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Hyatt Place Houston/Bush Airport

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#105 of 501 Hotels in Houston
GreenLeadersBronze level
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Hyatt Place Houston\/Bush Airport
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460 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Houston/Bush Airport
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Showing 436: English reviews
Vancouver
Reviewed 25 January 2016 via mobile

With the big snow storm in New Jersey we were reroute to Houston within 6 hrs of leaving for the airport. Needless to say we didn't have time to make hotel arrangements for Houston (1st time ever) and went there on a wing and a prayer. When we arrived @ Bush international we grabbed the shuttle and came to the...

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Thank sendmetosun
North Bergen, New Jersey
Reviewed 25 January 2016 via mobile

Didn't stay here much and it was due to travel changes due to the storm. The staff were freindly. The food there is on the expensive side, small water bottle is $3.5, more expensive than the airport. Biggest con is that they didn't have a crib available.

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Thank DoronBr
Honolulu, United States
Reviewed 20 January 2016

We stayed here after the cruise trip. All the staff members were friendly and cared about us. The room was cozy and big. It is next to a great seafood restaurant which was very convenient. I'll definitely stay here again next time I'm in Houston.

Review collected in partnership with Hyatt Hotels
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Thank Kyoko F
Delft, The Netherlands
Reviewed 16 January 2016

Very friendly personnel. The rooms are spacious, practical and comfortable. The free breakfast is very efficient - you take what you need and you need not wait for service. A small hotel makes it much more personal.

Review collected in partnership with Hyatt Hotels
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Thank Edward H
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear Edward H, Thanks so much for taking time to respond to the survey we are so glad that you enjoyed your breakfast and we cant wait for your return. We look forward to having you back and appreciate your business. Thanks James

Houston, United States
Reviewed 11 January 2016

This hotel has been amazing every time I have come down to Houston on business. Staff remembers your name and great you with amazing hospitality. I've never been to such an amazing hotel before. If I ever come down to Houston for vacation I WILL be staying at this hotel. A 10 out of 10 rating isn't good enough for...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Marcus Z
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear Marcus Z, Thanks so much for taking time to respond to the survey and we appreciate all the kind words about the staff and about the hotel. It's so nice to hear when guests give positive feedback for the staff when they work hard to exceed expectations. We look forward to having you back and appreciate your business. Thanks...

Reviewed 10 January 2016

I would come here again simply because of the incredible staff. They were friendly, attentive and always looking to ensure our needs were met. There is a free shuttle offered by the hotel but on pickup from IAH there was an extended delay picking us up (like well over an hour) but really it was a small issue. The rooms...

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Thank Adam R
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear Adam R, Thanks so much for taking time to respond to the survey and we appreciate all the kind words about the staff and about the hotel. It sounds like your aware of the updates that are happening and we could not be more excited. We look forward to having you back and appreciate your business. Thanks James

Cayman Islands
Reviewed 8 January 2016

Apart for an issue at check-in everything else was fine at the hotel. I note some complaints about location but I disagree, it is perfect because I do not hear the hustle of the airport traffic but yet close enough to get to the airport with ease plus other areas. The staff was helpful and hotel very clean. I would...

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Thank joparke
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear joparke, Thanks so much for taking time to respond to the survey and I appreciate your positive mentions and the check in feedback as well. I have addressed the issue of honoring our members requests and we understand the importance of your business. We look forward to having you back and appreciate your business. Thanks James

Iowa City
Reviewed 4 January 2016 via mobile

Our flights from Houston were canceled and we ended up spending a day at this Hyatt place. There was a free shuttle from the airport. As we were standing in line the shuttle driver started noting return shuttle times for only those of us that tipped him. Check in was unusual. Since our flight wasn't until 7 pm the next...

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Thank JoshDad
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear JoshDad, Thanks so much for taking time to respond to the survey and I appreciate your feedback. I will make sure the staff is retrained on the benefits of our Gold Passport members and I will let them know how important your business is to us. Please feel free to reach me at the property level if you want...

San Juan, Puerto Rico
Reviewed 1 January 2016

My family and I stayed one night. We arrived on a late flight to IAH. I called from baggage claim to inquire about a shuttle service. Even though they didn't have a shuttle scheduled for that time, they sent someone to go pick us up. At check-in the staff was very friendly and courteous, but a bit slow. It took...

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Helpful?
Thank HyperGirl76
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear HyperGirl76, Thanks so much for taking time to respond to the survey and I appreciate your feedback about the hotel and the key issue. I will make sure to personally address the issues mentioned as we take your comments and associates/guest safety and security very serious. We look forward to having you back and appreciate your business. Thanks James

Los Angeles, California
Reviewed 25 December 2015 via mobile

This is a typical Hyatt Place hotel near the airport. However, it's a bit far from the airport: 12 min drive w/o traffic. Some other hotels are much closer. For food, you really need to drive so it's not convenient. The staff was nice and friendly though. However, the price wasn't cheap. I expect a better price for the location.

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Thank Sophie L
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Sohpie L, Thanks so much for taking time to respond to the survey and I appreciate your feedback about the distance and food options. When you stay with us in the future, please know that we can transport you to one of the many restaurant within three miles of the hotel. We look forward to having you back and appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hyatt Place Houston/Bush Airport is located in North Houston, just a short drive from Bush Intercontinental Airport. Guests enjoy our free Wi-Fi, breakfast and parking as well as our outdoor pool, hotel bar and fitness center. ... more   less 

Additional Information about Hyatt Place Houston/Bush Airport

Address: 300 Ronan Park Pl, Houston, TX 77060-3416 (Formerly Hyatt Place Bush Intercontinental Airport)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $118 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Bush Airport 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Houston/Greenspoint/Iah Airport Hotel Houston
Hyatt Houston
Houston Hyatt
Hyatt Place Houston/Bush Airport Texas
Hotel Style:
#19 Green Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Houston/Bush Airport staff and other travellers.
7 questions
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Questions? Get answers from Hyatt Place Houston/Bush Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor would be quieter form parking lot traffic.”
 of 5 bubbles lucyNricky2015, 30 Jan 2017 | Read review
“The rooms are just OK and lovely too”
 of 5 bubbles okennan, 8 Oct 2016 | Read review
“choose another hotel”
 of 5 bubbles pnc47292019, 17 Aug 2016 | Read review
“Convienent to airport and places in north Houston area.”
 of 5 bubbles patriciacJ6870RO, 18 May 2016 | Read review
“If you like extremely FIRM mattresses (rocks), this place is for you”
 of 5 bubbles michellewV4238QQ, 24 Apr 2016 | Read review
5 of 5