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Gaylord Texan Resort & Convention Center

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Gaylord Texan Resort & Convention Center
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3,799 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Texan Resort & Convention Center
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Showing 3,742: English reviews
Lubbock, Texas
Reviewed 5 days ago NEW

We stayed for two nights in December. This was the second time we've been during the holidays and it will be the last. We checked in on a Friday night and it took at least 30 minutes in the valet line. We were told that the resort was fully booked so if we wanted the car, we should call down...

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Helpful?
Thank saqsaq
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear saqsaq, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed...

Amarillo,Texas, United States
Reviewed 1 week ago

The entire family got together for Christmas. The grand-kids had plenty to do. 3 of them, 15,9.and 3. they never got bored. Room service was excellent, very expensive but well worth it.. Check in and out was hectic but I can see why. Thousands of rooms here.

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Thank 79101EA
Vidalia, Louisiana
Reviewed 1 week ago via mobile

We decided to take our 8&10 year old for 3 nights over school break! The resort was beautifully decorated for Christmas . We did eat onsite for breakfast , lunch and one dinner meal. We enjoyed Starbucks and not having to leave to eat. This time of year was very busy and waiting on a car to leave was at...

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Thank Melissa G
Reviewed 1 week ago

We have stayed in Marriott hotels in many locations; Chicago, Sydney, Manhattan, SanDiego and consider the marriott brand to be a flagship hotel. The Gaylord Texan is not up to these usual Marriott standards. From cheap towels, to hard beds and staff that don't have correct information or do what they say they will do. The onsite food is expensive,...

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Helpful?
Thank Jim S
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear Jim S, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be...

Rutland, Vermont
Reviewed 1 week ago

3 night weekend stay. One bedroom suite. Interior of resort is very nice, great view if you have an interior facing room, Room service dining was quick and efficient, best food we found at the resort. Seems like a great place to stay on an unlimited expense account. Checked in, room had one bar of soap for both sinks and...

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Helpful?
1Thank vtflyer1
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear vtflyer1, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed...

Reviewed 1 week ago via mobile

This is my first visit staying at the Gaylord resort in Grapevine. Upon arrival I had a dirty room, there was a towel left with make up on it. The bathtub had water still sitting in it. When Room service came to clean the room the actual waterspout blew off. Cleaning Lady told me it is OK take a shower!...

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Helpful?
Thank HappyNTheSun
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear HappyNTheSun, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed...

Gatesville, Texas
Reviewed 1 week ago

We came here for the Santa Ice. my kids were very excited but the staff was not organized at all when we enter the area you can see all the beautiful Christmas decorations that you will be amazed by it but there was no sign where to go to pay for the tickets. this place is huge and there's up...

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Helpful?
Thank kristinem2016
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear kristinem2016, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed...

College Station, Texas
Reviewed 1 week ago

We have stayed here multiple times for the holiday festivities. This year we took my husband's entire staff, and their families to enjoy the fun. The beauty of the resort at Christmas is worth an overnight stay if you want to be put in the mood for the holidays! However, we went the weekend after the Thanksgiving holiday (not Thanksgiving...

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Helpful?
Thank pmurph15
Gaylord T, Guest Relations Manager at Gaylord Texan Resort & Convention Center, responded to this review

Dear pmurph15, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed...

Grapevine,
Reviewed 1 week ago via mobile

Great place for peace very clean cool staff food is great. Lots to try and see. Spa is amazing. I felt like royalty. Everything is updated and the service was impeccable. I highly recommend this place even for a night away.

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Helpful?
Thank ebonyw734
Philadelphia, Pennsylvania
Reviewed 1 week ago

We stayed at the Gaylord Texan from 12/27-12/31. Overall, the resort is very large, and during the Christmas season, there is plenty to do for children (at an extra cost). We were fortunate to have a few warm days, so we were able to take advantage of the heated outdoor pool and hot tub. A few things to note: -...

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1Thank slipin17

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
You'll arrive through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking new Gaylord. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from D/FW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place ­ so you can have it all. ... more   less 

Additional Information about Gaylord Texan Resort & Convention Center

Address: 1501 Gaylord Trail, Grapevine, TX 76051-1945
Region: United States > Texas > Grapevine
Price Range: $366 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Texan Resort & Convention Center 4*
Number of rooms: 1511
Reservation Options:
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Also Known As:
Gaylord Texan Hotel Grapevine
Gaylord Texan Resort And Convention Center
Gaylord Texas Resort
Gaylord Texas Hotel
The Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Resort & Convention Center Grapevine, Texas
Gaylord Grapevine
Hotel Style:
#5 Business Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Texan Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord Texan Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an atrium view with a balcony...they just might upgrade you.”
 of 5 bubbles KellyE872, 17 Jan 2017 | Read review
“A room with a balcony that faces the atrium can be really noisy when door is open during high season/holidays.”
 of 5 bubbles traveler75071, 15 Jan 2017 | Read review
“Atrium rooms are more interesting, although you will here some noise”
 of 5 bubbles ALocksley, 14 Jan 2017 | Read review
“Modern clean room. Quiet. Friendly staff and friendly surroundings.”
 of 5 bubbles JosaphineN201, 14 Jan 2017 | Read review
“We had 4 adjoining rooms for four family's. One was a suite so we could have room to visit in.”
 of 5 bubbles 79101EA, 11 Jan 2017 | Read review
5 of 5
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