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Residence Inn DFW Airport North/Grapevine

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Residence Inn DFW Airport North\/Grapevine
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146 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Denver, Colorado
Reviewed 3 weeks ago

Overall....we had a great stay. You can't beat it for the price. You don't get anything fancy with a Residence Inn, but the hotel is clean, rooms are nice, bed is comfortable. The breakfast is nice. It was good, and convenient. Although it only goes to 9:30, so don't sleep in. I am still giving 4 stars, although we had...

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Helpful?
Thank lisajsharkey
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Glad to Hear you enjoyed your stay with us, We regret not informing you about the complimentary shuttle to with-in a five mile radius and the feather free items you asked for, We will certainly address these issues with our front desk associates to ensure we are informing properly, Thanks again.

Attadale, Australia
Reviewed 26 February 2017

Picked this hotel at DFW as it seemed to be surrounded by restaurants. The fact is that this hotel does not need any help. The hotel is great. It has an excellent onsite restaurant and bar and you don't need to go any further afield. A great choice.

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Helpful?
Thank Peter B
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Thank you for the kind words regarding your stay with us, Yes we are one of the only Residence Inn's that have a restaurant and bar as well as room service and catering, Glad you enjoyed.

Grapevine, Texas
Reviewed 20 February 2017

Stayed at the Residence Inn DFW Airport North this w/e for a Saturday night-Sunday break with grand daughter and found it to be one of the best. Every hotel employee we met was friendly, gracious and helpful, including housekeeping staff, with special mention to the gentleman who delivered our room service order and the sweet woman in charge of the...

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Helpful?
Thank Piscesislanddreamer
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

WOW, Thank you very much and rest assured we will share it at our daily huddles with all of our associates, These Kind comments are what we THRIVE on, Thanks

Reviewed 31 January 2017 via mobile

I come to the area twice a year in business and in this occasion , I ended up here . I have been to most other hotels and long stays over the years and would put this one as lowest ranking . Rooms are fine if a little small , but the overall impression is no one really cares ....

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Helpful?
Thank Gary B
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

We are very sorry to hear of your experience, We proud ourselves on customer satisfaction, Rest assured that all of your concerns are being looked into, Thank you for the feedback as it only helps us get better.

Coeur d'Alene, Idaho
Reviewed 19 January 2017

Although the location of this hotel is a plus given it's proximity to DFW, I spent two sleepless nights here. Despite being a Platinum Elite in Marriott's Rewards program and my profile specifically noting that I prefer to be away from the elevator, you guessed it, I was given a room that shared a wall with the elevator equipment room!...

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Helpful?
Thank Thomas G
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

We certainly do apologize for the issue during your stay, We are currently in the process of calling our elevator company and have them come out and take a look at the issue that you raised, Thank you for the information you provided as it help us get better at what we do.

Tullahoma, Tennessee
Reviewed 18 January 2017

I was in the hotel for an extended stay (~1 week), and found the location to be enjoyable. The rooms were clean and quiet. The internet was sufficient for checking email and general web surfing. Even the shower pressure was decent. I found no problems with the people who worked in the building. The front desk was helpful, the people...

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Helpful?
Thank osulacam
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

We are very glad that you enjoyed your stay with us, Please look us up the next time your travels bring you our way.

Greensboro, North Carolina
Reviewed 11 January 2017 via mobile

Located within two miles of DFW airport - the hotel is adjacent to a Bass Pro Shop which is located nearby Grapevine Mills mall. The hotel is going through updating, the rooms are fresh very accommodating with modern needs. Great bar area, complementary breakfast, outdoor pool and a very small health club with one of each; treadmill, elliptical and stationary...

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Helpful?
Thank Flyby0161
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

We are very happy to hear that you enjoyed your stay with us, Thank you for the kind words.

Nags Head NC
Reviewed 16 December 2016

I felt compelled to write after reading a rather negative review about a Thanksgiving stay. I would like to say to that person that when you stay at any medium range hotel over a holiday, unless it's a 5 star hotel and a destination spot for that holiday, such as skiing for Christmas, the staff is going to be a...

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Helpful?
Thank valerie203
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Well Thank you for your comments in regards to your stay with us, We really appreciate the support from our guest, Looking forward to your next stay with us.

Los Angeles, California
Reviewed 1 December 2016

This is one of those places where you say to yourself, "I can take it or leave". I'll definitely leave it. The housekeeping staff sucks. We waited for a cleaning for the better half of two hours, after calling down twice, and when I left out to run some errands, I stopped pass the front desk to see when they...

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Helpful?
Thank Jennifer H
Michael W, Front Office Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

I want to apologize to Jennifer as we did not live up to our expected high quality of service. We will take this information and improve as we strive to provide all of our guests with quality service. We will improve and hope that you will come back to see those changes. Thank you again for the feedback.

Fort Worth, TX
Reviewed 4 October 2016 via mobile

Here now. The good. The staff at check in was great. There was a mess up w our reservation and we were given a studio instead of a 1 bedroom and Maria (pretty sure that is her name) was excellent. She corrected the mistake w outstanding customer service. The hotel is recently renovated which its Embassy Suites neighbor sorely needs....

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Helpful?
Thank DonnaFortWorth_TX
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Very happy to know that you enjoyed your stay with us, However I noticed your comments about the RIMIX, These are specs from Marriott that we have to follow, Thank you for the comments.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn DFW Airport North/Grapevine

Address: 2020 State Highway 26, Grapevine, TX 76051-2094
Region: United States > Texas > Grapevine
Price Range: $192 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn DFW Airport North/Grapevine 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Residence Inn Dfw Airport North/Grapevine Hotel Grapevine
Residence Inn Grapevine
Grapevine Residence Inn
Residence Inn DFW Airport North/Grapevine Texas
Hotel Style:
#9 Business Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn DFW Airport North/Grapevine staff and other travellers.
2 questions
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Cedar Falls, Iowa, United States

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Questions? Get answers from Residence Inn DFW Airport North/Grapevine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near the elevators at all costs!”
201ThomasG, 19 Jan 2017 | Read review
“Ask for a high floor away from the elevator”
748jaid, 1 Dec 2016 | Read review
“Call the hotel when you arrive at DFW as the shuttle runs for airport pick-ups are on demand.”
RedsThread, 23 Apr 2016 | Read review
“All are quiet rooms”
britanyg2016, 21 Apr 2016 | Read review
“Suite all the way”
christinal223, 20 Jan 2016 | Read review
5 of 5