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Staff was very helpful. Room seemed very tired like (10 years old) and i found cock roach in my tub. Maid staff was very friendly, helpful, this place needs an upgrade. I won't be staying here again. thank you
We booked this hotel last minute for two nights during our stay in Houston. I paid way less than the advertised price through Priceline, and truly got the short end of the stick with this "deal." We were driving in from Detroit and ran into...More
I been staying in extended stay for business since February of 2014 on and off, had a pleasant experience until couple of month ago we checked in early at 3am hoping if our room ready we get in, I have a one year old, so...More
I stayed here for 7 nights while on business. Throughout the week, the consistently courteous desk clerks made me feel right at home. Registering and checkout were a snap. On-premises laundry was a plus. Among kitchen amenities at room 312 were a fridge, a 2-burner...More
2 Thank mainemountainbear
Response from Manager_11525, Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 10 April 2014
Thank you for taking the time to write a review of your stay. I am happy to hear that you enjoyed our clean rooms with fully equipped kitchens and friendly staff at a great value. Thank you for choosing Extended Stay Hotels. We look forward...More
A/C, TV, and toilet were broken in our first room. Rooms WERE clean. Bed not very comfortable. My kids ended up sleeping on the floor because they had not double, non-smoking rooms (even though that's what we paid for) and they had no roll away...More
Response from Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 27 February 2014
Your review for our hotel was recently brought to my attention. I’m glad that you enjoyed our clean rooms. However, I’m disheartened to learn that you dealt with several maintenance issues during stay. I will meet with our entire staff to review our housekeeping procedures...More
USD 67 - USD 124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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