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Crowne Plaza Suites Houston - Near Sugar Land

639 reviews
#129 of 517 Hotels in Houston
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Traveller (179)
Room & Suite (214)
Dining (42)
Overview
  • Excellent63%
  • Very good21%
  • Average7%
  • Poor4%
  • Terrible5%
Travellers talk about
“olive garden”(28 reviews)
“front desk”(90 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from Crowne Plaza Suites Houston - Near Sugar Land
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (639)Write a Review
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All reviewsolive gardenfront desksouthwest freewayindoor poolliving roomexecutive levelbreakfast buffetbusiness centerking suitespacious roomswould definitely stay here againcoffee makerbusiness travelerenjoyed my staysugarlandssawgrassatrium
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1 - 5 of 618 reviews
Reviewed 5 days ago via mobile

Last two times we have come here there has been an African wedding downstairs that went far into the night. The bass shakes the room. Even on the 4th floor. Stay away Unless you like to listen to African weddings all night long.More

1  Thank marguy1974
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 3 days ago

Thank you for sharing your concerns. While your experience is certainly unusual, we are sorry that some issues with noise prevented you from enjoying the calm and refreshing experience you deserved. So that we might better address your needs, please do not hesitate to reach...More

Hotel's Favourite
Reviewed 4 weeks ago

I found this hotel to be wonderful; the breakfast was delicious & filling; good amenities like swimming pool and bar; helpful staff; spacious and clean rooms with comfortable beds; good location --what's not to like ?More

Thank meshef
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 3 weeks ago

Dear Meshef, Our staff is over the moon to hear that you loved everything about your stay with us at the Crowne Plaza Suites Houston! We're thrilled that our delicious complimentary breakfast, fantastic amenities, and comfortable clean accommodations were just some of the things that...More

Reviewed 16 December 2017

As we were there for the Superbowl we paid unreal amount of money perhaps 5 times the normal rate, no ones fault I would do the same if I had a Hotel and still a fraction of what others were charging, the hotel was what...More

Thank DWT72
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 18 December 2017

We're pleased to hear that you found the value you were anticipating during your stay at the Crowne Plaza Suites Houston - Near Sugar Land and hope you enjoyed your time at the Superbowl. While our room decor wasn't to your preference, we're still pleased...More

Reviewed 6 November 2017 via mobile

So I got here and my reservation from Cancelon was not here. But Quin and Jose made it right. Quin is the best! He took charge of the situation and handled it! Then Jimmi the new bar manager made me a great drink; Something he...More

Thank Discogirl84
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 6 November 2017

Our staff at Crowne Plaza Suites Houston - Near Sugar Land was pleased to help you with your reservation mix up when you arrived. Quin, Jimmi, and Jose will be especially proud you mentioned them by name and that their assistance made your visit with...More

Reviewed 2 November 2017 via mobile

The hotel it's self is very clean and very well maintained. Our room was spotless,the bed was very comfortable. The staff was amazing and went out of their way to make our stay a wonderful experience. The bar was a great time.Overall experience was wonderful!More

Thank terena t
Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 4 November 2017

Dear Terena, Your glowing compliments of Crowne Plaza Suites Houston - Near Sugar Land made us smile. We are thrilled our helpful service, clean and comfortable accommodations, and enjoyable amenities made for a pleasant stay. Future guests will appreciate your comment regarding the great time...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 109 - USD 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Business Hotel in Houston
#71 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 109 - USD 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Business Hotel in Houston
#71 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (179)
Room & Suite (214)
Dining (42)
Pool & Beach (24)
Amenities (45)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Joey V
5 August 2017|
AnswerShow all 8 answers
Response from Mike R | Reviewed this property |
Our room was nonsmoking. Parking is outside but seems secure.
2
Votes
marizaka
6 January 2017|
Answer
Response from missgg2017 | Reviewed this property |
Hobby Airport is closest Airport
0
Votes
marizaka
6 January 2017|
Answer
Response from HIG110 | Property representative |
The closet airport to Crowne Plaza Suites Houston is Hobby Airport.
0
Votes
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123
Room Tips
"The rooms in the back of the building don't have the street noise, which goes on all night."
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"Shower curtain is too small so I was not able to even close it while showering"
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"Anything above third(3rd) floor, due to multiple loud activities on the ground floor."
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"Overall nice place reasonable rates."
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