28 July 2017

Thank you for sharing your pleasant experience online. We are happy you loved our location and the service you received from our staff. We appreciate you recommending us to others and look forward to seeing you again at Extended Stay America - Houston - Galleria...More

Reviewed 24 July 2017

I was working night shift out of town and this hotel was a last minute book. The staff was beyond polite and helpful. The room had very nice amenities. Overall I heard NO daily noise and again the price for Galleria area was phenomenal!More

Review collected in partnership with Extended Stay
Thank SAPJL
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 25 July 2017

Thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. We appreciate your business to Extended Stay America - Houston - Galleria - Westheimer and look forward to...More

Reviewed 20 July 2017 via mobile

Staff is really nice and professional. Room service is always on time I will definitely be back to stay. Me and my Husband absolutely love it here and rate them a 10 star hotel. Thank you Galleria extended stay America. Me and my husband Kenneth...More

Thank Tiffany J
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 20 July 2017

Tiffany, thank you for your stay at Extended Stay America - Houston - Galleria - Westheimer and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the...More

Reviewed 17 July 2017

I normally enjoy staying at Extended Stay America, but this location had many problems. There were customers who could not enter because their room key did not unlock the entrance into the building (during the day). Some guest already inside had to unlock the door...More

Review collected in partnership with Extended Stay
1  Thank DeAndre J
Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 19 July 2017

Thank you so much for being loyal to our brand and for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
USD 77 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 77 - USD 222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (9)
Room & Suite (14)
Dining (1)
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Rengan20
1 March 2016|
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Response from Melissa S |
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Room Tips
"Don't change a thing. Excellence."
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"as far from the entrance as possible for quiet rooms"
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"This place is always booked even without a hurricane. Check by phone before booking online."
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"Choose a room that doesn't face Westheimer, it's less noisy."
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