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Extended Stay America - Houston - Galleria - Westheimer

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Overview
Hotel website
4701 Westheimer Rd, Houston, TX 77027-4717 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Houston - Galleria - Westheimer
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Rooms
30 Sep.1 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
There are newer reviews for Extended Stay America - Houston - Galleria - Westheimer
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All reviewsfront desk staffnear galleriacheck in was easythe hotel managera great place to stayfree breakfastodorcleanlinesskitchenette
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11 - 15 of 175 reviews
Reviewed 27 January 2018

I’ve stayed before so I returned again. Good location. Traffic by the hotel is pretty bad during certain hours. Bedding had a couple of tears in it, and a strand of long hair. I was able to get over it.More

Review collected in partnership with Extended Stay
Thank 799javiery
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 28 January 2018

Javier, thanks for returning back to our hotel. We are delighted to know you liked our ideal location and had a great stay with us. However, we are sorry for any inconvenience caused to you. It was a pleasure having you as our guest at...More

Reviewed 25 January 2018

Very convenient, sffordsble, safe enironment. I often recommend this place to fsmily and friends, and I'm interested in receiving hotel rewards at sometime in the future. Do you have Hotel rewards? Thank youMore

Review collected in partnership with Extended Stay
Thank C7641SZlarryf
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 26 January 2018

Thank you for making Extended Stay America your home away from home. It's wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other...More

Reviewed 12 January 2018

Facts not fiction. This hotel experience was the worst ever. We checked in and immediately walked into a dirty room. It was too late at night to switch so we had to stick it out for the first night. The front door was dripping ooze....More

Review collected in partnership with this hotel
Thank 238taylorh
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 13 January 2018

Thank you for your review. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues....More

Reviewed 21 December 2017

Nice clean rooms, friendly staff, and quiet. Houston doesn't have a perfect area where everything is at hand, but this does quite well. 10 minute walk to the big shopping centre, and a bus stop right outside that takes you into downtown in 20 minutes....More

Review collected in partnership with this hotel
Thank jlg555
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 22 December 2017

Thank you for being our guest and for posting your review. We're so glad to know you were impressed with our location convenient for your needs and that you thoroughly enjoyed your stay with us. Your compliments will be shared with the team for their...More

Reviewed 21 December 2017

Overal a good location for short or long term stay. Location was secure and clean. Great location for shopping and stores. Kitchen was minimal but could use some attention. Shower was basic. Room decoration felt a little dated and heavy. A very functional hotel.More

Review collected in partnership with this hotel
Thank S4842COroberta
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 22 December 2017

Thank you for being our guest. We're so happy to know overall you had a comfortable stay and loved our location conveniently close to the nearby attractions. However, we are sorry we missed meeting some of your expectation and have made a note of your...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Details
Price range
USD 67 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 67 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Questions & Answers
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Rengan20
1 March 2016|
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Response from Melissa S |
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Room Tips
"Don't stay here"
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"A few of the rooms have refrigerators with very loud compressors. Just ask the front desk staff to change..."
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"Don't change a thing. Excellence."
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"as far from the entrance as possible for quiet rooms"
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