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Great Wolf Lodge Grapevine

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1 room 2 adults 0 children
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Great Wolf Lodge Grapevine
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4,005 Reviews from our TripAdvisor Community

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There are newer reviews for Great Wolf Lodge Grapevine
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Showing 3,998: English reviews
Grapevine,
Reviewed 19 January 2017

Check in was slow, customer service was non existent, staff was not properly trained or not interested in working. I was offered a credit for the stay and they ended up debiting the amount that was supposed to be a credit ie: double charging me. We have stayed at least a half dozen other times and this was not the...

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Thank N8244LKmelissap
Grapevine,
Reviewed 19 January 2017

This is our second visit to GWL to celebrate my daughter's 11th birthday. Our first visit was six years ago for her 5th birthday. Just like the first visit, we all had a fun, wonderful, memorable visit. The only thing is that it is a little pricey for bigger families (but then everything was great!)

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Thank mayjoyu
Grapevine,
Reviewed 19 January 2017

No security, kids running around unsupervised, teenagers in charge of the hotel with lots of attitude and no common sense. Story time was a dance party. No story or calming down activity. Food and service is horrible. Outlets close early so if you forgot your toothbrush or your kid is sick and need something to clean up, you'll have to...

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1Thank 423xuanl
Grapevine,
Reviewed 18 January 2017

Water park was fun, with exception of the front desk staff the staff was all very friendly, helpful, and polite. Unfortunately after our 1pm arrival and check in we where not given our room until 6pm. We also had no wifi in our room, it worked outside our room and anywhere else we went just not in our room. Despite...

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Thank Kelly H
San Antonio, Texas
Reviewed 18 January 2017

We upgraded to the best room available at check-in and the room did not have hot water. We had to walk 320 yards to take a shower. Management did not care about it. It was impossible to escalate the issue. Very rude management.

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1Thank Andre B
San Antonio, Texas
Reviewed 18 January 2017 via mobile

The ideal of this attraction is a good one, but it is so over priced. The restaurant choices are so slim, that there is usually a waiting time to eat...and expensive. Expect to pay $80-90 for breakfast (there were four of us). It's buffet style, so the amount of wasted food is enormous. Dinner the same. They have a scavenger...

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Thank Joan L
Houston, Texas
Reviewed 18 January 2017

Too overpriced for my opinion. Definitely a been there, done that location. The only way we would stay again is at half the price. Next time we will stay in another hotel and just visit for the waterpark.

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Thank DGalllagher
Grapevine,
Reviewed 18 January 2017

The building and concept is amazing, but the execution leaves much to be desired. Eating at the hotel became impossible due to long lines and uncaring staff. Even getting an ice cream cone took 30 minutes. Management is mostly to blame due to understaffing the resort and not requiring basic cleanliness.

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Thank Russell S
Reviewed 18 January 2017

Stayed in Royal Bear Suite: the rooms were nice and clean but the walls seemed thin as I could hear people in next room and hallways. Tons of people here both staying and coming for waterpark but the staff and flow of things were not prohibitive. Food was a little pricey but overall good. Lots of activities for kids of...

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Thank Paul W
Reviewed 17 January 2017

My wife and I visted the hotel for the first time with my 11 year old daughter who had recently been there for a birthday party. Kids will of course enjoy the hotel but I believe there are other factors that have to account for the overall experinece. Pros: Kids will enjoy the Waterpark and Quest (at additional charge) but...

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Thank Jamie R

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service

Additional Information about Great Wolf Lodge Grapevine

Address: 100 Great Wolf Drive, Grapevine, TX 76051
Region: United States > Texas > Grapevine
Price Range: $336 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Great Wolf Lodge Grapevine 3*
Number of rooms: 402
Reservation Options:
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Also Known As:
Great Wolf Hotel Grapevine
Great Wolf Resort
Great Wolf Lodge Grapevine Texas
Hotel Style:
#11 Family Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Great Wolf Lodge Grapevine staff and other travellers.
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Questions? Get answers from Great Wolf Lodge Grapevine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until a week before your trip and they will usually send and email with a discounted upgrade”
Tyffani, 24 Apr 2017 | Read review
“Don't get right next to an adventure room (we were in 6022 just ~ 3 doors down which was not bad)”
895MarkH, 1 Apr 2017 | Read review
“We stayed on the 2nd floor it was a little louder, but it was quiet at night and very convenient for kids activities.”
Stacey104, 1 Apr 2017 | Read review
“Make sure your housekeeping does not steal items while cleaning your room. Lock stuff up!”
jennv88, 28 Mar 2017 | Read review
“Do not stay near elevators. Be prepared to walk”
teachosc, 24 Mar 2017 | Read review
5 of 5