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Extended Stay America - Houston - Galleria - Westheimer

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Overview
Hotel website
4701 Westheimer Rd, Houston, TX 77027-4717 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Houston - Galleria - Westheimer
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Rooms
7 Oct.8 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
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All reviewsfront desk staffnear galleriacheck in was easythe hotel managera great place to stayfree breakfastodorcleanlinesskitchenette
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1 - 5 of 175 reviews
Reviewed 4 weeks ago

Horrible experience, NO HOT WATER FOR TWO DAYS, room has horrible smell. Bathroom made me uncomfortable. Staff was hard to reach. Hassel to get fresh towels. Bedding smelled old. When checked in was not told my rate or asked what type of room i wanted,...More

Thank jeniecetillman2
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 4 weeks ago

It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you encountered is not...More

Hotel's Favourite
Reviewed 6 October 2017

I have stayed in three different hotels since being flooded out by Hurricane Harvey back on August 28. My stay at this property far exceeds my stay at either Moody Manor and Quality Inn. I have reviews for those posted. My stay here started with...More

Thank Ask R
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 7 October 2017

Thank you for recognizing Denise for providing excellent service. We are very proud of him for having a passion to deliver a great experience to our guests. We will acknowledge and thank him personally for doing a great job. Thank you for your business. We look...More

Reviewed 4 weeks ago

I stay here about every other week travelling for business and I'm always greeted with a smile. It's very conveniently located and you really can't beat the price. The kitchens and provided cookware are spartan but adequate and they help me to make the most...More

Thank Will K
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 4 weeks ago

Will, thank you for making the Extended Stay America a home away from your home. It’s a pleasure to know our location was ideal for your needs and that you found us to be a good value. We appreciate you recognizing the efforts of our...More

Reviewed 27 June 2018

DO NOT TRY TO STAY AT THIS HOTEL IF YOU HAVE A PET! While checking in to this hotel after booking a room at this so-called "pet-friendly" hotel, I was told that there was a fee of $25 for a pet, and an additional fee...More

Thank William H
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 28 June 2018

Thank you for giving us a feedback on your recent visit. We truly apologize for the confusion regarding the pet fee and for not being able to accommodate you this time. Your comments will be discussed with our front desk team to ensure we do...More

Reviewed 22 May 2018 via mobile

You really have to give it to the staff at the front desk. His name is GUY ESTES and he probably is the nicest person you'll meet. I flew in to Houston only to find out that my hotel(Extended stay-Uptown) had overbooked and even though...More

Thank megsanj
Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 23 May 2018

We appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Guy. We will be sure to share your compliments with him. Thanks again from all of us at Extended...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those ...More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
110
Price range
USD 67 - USD 102 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America - Houston - Galleria - Westheimer Texas
Location
United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
110
Price range
USD 67 - USD 102 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America - Houston - Galleria - Westheimer Texas
Location
United States > Texas > Texas Gulf Coast > Houston > Great Uptown
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Questions & Answers
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Rengan20
1 March 2016|
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Response from Melissa S |
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Room Tips
"Don't stay here"
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"A few of the rooms have refrigerators with very loud compressors. Just ask the front desk staff to change..."
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"Don't change a thing. Excellence."
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"as far from the entrance as possible for quiet rooms"
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