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Gaylord Texan Resort & Convention Center

4,278 reviews
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Traveller (2460)
Room & Suite (443)
Dining (119)
Overview
  • Excellent42%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible6%
Travellers talk about
“gaylord texan”(733 reviews)
“paradise springs”(158 reviews)
“riverwalk cantina”(155 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,278)Write a Review
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All reviewsgaylord texanparadise springsriverwalk cantinaatrium viewsports bartexas stationzeppolesnow tubingold hickory steakhouseice exhibitglass cactusthe mexican restaurantthe river walklone starself parkwine barbeautiful resort
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1,331 - 1,335 of 4,212 reviews
Reviewed 12 November 2015 via mobile

For their nightly rates, one would expect perfection; this is not the case. The place is huge with lots of entrances, but only one lobby to check in. We had a long walk from the parking lot to the lobby. Then after our long walk...More

Thank Rhina R
Response from Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention CenterResponded 13 November 2015

Dear Flipflopping4ever, Thank you for taking time to provide us with feedback regarding your visit. I sincerely apologize that you did not enjoy your time with us and am disappointed to learn we did not exceed your expectations. Please be assured we take all guest...More

Reviewed 12 November 2015 via mobile

If Disney world was a hotel, this would be it. The size and decor of the hotel was amazing. They have many great restaurants and bars in the hotel itself. My room was clean and the presentation was great. The hospitality by the staff was...More

Thank Joseph D
Reviewed 11 November 2015 via mobile

I was here in May of 2015. Amazing resort with many sites to see. Friendliest staff I've ever witnessed! Beyond my expectations and would love the opportunity to go there again. The food was delicious and while you're in Dallas be sure to check out...More

Thank Todd J
Reviewed 11 November 2015 via mobile

Needing a hotel close to DFW, we selected Gaylord to avoid some of the less appealing name brands without amenities. This wasn't a low cost option, and the reception, the property and service are worth every dime. You're transported to a whole other city within...More

Thank MiamiTrueBlue
Reviewed 9 November 2015

Booked this hotel for the kids specifically so they could swim and enjoy the lovely Christmas decorations! Although the decorations were pretty the kids ran and jumped into a freezing cold indoor pool. Every quest that came into the pool immediately vacated and complained. It...More

Thank Cori W
Response from Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention CenterResponded 13 November 2015

Dear Cori W, Thank you for taking the time to provide us with feedback regarding your stay at the Gaylord Texan. I am glad to hear that you liked the Christmas Decorations but disappointed to hear the kids did not enjoy the pool. Our indoor...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 245 - USD 416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Grapevine
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 245 - USD 416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Grapevine
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2460)
Room & Suite (443)
Dining (119)
Pool & Beach (72)
Family and Play Areas (52)
Business Centre & Event Rooms (24)
Amenities (1)
Questions & Answers
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Matt1495
24 February 2018|
AnswerShow all 5 answers
Response from Colin B | Reviewed this property |
Unfortunately I did not have time to go to the gym. Maybe give them a call.
0
Votes
Cathy0411
3 February 2018|
AnswerShow all 4 answers
Response from Gaylord T | Property representative |
Dear Cathy0411, All our guests as well as day visitors can use any parking area with the exception of the lots designated for Valet, which are clearly blocked or have signage. There is a parking charge that varies based on... More
0
Votes
Marji M
23 January 2018|
AnswerShow all 13 answers
Response from Gaylord T | Property representative |
Dear Mariji M, As a part of Marriott, we are a smoke free facility, however we do have designated smoking areas throughout the property and away from guests areas. smoking is prohibited in the pool area as well as the... More
0
Votes
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12345633
Room Tips
"near the River Walk elevators is closest walking to convention center"
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"Atrium view is fun for people watching and seeing the action."
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"Atrium views are fantastic."
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"9th floor has best views overlooking aTRIUM"
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