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Comfort Suites - Near the Galleria

Booking.comUSD 99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Suites - Near the Galleria
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites - Near the Galleria
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Showing 74: English reviews
Aberdeen, Scotland, United Kingdom
Reviewed 25 February 2015

Theses are not suites, they are rooms with a couch. Wifi is so undependable it would be more honest to say they have none. Location is NOT family friendly. One "club" next door left a flyer on our windshield while our car was parked in the hotel parking lot. Not blaming the hotel, just warning families considering staying here. One...

4Thank Linda A
Morristown, Tennessee
Reviewed 15 December 2014

Would stay here again in a minute. This hotel was top notch in every aspect. Good location just off 59 freeway. Large clean and comfortable rooms. The best nights sleep that I have had in a while. Good breakfast, friendly, helpful front desk people, What more could you ask for. If ever in Houston again, I will stay here.

Thank 277CarlM
Los Angeles
Reviewed 16 October 2014

Got to the hotel and reservation was gone. Found out from corporate that the CHANGED the name on my pre-paid reservation and sold it to someone else! NEVER heard back from Sanjay Patel the manager. Stay there at least 3 times a year and this is how they treat you? Shady, shady.

3Thank AmyPro
SanjayTX671, General Manager at Comfort Suites - Near the Galleria, responded to this review

Hello, I apologize for the incidents that occurred during your visit at our hotel. I have reached out to the phone number provided to me by our front desk agent who was at the property during your arrival. I have not received a response, please contact me back at the hotel. This was an issue that confused me at first,...

Dallas, Texas
Reviewed 30 September 2014

My experience was horrible!! It is an independently owned franchise with a staff who has not been trained well at all. I was in town for business for two days near the Galleria area. I booked a room at the last minute because my usual hotel was overbooked and the other options were double the price. This hotel is located...

3Thank Lamont R
racheltx671, General Manager at Comfort Suites - Near the Galleria, responded to this review

We apologize for the inconveniences you endured here at our hotel. We have emailed each other back regarding these incidents. I have informed you that your reservation was made for 1 night, therefore we can not assume you will stay another night, also we can not authorize your credit card for an additional night without your consent. Therefore we had...

Reviewed 10 August 2014

My family and I stayed in two adjoining rooms in this hotel and enjoyed an excellent stay. We had two double beds in one room and a king in another. The rooms were quite spacious and there was no need to pull out the sofa bed also in the rooms. Both rooms had flat screen TV's, a mini kitchen station...

Thank hulagraff
racheltx671, General Manager at Comfort Suites - Near the Galleria, responded to this review

Thank you very much for your comments and great score! We very much appreciate your business and look forward to seeing you on your next visit to Houston. Safe Travels!

Reviewed 27 May 2014

Had really nice guy on desk who was also very helpful and informative. The room was great, very big, very clean. Separated off little lounge area with coffee table and lounge (could have been a foldout one). Had a small kitchenette which was worth it's weight in gold as far as I am concerned.....just heat up some soup etc. in...

Thank Janfin4350
Houston, Texas
Reviewed 23 December 2013

When we got to the hotel we were expecting a nice stay. We have stayed at many Choice Hotels and have always had a good stay. In this hotel we had a bed that was so uncomfortable that it gave a patron a back ache, and took the hotel staff 4 days to replace it with a bed that was...

1Thank David T
Dallas, Texas
Reviewed 3 October 2013

A good friend from Wisconsin was in Houston for a conference, so I drove down from Dallas to spend the evening with her. She was already booked for this Comfort Suite. It was convenient to her conference, and was close to the Galleria for shopping for me, and to some really good restaurants. The room was very comfortable and well...

Thank DENA B
Reviewed 30 May 2013 via mobile

I am writing this review mostly as a parent of a 2yr old. This hotel seems to suffer from a bad location combined with either financial issues or apathy of the management. I don't know the history of this place, maybe it was better when it was built, but the surrounding area is pretty nasty right now, and the hotel...

4Thank dan c
racheltx671, Manager at Comfort Suites - Near the Galleria, responded to this review

Thank you for your review. I want you to know that I appreciate your comments and feedback. It helps us to understand where improvement is needed and it's great to hear the good comments as well. Unfortunately, we tend receive bad reviews based on location from families. Corporate travelers seem to find it convenient as we are so close to...

Miami, Florida
Reviewed 29 May 2013

This hotel is being remodeled, that doesn't seem to hold them back renting out the rooms. I had the displeasure to stay in room 302 and when the generator turned on at 10:30 at night the hole wall started shaking and vibrating, it was like sleeping in a sound box. The bathroom had overflown by the previous renter so the...

1Thank Jaap677
racheltx671, Manager at Comfort Suites - Near the Galleria, responded to this review

Thank you for taking the time to review your recent stay at our location. Please accept my apologies for all disturbances due to the remodeling of the hotel. Yes we are open for business and as noted in our website and at the entrance of the hotel, we are currently updating. However although some rooms are not completed, a wet...

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Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites - Near the Galleria

Address: 6221 Richmond Ave, Houston, TX 77057-6211
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $107 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites - Near the Galleria 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Suites - Near The Galleria Hotel Houston
Comfort Suites Houston
Houston Comfort Suites
Comfort Suites - Near The Galleria Houston, Texas
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites - Near the Galleria staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just call ahead and double check your reservation to make sure they didn't give it away.”
nihongo888, 18 May 2017 | Read review
“if possible do park in the front!”
912mytravels, 10 Aug 2016 | Read review
“Opposite side - from busy street”
stephenwR6059KZ, 29 Jun 2016 | Read review
“Find another hotel. This place is not worth the money and there are plenty of choices in the same area.”
wicked0082, 13 Apr 2016 | Read review
“We were on the ground floor right by the pool,so was quite noisy the first night till pool closed.”
Trudymacey, 26 Sep 2015 | Read review
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