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Gaylord Texan Resort & Convention Center

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Gaylord Texan Resort & Convention Center
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3,872 Reviews from our TripAdvisor Community

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Showing 3,814: English reviews
Reviewed 29 March 2015

Went for a convention and stayed at the hotel. It is big, clean, affordable, nice restaurants, good service, not noisy! Definitely recommendable for business trips. Not family trips! There are 4 restaurants insides the hotel and a Starbucks coffee store.

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1Thank Corti_3
Cleveland, Ohio
Reviewed 28 March 2015

Stayed here for a conference. Enjoyed the decorations throughout the hotel. Room was very clean and bed was super comfortable. Staff very friendly. Checked in early and checked out late which was not an issue. Would definitely stay here again.

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1Thank MarieKP13
Reviewed 27 March 2015 via mobile

Very slick & corporate. The staff is smiley-fakey-friendly. The room is clean, small, dark and drab, with noisy heating/AC. The car park valet tried to charge $20 we had already charged to our room, to get our car out of the garage. The common areas pump out recorded country music 24-7. The restaurants serve pre-made, microwaved, corporate, high-priced, over-spiced mush....

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1Thank Michael S
Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Dear Michael S, Thank you for taking time to provide us with feedback regarding your visit. I sincerely apologize that you did not enjoy your time with us and am disappointed to learn we did not exceed your expectations. Please be assured we take all guest feedback seriously and your comments will be reviewed by the appropriate department leaders. If...

Cary, North Carolina
Reviewed 27 March 2015

This is a large convention orientated hotel in the Gaylord overdone style. Once you get your bearings, the resort successfully offers something to everyone because it literally has it all. Was pleasantly surprised to be upgraded to a suite on the 5th floor overlooking the atrium and the room could not be any nicer. Loved having a balcony. The outdoor...

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2Thank bruce a
Reviewed 27 March 2015 via mobile

We came here on business and stay at the place where the conference I'd held for convenience sake. 1st our room was not what we reserved. It was late afternoon until we got into our room. We used the conceiour services for some thing and they booked them the next week after we were gone. Watch out as they nickel...

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Thank Lphess
Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Dear Lphess, Thank you for taking time to provide us with feedback regarding your visit. I sincerely apologize that you did not enjoy your time with us and am disappointed to learn we did not exceed your expectations. Please be assured we take all guest feedback seriously and your comments will be reviewed by the appropriate department leaders. If you...

PA
Reviewed 26 March 2015

We live in the DFW area and occasionally need a break from the everyday. We have stayed at this Gaylord location two times, with a little different experiences on each occasion. Our first visit to this hotel was a staycation for my husband and I. We spent a Friday evening here. The lobby area of the hotel is extremely welcoming...

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1Thank tamara2298
ny
Reviewed 25 March 2015

A resort with an annex to a convention center which is decent size. Food was okay. Going off season from the water park or from the ice sculptures and x-mas decoration leaves less options for entertainment within the resort. Charge for may electric car on the parking garage of the convention center was a plus.

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1Thank vdcf
Dallas, Texas
Reviewed 25 March 2015

You wont need to leave for anything, they have it all. If your plans are to relax and unplugged from everything this is the place. They have all restaurant choices, even a sports bar and a dancing club that is actually very fun.

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Thank Danieldan2000
Kansas City, Missouri
Reviewed 24 March 2015

I traveled to Dallas for business and stayed at the Gaylord Texan Resort & Convention Center. This place is HUGE but it's easy to find your way around. The Resort has several restaurants and I thought the food and service was excellent. The resort is very close to DFW so if you're looking for a place to stay that's a...

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Thank Reina M
Folsom, California
Reviewed 24 March 2015

I went recently for a conference and while the hotel was both nice and clean, the facility allows for no intimate local knowledge. It might as well be in Iowa or Manitoba. It was a 2 mile walk to the nearest town (Grapevine which is a great little town). I am of the Bill Bryson style of traveler. I like...

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Thank Jason M
Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Dear Jason M, Thank you for taking the time to provide us with feedback regarding your stay at the Gaylord Texan. I am glad to hear you enjoyed your time with us and thought the resort was nice and clean. I have to agree with your comment about Grapevine being a great little town. The city of Grapevine actually has...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
You'll arrive through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking new Gaylord. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from D/FW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place ­ so you can have it all. ... more   less 

Additional Information about Gaylord Texan Resort & Convention Center

Address: 1501 Gaylord Trail, Grapevine, TX 76051-1945
Region: United States > Texas > Grapevine
Price Range: $325 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Texan Resort & Convention Center 4*
Number of rooms: 1511
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Also Known As:
Gaylord Texan Resort And Convention Center
Gaylord Texan Hotel Grapevine
Gaylord Texas Resort
Gaylord Texas Hotel
The Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Resort & Convention Center Grapevine, Texas
Gaylord Grapevine
Hotel Style:
#5 Business Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Texan Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord Texan Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of different quailty zones for the rooms-- be sure to study the differences in cost and benefit.”
 of 5 bubbles TripReviews101, 24 Mar 2017 | Read review
“Return to the check-in area immediately if you are unsatisfied with the room you purchased.”
 of 5 bubbles craigcX7594QL, 21 Mar 2017 | Read review
“Some rooms have atrium views, but so far all rooms are sound proof and wonderful.”
 of 5 bubbles kathyfI4012PI, 13 Mar 2017 | Read review
“Look at room map when selecting because the walk to the convention center can be long!”
 of 5 bubbles 701lc, 12 Mar 2017 | Read review
“Read my review.”
 of 5 bubbles Carrie1210, 7 Mar 2017 | Read review
5 of 5