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Residence Inn Houston by The Galleria

223 reviews
#140 of 517 Hotels in Houston
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Traveller (79)
Room & Suite (50)
Dining (4)
Overview
  • Excellent45%
  • Very good33%
  • Average12%
  • Poor8%
  • Terrible2%
Travellers talk about
“great location”(37 reviews)
“tj maxx”(2 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Houston by The Galleria
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Reviews (223)Write a Review
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61
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18
5
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89
61
23
18
5
Show reviews that mention
All reviewsgreat locationapartment complextj maxxquiet streetcovered parkingcomplete kitchenwithin walking distanceone bedroom suitecomfortable suitesafe neighborhoodhome away from homewell maintained and cleanthe sofa bedsales managerthe entire staffan older buildingextra space
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1 - 5 of 196 reviews
Reviewed 2 weeks ago

I stayed at this hotel for two nights in February 2018 and was pleased with it. It is in an older building, in what appears to be a converted apartment complex, but the room was comfortable and the staff were very friendly. Here are the...More

Thank crbguy
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded yesterday

Hello Sir, Thank you very much for staying with us and taking the time to write a review. We are so happy you enjoyed our nice, quiet street and free Breakfast and Happy Hour. We hope to see you again in the future! Sincerely, Adam...More

Reviewed 3 weeks ago

I love this place. I feel very comfortable every time I come to this hotel. I want to specially recognize Mariannis (I don't know how to spell her name, apologize for that) for her constant care. She even prepared tea with honey and lemon when...More

Thank soleallende74
Response from HOUGL, Front Office Manager at Residence Inn Houston by The GalleriaResponded 2 weeks ago

Dear Soleallende74, Thank you for the kind words regarding our team! We are extremely happy that Mariannis was able to make such an impact on your stay! We will be sure to let her know that she made such a great impact on your experience....More

Reviewed 4 weeks ago

We booked a one bedroom suite.When we arrived at the hotel they said we are the daily winner and we were upgraded to a two bedroom suite which was really nice. Wish we stayed more than two days.Continental breakfast was good. We walked to the...More

Thank lalithl2017
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded 3 weeks ago

Dear lalith2017, Thank you for sharing your review with us! We'r extremely happy to hear that you had such a great stay with us and we hope to see you on your next trip to the Galleria Area! Adam P General Manager Residence Inn Houston...More

Reviewed 14 January 2018 via mobile

We stayed in a 2 bedroom, 2 bathroom suite. Our boys 16 & 12 had to share a bed. (Would have been better if there was an option to have 2 single beds) The rooms were well furnished. Kitchen and bathrooms were abut dated, but...More

Thank Bobboir
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded 3 weeks ago

Dear Bobboir, Thank you for the kind comments regarding your stay! We're happy to hear that you guys loved the breakfast and how close we are to the Galleria! We hope to see you on your next trip to the Galleria Area!

Reviewed 30 December 2017 via mobile

I like to point out that I am a Marriott Gold Elite rewards member whenever I write Marriott hotel reviews; especially less that stellar reviews. Why? Because they are suppose to treat elite reward members like the cream of the crop. If an individual Marriott...More

Thank Lonnell D
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded 31 December 2017

Hello Lonnell, I am so sorry that you had a bad experience over the phone with one of our associates. I would like to hear about this specific interaction so I can prevent it from happening again. Please contact me directly at the hotel if...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
USD 102 - USD 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 102 - USD 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (79)
Room & Suite (50)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Neverstopb
9 July 2016|
AnswerShow all 2 answers
Response from Marilyn D | Reviewed this property |
I don't think the hotel has pay per view
0
Votes
Room Tips
"Room towards the back are quiet."
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"Best view is towards the pool side."
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"recommend you find another property, I do not recommend this place."
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"Two-story building - no elevator Second floor quieter because of parking arrangement"
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