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Hyatt Place Houston/Bush Airport

Booking.comUSD 116*
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#90 of 506 Hotels in Houston
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hyatt Place Houston\/Bush Airport
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486 Reviews from our TripAdvisor Community

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Showing 462: English reviews
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Reviewed 1 week ago

The staff was extremely welcoming and helpful. They met and exceeded all of our needs. We were on an 11 hour layover returning home from our Jamaica vacation. They answered all of our questions and even went above and beyond to accommodated us after a long flight. I would stay at this locating again because of the kindness of the...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Heather G
ok
Reviewed 1 week ago

Stayed here one night for a business trip. I prefer Hyatt Place hotels as they have everything one could want or need, at a decent value. However, this stay was a bit different than my stays at other Hyatt Place hotels. The room was your typical HP room. It was very clean and seemed to be fine. I had two...

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Helpful?
Thank tlfinokc
Los Angeles, United States
Reviewed 2 weeks ago

Stayed here on a lay over. The hotel shuttle was the reason I chose Hyatt Huston/Bush Airport, shuttle run every 1/2 hour. Upon arrival, I called the hotel and the shuttle was sent to pick us up. The driver was gracious and answered all our questions about returning to the airport. Staff was very friendly and helpful. The breakfast was...

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Helpful?
Thank Kathleen C
New York City, New York
Reviewed 2 weeks ago via mobile

25 minutes to IAH and like others a bit more than Motel 6. HVAC blows right onto the bed. The room is clean and pretty bright. Breakfast is cafeteria Coffee - brown water Airport shuttle stops bet 12am and 5am and if that happens you're stuck. UBER is easy but pricey $18

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Helpful?
Thank LML4400
Longwood
Reviewed 4 weeks ago via mobile

I am just returning from a trip to Houston. I had the privilege of staying at the Hyatt Place IAH Bush hotel. I don't even know where to begin to say how thankful I am for your staff. They were exceptional from the minute I stepped foot into the hotel. Extremely accommodating to not only myself but I observed this...

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Helpful?
Thank jmartin01
Jeremy B, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

I greatly appreciate your kind words and they will be celebrated with the entire team. I will also make sure Katrina knows of the impression she made on you. We love hosting these events and hope to see you soon.

Mckinney, United States
Reviewed 4 weeks ago

Elevators, Room Air conditioners, and plumbing need help. Elevators are slow and noisy. The first room I had the toilet was continually running and I had to change rooms. The air conditioner is full of mold and needs to be cleaned out.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 222shaung
Jeremy B, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Thank you for your feedback on your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again,...

Vermilion, Ohio
Reviewed 4 weeks ago

We really like Hyatt Place. We try to stay there whenever available and have stayed at many in several locations. We like the extra space and love the breakfast. This was the worst Hyatt Place we have ever stayed at. First, the shuttle from the airport took over 25 minutes to reach the hotel. This is unacceptable in an airport...

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Helpful?
Thank soontobeforty
Jeremy B, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Thank you for taking the time to write a review on the Hyatt Place Houston Bush. I apologize your stay was unsatisfactory. We strive for superb customer service and are continually looking on ways to improve our service throughout the hotel. It is our hopes that we can welcome you back to the hotel in the future.

Orlando, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank claudiagN3356RN
Jeremy B, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Washington DC, District of Columbia
Reviewed 18 April 2017

stayed in the double room w/sofa bed on a roadtrip from DC to Texas. Room was spacious and clean...bathroom was kind of small...but I'd rather have a bigger room than a bigger bathroom...amenities were decent...biggest thing was the extra sofa bed...it makes it much easier to accommodate a family with the spacious room. service was good front desk did a...

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Helpful?
Thank Asim M
Jeremy B, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Thank you for your feedback and also for being a Globalist Member. We love having you as our guest and cant wait to host you again.

Singapore, Singapore
Reviewed 17 April 2017

Customer service is great. Reception is friendly overall. Not within close proximity to the city area. And lack of convenient store nearly may pose a problem. Room is relatively clean and well maintained.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank beckham81888
Jeremy B, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Thank you so much. We are so happy you enjoyed your stay with us. Please do not forget we have a free shuttle that goes within 5 miles of the hotel.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Airport Transportation
  • Shuttle Bus Service
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Newly remodeled, the Hyatt Place Houston/Bush Airport is located in North Houston, just a short drive from Bush Intercontinental Airport. Guests enjoy our free Wi-Fi, breakfast and parking as well as our outdoor pool, hotel bar and fitness center. ... more   less 

Additional Information about Hyatt Place Houston/Bush Airport

Address: 300 Ronan Park Pl, Houston, TX 77060-3416 (Formerly Hyatt Place Bush Intercontinental Airport)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $122 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Bush Airport 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Houston/Greenspoint/Iah Airport Hotel Houston
Hyatt Houston
Houston Hyatt
Hyatt Place Houston/Bush Airport Texas
Hotel Style:
#16 Green Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Houston/Bush Airport staff and other travellers.
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Questions? Get answers from Hyatt Place Houston/Bush Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not explore, it was a full house,”
252ellym, 4 Apr 2017 | Read review
“Higher floor would be quieter form parking lot traffic.”
lucyNricky2015, 30 Jan 2017 | Read review
“The rooms are just OK and lovely too”
okennan, 8 Oct 2016 | Read review
“choose another hotel”
pnc47292019, 17 Aug 2016 | Read review
“Convienent to airport and places in north Houston area.”
patriciacJ6870RO, 18 May 2016 | Read review
5 of 5
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USD 116* /night
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Prices are for 1 room, 2 adults
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